Table of Contents
Advertisement
ARC System 2
60
• Typing 2 ("two" number) instead of a Z ("z" letter).
• Typing 5 ("five" number) instead of an S ("s" letter).
• Typing 8 ("eight" number) instead of a B ("b" letter).
• Typing a "." (point) instead of a "-" (minus).
Suggestions:
• If possible, please copy and paste the information.
• Cut off all the leading and trailing spaces.
• Please type all codes in UPPERCASE during the installation and
registration process.
• Check that the Serial Number that you are entering is in correlation
with the product installed.
How can I authorize my product on another computer?
To authorize your product on another computer just follow these
instructions:
• Install the product and the Authorization Manager on that computer.
• Run the Authorization Manager.
I need to log in into the User Area but I forgot my User Name and Password.
What should I do?
You can retrieve your User Area login details in two different ways:
• Run the Authorization Manager and follow the steps until you reach
the login page. Here you just have to click on the 'Forgot password?'
button and submit your email address. Your login details will be sent
to your email account. In case you have checked the 'Remember me'
checkbox before and are not able to access the login page, just click
on the LOGOUT button.
• Go to www.ikmultimedia.com, click on 'I forgot my username and/or
password' and submit your email address. Your login details will be
sent to your email account.
I just bought an IK Multimedia software product. What should I do to reg-
ister and authorize my new product?
Just run the Authorization Manager and follow the instructions.
In case you don't have the Authorization Manager, you can download it for
free from our website at: www.ikmultimedia.com/authorizationmanager.
7 - Troubleshooting
Advertisement
Table of Contents
