ReSound IIC User Manual
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ReSound IIC User Manual

Custom hearing instruments
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USER GUIDE
CUSTOM HEARING INSTRUMENTS

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Summary of Contents for ReSound IIC

  • Page 1 USER GUIDE CUSTOM HEARING INSTRUMENTS...

  • Page 2: Statement

    Hearing instrument type designations for models included in this user guide are: DA312r, FCC ID: X26DA312r, IC: 6941C-DA312r; DA13r, FCC ID: X26DA13r, IC: 6941C-DA13r; DA312i, FCC ID: X26DA312i, IC: 6941C-DA312i; and DA13i, FCC ID: X26DA13i, IC: 6941C-DA13i. Please see page 10, 12 and 14 for lists of models referring to these types.

  • Page 3: Intended Use

    93/42/EEC for medical devices (MDD) and essential requirements and other relevant provisions of Direc- tive 1999/5/EC (R&TTE). • The declaration of conformity may be consulted at www.resound.com • In US: FCC CFR 47 Part 15, subpart C. • Other identified applicable international regulatory requirements in countries outside the EU and US.

  • Page 4: Introduction

    Practice and a positive attitude are important in learning to use hearing instruments. Your ReSound instruments have been adjusted according to your individual hearing loss and needs. Some people adjust quickly to wearing hearing instruments in their ears and hearing new sounds;...

  • Page 5: Hearing System

    Hearing instrument model: Model IIC: Battery size 10 Model CIC: Battery size 10 Model ITC: Battery size 13 or 312 (circle one) Model ITE: Battery size 13 or 312 (circle one) Model MIH: Battery size 13, 312, or 10 for MIH-S (circle one)

  • Page 6: Table Of Contents

    Statement ......2 Using ReSound Hearing Instruments with Intended use ......3...
  • Page 7 TSG precautions ..... . . 35 TSG warning to hearing healthcare professionals......36 Battery warning information .

  • Page 8: Description Of The Hearing Instruments

    Mic in Helix (MIH-S) hearing instrument models Mic in Helix (MIH) hearing instruments with size 10A battery are available in the following (including type DA312r with FCC ID X26DA312r, variants: IC number 6941C-DA312r models designated by a “W”) with size 312 battery and Custom Mic in LS9MIH-S UP, LS9MIH-S HP, LS9MIH-S MP, Helix hearing instruments (including type DA13r LS9MIH-S LP, LS7MIH-S UP, LS7MIH-S HP,...
  • Page 9 Program button (optional) Battery compartment and On/Off switch Removal cord (optional) Sound outlet Wax filter Vent Microphone sound inlet Remote microphone and tubing (for remote microphone devices) Volume control (optional) 10. Model 11. Manufacturer 12. Serial number...
  • Page 10 Invisible-in-the-canal (IIC) and In-the-canal (ITC) hearing instruments (including completely-in-the-canal (CIC) hearing type DA312i with FCC ID X26DA312i, IC number instruments with size 10A battery are available in 6941C-DA312i models designated by a “W”) the following variants: with size 312 battery and In-the-canal (ITC)
  • Page 11 Program button (optional) Battery compartment and On/Off switch Removal cord (optional) Sound outlet Wax filter Vent Microphone sound inlet(s) Volume control (optional) Model 10. Manufacturer 11. Serial number...
  • Page 12 In-the-ear (ITE) hearing instruments (including type DA13i with FCC ID X26DA13i, IC number 6941C-DA13i models designated by a “W”) with size 13 battery and In-the-ear (ITE) hearing instruments (including type DA312i with FCC ID X26DA312i, IC number 6941C-DA312i models designated by a “W”) with size 312 battery are available in the following variants: LS9ITE-DW UP, LS9ITE-DW HP, LS9ITE-DW MP, LS9ITE-D UP, LS9ITE-D HP,...
  • Page 13 Program button (optional) Battery compartment and On/Off switch Sound outlet Wax filter Vent Microphone sound inlet(s) Volume control (optional) Model Manufacturer 10. Serial number...

  • Page 14: Getting Started

    Getting started On/Off function 1. When the battery door is closed, the hearing instrument will turn on, and the default program will be activated. 2. To turn the hearing instrument off, open the battery door. Many individuals can use their fingernail to pull it open. Tip: Whenever the hearing instruments are not in use, remember to open the battery doors to avoid unnecessary battery consumption.

  • Page 15: Inserting/Replacing The Battery

    Inserting/Replacing the battery 1. Open the battery door completely by using your fingernail. Remove the used battery if present. 2. Prepare the new battery (please refer to page 5 for information on appropriate battery type/size for your hearing instrument). Remove the protective foil and wait 2 minutes before inserting the battery into the hearing instrument to allow activation of the battery.

  • Page 16: Low Battery Indicator When Paired With Wireless Accessories Only

    When the battery in the hearing instrument has depleted to a level at which use of the ReSound Unite TV Streamer 2, Phone Clip+ and Mini Microphone cannot be supported, the hearing instrument will play two sets of descending tones.

  • Page 17: Inserting/Removing Hearing Instruments

    Inserting/Removing hearing instruments Insertion (Mic in Helix) 1. Hold the hearing instrument between your thumb and index finger, either above and below or on the sides. 2. Place the sound outlet portion into your ear canal. Turn the top part of the hearing instrument gently backwards and forwards so that it tucks behind the fold of skin above your ear canal.
  • Page 18 Insertion (IIC, CIC, ITC, and ITE) 1. Hold the hearing instrument between your thumb and index finger, either above and below or on the sides. For IIC, there is a dot on the top side of the shell to show orientation for insertion.
  • Page 19 Removal options (IIC, CIC and Mic in Helix) 1. Hold the removal cord with your thumb and index finger and pull outward. 2. Hold the edges of the hearing instrument with your thumb and forefinger and pull outward while slightly rotating your hand forward.

  • Page 20: Operation Of The Hearing Instrument

    Operation of the hearing instrument Volume control (Optional) The volume control will allow the volume of hearing instruments to be increased or decreased. 1. To increase the volume, rotate the volume control forward (towards your face when you are wearing the hearing instruments).

  • Page 21: Program Button (Optional)

    Program button (Optional) Depending on your experience level with hearing instruments, individual hearing needs, and the type of lis- tening environments you experience, your hearing care professional may activate additional programs in the hearing instrument. If additional programs have been activated, the following list explains how they work. 1.

  • Page 22: Flight Mode

    Flight mode* When boarding a flight or entering an area where RF transmitters are prohibited, wireless functio- nality must be deactivated, as it is not allowed to radiate radio signals during flights or in otherwise restricted areas. For wireless hearing instruments follow the following steps to enter and leave flight mode: It is possible to disable wireless operation by opening and closing the battery compartment three times within a ten second period (open-close, open-close, open-close).

  • Page 23: Telephone Use

    Telephone use Finding the optimal position for holding a tele phone may require practice for some individuals, and one or more of the following suggestions may be helpful. • Hold the telephone as you would normally. • Hold the telephone towards the top of the ear (closer to where the micro- phones are).

  • Page 24: Listen To Radio Or Tv

    Intended use of smart phone apps: GN ReSound smart phone apps are intended to be used with GN ReSound wireless hearing aids. GN Re- Sound smart phone apps send and receive signals from the GN ReSound wireless hearing aids via smart phones for which the apps have been developed.

  • Page 25: Cellular Phones

    If you find it difficult to obtain a good result while using your cellular phone, your hearing care professional will be able to give you advice on available wireless accessories to enhance listening capabilities. PhoneNow (not available in IIC instruments) The PhoneNow function, allows your hearing instrument to automatically switch to your tele phone program when a telephone receiver is raised to the ear.
  • Page 26 High distortion during dialing or phoning may mean that the magnet is not in the optimal position relative to the telephone receiver. To avoid the issue, please move the magnet to another place on the telephone receiver. 2. Only use magnets supplied by ReSound.

  • Page 27: Tele-Loop Systems

    Tele-loop systems Many places, such as theaters, houses of worship, and schools are equipped with tele-loop systems. When using a telecoil program with tele-loop systems, sound is picked up directly and may improve speech understanding. If there is no sound from the hearing instruments in a tele-loop system and with a telecoil program activated, the tele-loop system may not be turned on or is not operating correctly.

  • Page 28: Daily Maintenance

    Daily maintenance It is important to keep your hearing instrument clean and dry. On a daily basis, clean the hearing instru- ments using a soft cloth or tissue. Remove any wax or debris from hearing instruments using a brush and/ or a wire loop.

  • Page 29: General Precautions

    4. Never attempt to modify the shape of the hearing instrument, earmolds, or tubing yourself. 5. For use of wireless functionality only use ReSound Unite accessories. For further guidance please refer to the user guide of the relevant ReSound Unite accessory.

  • Page 30: General Warnings

    General warnings 1. Special care should be exercised in selecting and fitting a hearing instrument(s) who’s maximum sound pressure level exceeds 132 dB SPL (with an IEC 60711:1981 occluded ear simulator), because there may be a risk of impairing the remaining hearing of the hearing instrument user. 2.
  • Page 31 • ReSound wireless devices operate in the frequency range of 2.4 GHz - 2.48 GHz. • ReSound wireless devices include a RF transmitter that operates in the range of 2.4 GHz - 2.48 GHz. • For use of wireless functionality only use ReSound Unite accessories. For further guidance regarding...

  • Page 32: Intended Use For The Tsg Module

    Tinnitus Sound Generator (TSG) module Intended use for the TSG module Your ReSound hearing instruments may also include the Tinnitus Sound Generator function, a tool for generating sounds to be used in tinnitus management programs to relieve suffering from tinnitus. The Tin- nitus Sound Generator can generate sounds adjusted to the specific therapeutic needs and your personal preference as determined by your doctor, audiologist, or hearing care professional.

  • Page 33: User Instructions For The Tsg Module

    Important notice for prospective sound generator users A tinnitus masker is an electronic device intended to generate noise of sufficient intensity and bandwidth to mask internal noises. It is also used as an aid in hearing external noises and speech. Good health practice requires that a person with a tinnitus condition have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before using a sound generator.

  • Page 34: The Scientific Concepts That Form The Basis For The Device

    Your doctor, audiologist or hearing healthcare professional can modulate the generated noise with the purpose of making it more pleasant. The noise can then resemble, for example, crashing waves on a shore. Modulation level and speed can also be configured to your likes and needs. If your tinnitus troubles you only in quiet environments, your doctor, audiologist or hearing healthcare pro- fessional can set the TSG Module so that it becomes audible exclusively in such surroundings.

  • Page 35: Tsg Warnings

    Technical Specifications Audio signal technology Digital Available sounds White noise signal which can be shaped with the following configurations: High-pass filter Low-pass filter 500 Hz 2000 Hz 750 Hz 3000 Hz 1000 Hz 4000 Hz 1500 Hz 5000 Hz 2000 Hz 6000 Hz The white noise signal can be modulated in amplitude with an attenuation depth of up to 14dB.

  • Page 36: Tsg Warning To Hearing Healthcare Professionals

    discontinue use of the sound generator and seek medical evaluation. • Children and physically or mentally challenged users will require guardian supervision while wearing the TSG hearing instrument. • The volume control is an optional feature in the TSG module used for adjusting the sound generator output level.

  • Page 37: Battery Warning Information

    hours a day when this is set below 90dB SPL. Above that level, the device should not be used for more than two hours per day. In no case should the sound generator be worn at uncomfortable levels. Battery warning information Batteries, although very small, contain dangerous substances, and should be disposed of carefully.

  • Page 38: Warning To Hearing Aid Dispensers

    Warning to hearing aid dispensers (US Only) A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser de- termines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions: Visible congenital or traumatic deformity of the ear.

  • Page 39: Children With Hearing Loss

    Following the medical evaluation, the physician will give you a written statement that states that your hearing loss has been medically evaluated and that you may be considered a candidate for a hearing aid. The physician will refer you to an audiologist or a hearing aid dispenser, as appropriate, for a hearing aid evaluation.

  • Page 40: Troubleshooting Guide

    Troubleshooting Guide SYMPTOM CAUSE Not turned on Dead battery No sound Battery door will not close Blocked wax filter Incorrect hearing instrument placement Blocked sound outlet filter Change in hearing sensitivity Not loud enough Excessive ear wax Volume set too low...
  • Page 41 POSSIBLE REMEDY Turn on by closing the battery door Replace battery Insert battery properly Replace wax filter or consult your hearing care professional Reinsert hearing instrument carefully Change filter or consult your hearing care professional Consult your hearing care professional Consult your physician Increase the volume control if available or consult your hearing care professional...
  • Page 42 Troubleshooting Guide SYMPTOM CAUSE Incorrect custom placement in ear Excessive ear wax Excessive whistling / feedback Feedback control may need adjustment Hearing instrument settings not optimal Weak battery Improper fit Sound distorted / not clear Hearing instrument damaged Hearing instrument settings not optimal Possible Root Cause - Device is in flight mode Wireless does not work * If there are any other problems not mentioned in this guide, please contact your hearing care professional.
  • Page 43 POSSIBLE REMEDY Re-insert custom product carefully Consult your hearing care professional Consult your hearing care professional Consult your hearing care professional Replace battery Consult your hearing care professional Consult your hearing care professional Consult your hearing care professional Open and close the battery compartment once. Wireless will reactivate 10 seconds later. (If Root Cause is device in flight mode)

  • Page 44: Technical Data

    Technical Data MAXIMUM OUTPUT HEARING INSTRUMENT MODEL (2ccCoupler / IEC 60118-7 and ANSI S3.22-2009) All Low Power (LP) models including IIC 115 dB SPL (typical) All Medium Power (MP) models 119 dB SPL (typical) 121 dB SPL (typical) All High Power (HP) models...

  • Page 45: Warranty And Repairs

    Warranty and repairs ReSound provides a warranty on hearing instruments in the event of defects in workmanship or materials, as described in applicable warranty documentation. In its service policy, ReSound pledges to secure func- tionality at least equivalent to the original hearing instrument. As a signatory to the United Nations Global Compact initiative, ReSound is committed to doing this in line with environment-friendly best practices.
  • Page 46 Please note that the use of this accessory with iPhone may affect wireless performance. ReSound LiNX is compatible with iPhone 6, iPhone 6 Plus, iPhone 5s, iPhone 5c, iPhone 5, iPad Air 2, iPad Air, iPad (4th generation), iPad mini 3, iPad mini 2, iPad mini with Retina display, iPad mini and iPod touch (5th generation) using iOS 7.X...
  • Page 47 Please ask your local hearing care professional concerning disposal of your hearing instrument...
  • Page 48 ReSound North America ReSound Canada 8001 Bloomington Freeway 303 Supertest Road Bloomington, MN 55420 Toronto, Ontario M3J 2M4 1-888-735-4327 1-888-737-6863 consumerhelp@gnresound.com gnresound.ca ReSound Government Services 8001 Bloomington Freeway Bloomington, MN 55420 1-800-392-9932 VAinfo@gnresound.com...

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