Do you have a question about the REMOTE and is the answer not in the manual?
Questions and answers
Dale Wheeler
March 24, 2025
Our remote simply went dark and won't take a charge...the charger base is powered
1 comments:
Mr. Anderson
March 24, 2025
The Savant remote is not charging and has gone dark possibly due to a battery issue. One user reported a message indicating a battery problem, and restarting/resetting the remote did not help, suggesting the battery may be faulty. Additionally, another user experienced the remote not powering on even after being in the charging cradle overnight. If the battery is unresponsive, it may need to be replaced, but there is no clear guidance on how to open the remote for battery replacement.
The Savant App™ and the Savant Host™ Setting up a Savant Remote requires the Savant App and a Savant Host. The Savant App runs on an Android or iOS smartphone or tablet. You can download the free Savant App from the Google Play Store or the Apple App Store.
The Savant App includes animated tutorials showing you how to use Savant products, including the Savant Remote. To access the tutorials, do the following: Download the Savant App from the Apple App Store or the Google Play Store and install it on your smartphone or tablet. Launch the Savant App.
Warning For the Savant Lamp Control: Prior to changing a light bulb or performing any other maintenance to the light fixture, turn off the lamp controller via the Savant App™ or unplug the lamp itself from the Savant Lamp Control.
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Caution The small hole next to the power button on the top of the Remote is the microphone. This opening is not a reset pinhole. Do not insert objects into the microphone opening.
– Channel controls (two raised buttons on the right) – A voice command button ( ) to activate the built-in microphone – Standard TV remote buttons, such as Mute, Last, Exit, and Guide, so you can replace all your other remotes with the Savant Remote –...
– To turn on the devices that were most recently active, press the button for less than 1 second. When the Remote is on, it will sleep when not in use and wake up automatically when you lift it. SAVANT REMOTE...
Favorites The leftmost screen, Favorites, displays the TV channels you use most often. Your Savant Remote automatically generates a list of popular channels as your Favorites and updates the ordering of them based on your usage.
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Services The center screen, Services, lists all the services available from the devices in your Savant Home. Typical services might include a smart TV (such as the Sony smart TV in the example below), DirecTV, Sonos, and Lighting. Battery charge indicator.
Each Blaster includes its own IR emitters, which send control signals to entertainment devices within its direct line of sight. All Blasters must be placed within 30 feet of the Savant Remote Base and within 30 feet and in front of the devices they will control.
Before you set up your Savant Remote, do the following: Unpack and plug in your Savant Host. Make sure the Host is set up in a central location of your home with good Wi-Fi® connectivity. A solid green LED status light indicates that the Host is connected to your Wi - Fi network.
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Blaster. Follow the instructions in the Savant App, Host, and Lamp Control User Guide to add your Savant Remote and other devices to your Savant Home. The Savant App also enables you to pair Blasters with specific entertainment devices.
The Favorites panel displays a scrollable list of icons for a profile’s most popular TV channels. To activate a channel, tap its icon. The Favorites screen Favorites can be edited in the Savant App. For more information, please refer to the Savant App, Host, and Lamp Control User Guide. SAVANT REMOTE...
USING SERVICES UNDERSTANDING DEVICES AND SERVICES On the Savant Remote and in the Savant App, the term “devices” refers to all the devices that you can control in your Savant Home—everything from TVs to lighting to Sonos speakers. “Services” refers to the capabilities of those devices. For example, Lighting is the service of a Savant Lamp Controller.
You can use your Savant Remote to play content on Sonos devices in multiple rooms, including rooms where a Savant Remote is not set up. All Sonos devices will play the same content. Using the Savant Remote, you can adjust the volume and start and stop Sonos in individual rooms.
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Select the rooms where you want Sonos to play. Tap Done. Selecting rooms for Sonos The Savant Remote displays volume controls for all the rooms you select. Use the volume controls to adjust the volume of your Sonos devices. Sonos volume controls for multiple rooms Tap Close.
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Sonos To open volume controls for all the rooms, tap the room name at the top of the screen. On the volume controls screen, tap Rooms if you want add or remove rooms streaming Sonos. SAVANT REMOTE BLASTER USER GUIDE...
There are two ways of adding a scene. – Capturing a Scene You can use the Savant Remote or the Savant App to capture a scene from the current settings of devices and services in your home. – Building a Scene You can use the Savant App to select the devices, services, and settings you want to include in a scene.
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The picture below shows an example of a list of rooms that can be included in a scene: Capturing rooms for a scene When you first select a room, the Savant Remote lists the services available in that room under the room’s name.
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Your captured scene saves automatically to both the Savant Remote and the Savant App. The services you selected can be recalled at any time by activating your new scene. NOTE: Use the Savant App to edit a scene. For more information, see the Savant App, Host, and Lamp Control User Guide. SAVANT REMOTE...
Once started, a scene continues until it is replaced by another scene or until you manually change its devices and services. NOTE: If you have used the Scene Scheduler to schedule a recurring scene, the scene will begin automatically based on the schedule you specified. SAVANT REMOTE BLASTER USER GUIDE...
A Household User A Household user can be given both local and remote access to your Savant Home. Optionally, you can restrict this user’s access to certain rooms, services, and scenes. An Admin User An Admin user has complete control over the Savant App and all the features of your Savant Home, including remote access for monitoring and controlling services and scenes.
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Tap here to open a list of profiles for your Savant Home. The Main Menu Tapping the profile displays a list of other profiles on the Remote. A list of profiles in your Savant Home SAVANT REMOTE BLASTER USER GUIDE...
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If a profile has been configured with a Remote Passcode, you must enter a four-digit number to access the profile after you select it. The Passcode keypad To learn more about configuring profiles, see the Savant App, Host, and Lamp Control User Guide.
A list of connect devices. Selecting a device displays a list of commands for that device. – Brightness A control for adjusting the brightness of your Savant Remote on a scale of 1 to 5. By default, the brightness is set to 4.
From the Settings screen, you can select Devices and then the name of a specific device to display a screen for issuing commands. The image below shows an example of a Commands screen for cable TV. Commands for a device The Commands screen is especially useful if you are troubleshooting a device. SAVANT REMOTE BLASTER USER GUIDE...
TV models by Sony, Samsung, and LG. If you have successfully added a smart TV to your Savant Home, a branded icon for the smart TV appears in the service carousel on the Home View in the Savant App. For example:...
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On a Savant Remote, a smart TV is identified by its brand logo, as shown in the example below. A smart TV listed on a Savant Remote To control a smart TV, use the navigation buttons and other controls on the Savant Remote to select apps and other features from the smart TV’s interface.
To use voice commands, do the following: Press the Voice Command button ( ) on your Remote. When you see a circle spinning around the mic icon on the Remote screen, say your command. – Say “VOICE COMMANDS” to display a list of supported voice commands.
802.11n, a newer Wi-Fi protocol, can operate at either 2.4 GHz or 5 GHz. A Wi-Fi device such as a smartphone or tablet can only connect to one network at a time. To be able to use the Savant App, connect to a password-protected network running at 2.4 GHz.
Savant App. Savant App message about a software update When an update is taking place, do not unplug any of your Savant products. Allow the update to complete successfully. Updates should take only a few minutes to complete. SAVANT REMOTE...
UNDERSTANDING LED STATUS LIGHTS ON SAVANT PRODUCTS Savant products use the following codes on their LED status lights: LED Status Light Description Off or no light present The device may not be powered on or connected to a power source.
FINDING LED STATUS LIGHTS ON SAVANT PRODUCTS The illustrations below show the locations of LED status lights on Savant products The LED status light on the Savant Host The LED status light on the bottom of a Savant Remote Base...
– To power cycle a Savant Remote, remove the Savant Remote from its Base, press and hold the power button on the top of the Remote for 5 seconds to fully power off the Remote, and then unplug the Remote Base from its power cable.
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Finding Reset Pinholes on Savant Products Refer to the diagrams below to identify the location of the reset pinholes on your Savant products. The reset pinhole on the Savant Host The reset pinhole on the bottom of a Savant Remote Base...
CARING FOR YOUR SAVANT REMOTE To clean the touchscreen of your Savant Remote, first power off the Remote and then use a dry, soft, lint-free or micro-fiber cloth to wipe the display clean. Avoid using any spray or liquid cleaners on the screen.
This passcode is configured in the Savant App but is used only on the Savant Remote. The Remote Passcode is different from the Savant Account password which a user enters when logging in to the Savant App.
Settings About. Identificateur de la FCC et d’IC pour Savant Remote Ce périphérique par voie électronique affiche le logo de déclaration de conformité FCC ainsi que l’identificateur de la FCC et d’IC. Cette information peut être trouvée sur le terminal en accédant à: (menu principal) Settings (Paramètres)
INDUSTRY CANADA STATEMENT: SAVANT REMOTE This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: This device may not cause interference, and This device must accept any interference, including interference that may cause undesired operation of the device.
FCC INTERFERENCE STATEMENT: REMOTE BASE This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation.
INDUSTRY CANADA STATEMENT: REMOTE BASE This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: This device may not cause interference, and This device must accept any interference, including interference that may cause undesired operation of the device.
Savant warrants the included hardware product and accessories against defects in materials and workmanship for two (2) years from the date of original retail purchase. Savant does not warrant (i) against normal wear and tear, (ii) against damage caused by accident or abuse, (iii) consumable or expendable items (such as light bulbs, fuses, etc.), (iv) items that have had the serial number...
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This page is intentionally left blank. SAVANT REMOTE BLASTER USER GUIDE...
25 Savant Remote caution about microphone hole 37 power cable 14 Lamp Control. Savant Lamp Control resetting with pinhole on Remote Base 37 LED status lights 35 resetting with power button 37 setting up 14 scenes Menu icon 11...
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Settings screen 28 sleep interval 28 smart TV 12 shown on a Savant Remote 31 software updates 34 Sonos 5, 12, 21 adding a scene with Sonos devices 21 controlling Sonos in a single room 18 controlling Sonos in multiple rooms 18–20...
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Do you have a question about the REMOTE and is the answer not in the manual?
Questions and answers
Our remote simply went dark and won't take a charge...the charger base is powered
The Savant remote is not charging and has gone dark possibly due to a battery issue. One user reported a message indicating a battery problem, and restarting/resetting the remote did not help, suggesting the battery may be faulty. Additionally, another user experienced the remote not powering on even after being in the charging cradle overnight. If the battery is unresponsive, it may need to be replaced, but there is no clear guidance on how to open the remote for battery replacement.
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