ReSound OMNIA User Manual
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ReSound OMNIA User Manual

ReSound OMNIA User Manual

Custom hearing aids, rechargeable
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ReSound OMNIA
User guide
ReSound Custom hearing aids, Rechargeable
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Summary of Contents for ReSound OMNIA

  • Page 1 ReSound OMNIA User guide ReSound Custom hearing aids, Rechargeable resound.com...

  • Page 2: Hearing Aid Information

    Hearing aid information Left hearing aid Right hearing aid Serial number Serial number Model number Model number Battery type Rechargeable Program Beep Description One beep Two beeps Three beeps Four beeps Hearing aid information...

  • Page 3: Table Of Contents

    Table of Contents Hearing aid information Introduction Getting to know your hearing aid Charging your hearing aids Placing your hearing aids in your ears Removing your hearing aids from your ears Using your hearing aids Advanced options Wireless accessories Cleaning and caring for your hearing aids Tinnitus Management General warnings and cautions Cyber security warnings...
  • Page 4 Hearing aid information...

  • Page 5: Introduction

    Introduction Thank you for choosing ReSound hearing aids. We recommend that you use your hearing aids every day. NOTE: Read this booklet carefully BEFORE using your hearing aids. Intended purpose The hearing aid is intended to compensate for hearing impairment by amplifying and transmitting sound to the ear.
  • Page 6 • History of active drainage from the ear within the previous 90 days. • History of sudden or rapidly progressive hearing loss within the previous 90 days. • Acute or chronic dizziness. • Unilateral hearing loss of sudden or recent onset within the previous 90 days. •...
  • Page 7 Symbols WARNING: Points out a situation that Legal manufacturer. could lead to serious injuries. CAUTION: Indicates a situation that Medical Device. could lead to minor and moderate injuries. NOTE: Advice and tips on how to handle By prescription only (US). your hearing aid better.

  • Page 8: Getting To Know Your Hearing Aid

    Getting to know your hearing aid Front view ITC model ITE model 1. Microphone sound inlets 2. LED green indicator light. Off during normal use. (See page 14) 3. Push button 4. Filter ring 5. Faceplate 6. Vent Side view 5. Faceplate 7.

  • Page 9: Charging Your Hearing Aids

    Charging your hearing aids We recommend that you fully charge your hearing aids before using them. This is just a precaution to make sure that you don't run out of power unexpectedly. To learn how to charge your hearing aids, please consult the user guide for your hearing aid charger.
  • Page 10 • Battery leakage can cause chemical burns. If you get exposed to battery leakage material, rinse immediately with warm water. If you get chemical burns, redness or skin irritation from battery leakage, seek medical attention. • Batteries are harmful for the environment. Therefore, never try to burn them – dispose of your used rechargeable hearing aids according to your country’s regulations or return them to your hearing care professional.

  • Page 11: Placing Your Hearing Aids In Your Ears

    Placing your hearing aids in your ears How to tell left from right Left hearing aid (blue marking on shell) Right hearing aid (red marking on shell) NOTE: Your hearing aids are made to fit exactly into your left and your right ear respectively. So each of them will only fit correctly to the ear it is made for.
  • Page 12 Inserting the hearing aids Your hearing aids are placed in the charger in such a way that it should be easy to remove them from the charger and insert them in the ear in one movement. When the hearing aid sits in the ear, the vent opening should be located in the notch just above your earlobe.

  • Page 13: Removing Your Hearing Aids From Your Ears

    Removing your hearing aids from your ears 1. Hold the edges of the hearing aid with your thumb and index finger. Pull out and slightly upward, while slightly rotating your hand forward. If your hearing aid has a pull-out wire, pull at the wire to remove the hearing aid.

  • Page 14: Using Your Hearing Aids

    Using your hearing aids Turning your hearing aids on and off Automatic mute function while charging When you take off your hearing aids, place them in the charger to charge. Ensure that the charger is plugged in (LED on back will light up). When you close the lid, the hearing aids will be muted (so as not to whistle) and charging will begin.
  • Page 15 To manually turn your hearing aid ON: Push and hold the button on the hearing aid for at least 4 seconds. The LED will light up for two seconds and the hearing aid turns on. Your hearing aids always start in program 1 at the pre-set volume. To manually turn your hearing aid OFF: Push and hold the button on the hearing aid for at least 4 seconds.
  • Page 16 Adjusting the volume Your hearing aid automatically adjusts the volume depending on your listening situation. You can also adjust the volume by means of a ReSound remote control or the ReSound Smart 3D™ app. (Optional). When you change the volume, the hearing aid responds with a beep. When you reach the upper or lower limits, the hearing aid responds with a low-pitched beep.
  • Page 17 Programs All-Around The best option if you want only one program. Front Focus/Ultra Focus For use in very noisy places (more focused than the Restaurant program). Restaurant For use in noisy places such as restaurants and social gatherings. Music For listening to music. Acoustic phone A special program for phone conversations.
  • Page 18 Using the push button  Changing programs • Push the button briefly to switch from one program to the next. You will hear one or more beeps. The number of beeps indicates which program you have selected. NOTE: If you have two hearing aids with synchronisation enabled, a change of program on one hearing aid automatically applies to the second hearing aid as well.
  • Page 19 Using the ReSound Remote Control 2 or the ReSound Smart 3D™ app Alternatively, you can control your hearing aids by means of the ReSound Remote Control 2, or you can use the ReSound Smart 3D™ app to control your hearing aids from a mobile device.
  • Page 20 NOTE: • If you have a mobile device, you can pair it to connect directly to your hearing aids. See "Advanced options", page 21. • If you find it difficult to get a good result while using your mobile phone, your hearing care professional can give you advice on available wireless accessories to enhance listening capabilities.

  • Page 21: Advanced Options

    The ReSound Smart 3D™ app sends and receives signals between the hearing aids and mobile devices. You can use the ReSound Smart 3D™ app designed for your hearing aids to obtain updates to your hearing aids, find your hearing aids, check their battery status, or as a remote control to change programs or adjust the volume.
  • Page 22 ReSound Assist and ReSound Assist Live (optional) ReSound Assist If you have signed up to use ReSound Assist available with your hearing aids, you can allow your hearing aids to be adjusted remotely without having to visit your hearing care professional.
  • Page 23 ReSound Smart 3D™ app. For optimum performance, make sure the hearing aids are connected to the ReSound Smart 3D™ app and placed close to the iPhone, iPad, iPod touch or the Android smartphone before applying the changes.

  • Page 24: Wireless Accessories

    Wireless accessories Our wireless eco-system features a comprehensive range of seamlessly integrated wireless accessories. These let you stream high quality stereo sound and speech directly to your hearing aids. Available wireless accessories and their features • A TV streamer streams audio from a TV and most other audio sources to your hearing aids at a volume that suits you.
  • Page 25 Please contact your hearing care professional for an overview of compatible wireless accessories that are approved by GN ReSound A/S. • You should only use ReSound wireless accessories with your wireless hearing aids. Low battery alert when paired with wireless accessories NOTE: Your batteries will drain faster when you use wireless functions like streaming from your smart device or from your TV with our TV streamer.
  • Page 26 3 even tones and 1 longer tone You can check the battery status in the ReSound Smart 3D™ app. Flight Mode / Wireless Communication Off Mode Your hearing aids can receive wireless signals. For example, they can be controlled from your mobile device or remote control.
  • Page 27 Turning off wireless communication (activating Flight Mode) 1. Turn off your hearing aid. 2. Press the button for 9 seconds. 3. Your hearing aid will double-flash four times. If you are wearing your hearing aids at the time, you will hear double tones ( ) for about 10 seconds, meaning the hearing aid is now in Flight Mode.

  • Page 28: Cleaning And Caring For Your Hearing Aids

    Cleaning and caring for your hearing aids Cleaning tools These cleaning tools come with your hearing aids: 1. Soft cloth. Your hearing care professional may give you a set of wax filters. 2. A brush with a battery magnet. 3. A cleaning wire (not shown) Cleaning and caring for your hearing aids...
  • Page 29 General instructions for care and maintenance NOTE: To ensure you get the highest quality experience and longest useful lifetime out of your hearing aids, it is important to clean and care for them. Keeping your hearing aids in perfect working order is easily done – just follow these steps: 1.
  • Page 30 CAUTION: • Never use alcohol or other cleaning solutions to clean your hearing aids. This can damage your hearing aids and may cause a skin reaction. • Ear wax or other residue on your hearing aids can cause an infection. To avoid this, clean your hearing aids as instructed.
  • Page 31 Daily care and maintenance It is important to keep your hearing aids clean and dry on a daily basis. Use the supplied cleaning tools. 1. Wipe your hearing aids with the cloth. 2. Swipe the small brush across the microphones. 3.
  • Page 32 Replacing the wax guards Custom hearing aids may have wax guards that protect against wax and moisture. It is recommended that these are changed as needed. Consult your hearing care professional for advice on how often you need to change. This will depend on how much wax your ears produce.
  • Page 33 For information on obtaining more wax guards contact your hearing care professional to ensure you get the correct wax guards for your hearing aids. CAUTION: Use only original consumables from the manufacturer e.g. wax guards. Replacement of the filter ring The push button is surrounded by a replaceable filter ring.

  • Page 34: Tinnitus Management

    Tinnitus Management Tinnitus Sound Generator module Your ReSound hearing aid includes the Tinnitus Sound Generator (TSG) module, a tool for generating sounds to be used in tinnitus management programs to temporarily relieve suffering from tinnitus. The TSG can generate sounds adjusted to the specific therapeutic needs and your personal preference as determined by your doctor, audiologist, or hearing care professional.
  • Page 35 Explanation of how the device functions The TSG module is a frequency and amplitude shaped white-noise generator. The noise signal level and frequency characteristics can be adjusted to the specific therapeutic needs as determined by your doctor, audiologist or hearing care professional. Your doctor, audiologist or hearing care professional can modulate the generated noise with the purpose of making it more pleasant.
  • Page 36 The scientific concepts that form the basis for the device The TSG module provides sound enrichment with the aim of surrounding the tinnitus sound with a neutral sound which is easily ignored. Sound enrichment is an important component of most approaches to tinnitus management, such as Tinnitus Retraining Therapy (TRT).
  • Page 37 NOTE: To use smartphone apps, the hearing aid must be connected with the smartphone or mobile device. TSG - Technical specifications Digital. Audio signal technology: Available sounds White noise signal which can be shaped with the following configurations: High-pass filter Low-pass filter 500 Hz 2000 Hz...
  • Page 38 WARNING  Prescription use of this device The TSG module should be used as prescribed by your doctor, audiologist or hearing healthcare professional. In order to avoid permanent hearing damage, the maximum daily usage depends on the level of the generated sound. To adjust TSG, please consult your hearing healthcare professional.
  • Page 39 The purpose of medical evaluation is to assure that all medically treatable conditions that may affect tinnitus are identified and treated before the sound generator instrument is used. The sound generator instrument is a tool to generate sounds to be used with appropriate counselling and/or in a tinnitus management program to relieve patients suffering from tinnitus.
  • Page 40 • Use of the ReSound Assist for remote settings of the tinnitus sound generator should only be performed by the parent or legal guardian in cases where the user is a minor.
  • Page 41 Tinnitus Sound Generator warning to hearing care professionals A hearing care professional should advise a prospective sound generator user to consult promptly with a licensed physician (preferably an ear specialist) before getting a sound generator, if the hearing care professional determines through inquiry, actual observation, or review of any other available information concerning the prospective user that the prospective user has any of the following conditions: 1.

  • Page 42: General Warnings And Cautions

    General warnings and cautions WARNING: • Consult a hearing care professional: – If you think there may be a foreign object in your ear canal – If you experience skin irritation – If excessive ear wax accumulates with the use of the hearing aid •...
  • Page 43 • Do not attempt to dry your hearing aids in an oven, microwave oven or other heating equipment. This will cause them to melt and may cause burns to your skin. • No modification of this device is allowed. Warnings related to power hearing aids •...
  • Page 44 • Use only original consumables from the manufacturer e.g. wax guards. • Use only accessories intended for use with your hearing aids. Consult your hearing aid professional for more information. • Do not try to modify the shape of your hearing aid or accessories. This can cause skin reactions or sharp edges leading to scratches or sores.
  • Page 45 For hearing care professionals WARNING: The developed sound pressure level in the ears of children can be substantially higher than in average adults. It is recommended to perform an RECD measurement in order to ensure the correct target for the fitted OSPL90. CAUTION: Do not change the outer casing or any parts of a hearing aid unless appropriately protected against ESD.

  • Page 46: Cyber Security Warnings

    If your device plays the pairing sound at an unexpected time, this could indicate someone has gained access to your device. • Only connect your hearing aid to the official ReSound mobile device app. • Only apply remote fine tuning updates that you are expecting.

  • Page 47: Troubleshooting

    Troubleshooting Issue Potential cause Potential solution Feedback, "whistling" Is the hearing aid inserted correctly in Re-insert it. the ear? Is the hearing aid in the correct ear? Check for the red marker on the right hearing aid and the blue marker on the left hearing aid. Is the volume very loud? If you have increased the volume, try reducing Are you holding an object (e.g.
  • Page 48 Issue Potential cause Potential solution Sound is distorted or Is the wax guard clogged? Replace it with a new one.See "Replacing the weak? wax guards", page 32. Is the microphone filter ring dirty? The filter ring on the faceplate may need replacement.

  • Page 49: Regulatory Information

    Regulatory information Warranties and repairs The manufacturer provides a warranty on hearing aids in the event of defects in workmanship or materials, as described in applicable warranty documentation. In its service policy, the manufacturer pledges to secure functionality at least equivalent to the original hearing aid. As a signatory to the United Nations Global Compact initiative, the manufacturer is committed to doing this in line with environment-friendly best practices.
  • Page 50 During use During normal operation the temperature should not exceed the limit values of +5 °C (+41 °F) to +40 °C (104 °F), at a relative humidity range of 15% to 90%, non-condensing, but not requiring a water vapour partial pressure greater than 50 hPa. An atmospheric pressure between 700 hPa and 1060 hPa is appropriate. While charging, the ambient temperature should not exceed the limit values of +5 °C (+41 °F) to +30 °C (86 °F).
  • Page 51 Expected service lifetime The expected service lifetime for the product when used as intended is: Product Lifetime Hearing aid 5 years Built-in rechargeable battery 5 years Electronic accessories, e.g. wireless accessories 5 years Regulatory information...
  • Page 52 Statement This device complies with part 15 of the FCC rules and ISED rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation.
  • Page 53 In EU: The device conforms to the General Safety and Performance Requirements according to Annex I of the EU Medical Device Regulation 2017/745 (MDR). • Hereby, GN ReSound A/S declares that the radio equipment type CAIR1L and CAIR1R is in compliance with Radio Equipment Directive 2014/53/EU (RED). •...
  • Page 54 Hearing aid variants In-the-canal (ITC) hearing aids, including type CAIR1L with FCC ID X26CAIR1L, IC number 6941C-CAIR1L and type CAIR1R with FCC ID X26CAIR1R, IC number 6941C-CAIR1R models, and a Lithium-Ion battery, are available in the following variants: RU9ITC-DWC-LP, RU7ITC-DWC-LP, RU5ITC-DWC-LP RU9ITC-DWC-MP, RU7ITC-DWC-MP, RU5ITC-DWC-MP RU9ITC-DWC-HP, RU7ITC-DWC-HP, RU5ITC-DWC-HP RU9ITC-DWC-UP, RU7ITC-DWC-UP, RU5ITC-DWC-UP...

  • Page 55: Technical Specifications

    Technical specifications Hearing aid model Maximum output Low Power (LP) models (ITC only) 114 dB SPL (typical) All Medium Power (MP) models 118 dB SPL (typical) All High Power (HP) models 121 dB SPL (typical) All Ultra Power (UP) models 130 dB SPL (typical) Battery Lifetime: Up to 24 hours...

  • Page 56: Additional Information

    Additional information Acknowledgements Portions of this software are written by Kenneth MacKay (micro-ecc) and licensed under the following terms and conditions: Copyright ® 2014, Kenneth MacKay. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: •...
  • Page 57 © 2023 GN Hearing A/S. All rights reserved. ReSound is a trademark of GN Hearing A/S. Apple, the Apple logo, iPhone, iPad, iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the US and other countries.
  • Page 58 Notes Additional information...
  • Page 59 Notes Additional information...
  • Page 60 Tel: +65 6320 9388 resound.com Any serious incident that has occurred in relation to the device should be reported to the Legal manufacturer GN ReSound A/S and the competent authority of the EU Member State in which the user and/or patient is established.

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