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7 - Troubleshooting
While measuring the room, I get error messages from the ARC 2 Measurement
software related to the low signal and high background noise. As a result, I
can't complete the measurement process. What should I do?
Quiet down the room as much as possible, or increase the test tones
playback level during the measurement process. Also, check the micro-
phone level again, (returning to the Measurement Step 3).
While measuring the room, I get "phase" errors from the ARC 2
Measurement software.
Please check your speakers wiring. If the speakers are passive, check the
polarity of the leads going from the amps to the speakers. If the speak-
ers are active, check the XLR or TRS cables connections and polarities.
When I open the measurements set on my ARC 2 Plug-In and turn the
Correction ON, the resulting sound and the displayed response is strange
and incorrect, making the monitors sound worse than when ARC 2 Plug-In
is not enabled. Do you have any suggestions?
Be sure that your audio interface is set to 48 kHz when running the
ARC 2 Measurement software. Also, check your audio interface buffer
size settings. For a proper measurement, it should be set from 128 to
2048 samples.
I am trying to set the microphone levels on the ARC 2 Measurement soft-
ware. However, even if the test signal is being played back from the speak-
ers, I cannot see any level. What should I do?
Please check which audio input has been selected on the ARC 2
Measurement Software Step 2, if the +48V phantom power is ON, and
if the XLR cable is properly connected, (eventually, check if the cable is
in good condition).
When I open the measurements set on my ARC 2 Plug-In and turn the
Correction ON, the resulting sound is not optimal, and I don't feel it is cor-
rect for my monitors and for my room.
Please read carefully the ARC System 2 User Manual (Chapters 3 & 4),
and repeat the measurement process.
ARC System 2
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