GE Optica Operator's Manual page 3

Warranty
Return Policy
Each instrument manufactured by GE Infrastructure Sensing is
warranted to be free from defects in material and workmanship. Liability
under this warranty is limited to restoring the instrument to normal
operation or replacing the instrument, at the sole discretion of GE
Infrastructure Sensing. Fuses and batteries are specifically excluded
from any liability. This warranty is effective from the date of delivery to
the original purchaser. If GE Infrastructure Sensing determines that the
equipment was defective, the warranty period is:
•
one year for general electronic failures of the instrument
•
one year for mechanical failures of the sensor
If GE Infrastructure Sensing determines that the equipment was damaged
by misuse, improper installation, the use of unauthorized replacement
parts, or operating conditions outside the guidelines specified by GE
Infrastructure Sensing, the repairs are not covered under this warranty.
The warranties set forth herein are exclusive and are in lieu of
all other warranties whether statutory, express or implied
(including warranties or merchantability and fitness for a
particular purpose, and warranties arising from course of
dealing or usage or trade).
If a GE Infrastructure Sensing instrument malfunctions within the
warranty period, the following procedure must be completed:
1. Notify GE Infrastructure Sensing, giving full details of the problem,
and provide the model number and serial number of the instrument. If
the nature of the problem indicates the need for factory service, GE
Infrastructure Sensing will issue a RETURN AUTHORIZATION
number (RA), and shipping instructions for the return of the
instrument to a service center will be provided.
2. If GE Infrastructure Sensing instructs you to send your instrument to
a service center, it must be shipped prepaid to the authorized repair
station indicated in the shipping instructions.
3. Upon receipt, GE Infrastructure Sensing will evaluate the instrument
to determine the cause of the malfunction.
Then, one of the following courses of action will then be taken:
•
If the damage is covered under the terms of the warranty, the
instrument will be repaired at no cost to the owner and returned.
•
If GE Infrastructure Sensing determines that the damage is not
covered under the terms of the warranty, or if the warranty has
expired, an estimate for the cost of the repairs at standard rates will be
provided. Upon receipt of the owner's approval to proceed, the
instrument will be repaired and returned.
January 2006
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