Call Forwarding; Call Pickup - Avaya 9608 Instructions Manual

CONFERENCE
Your phone supports
conference calls, enabling
you to speak with up to 5
people in different locations
on the same call.

CALL FORWARDING

Temporarily forwards all your
calls to another extension of
your choice
**May requires TSR to add
feature

CALL PICKUP

Allows you to answer a call at
your telephone for another
extension in your pickup group
**May requires TSR to add
feature
Setting up a Conference Call
1. While on the current call, press the Conf softkey (
2. Dial the number of the next party
3. Press the Join softkey or the OK button to add the new party to the call
4. Press the Add and repeat these steps to add another person to the conference call if needed
Using the Conference Button to Add A Held Call to An Active Call
1. While on an active call, press the Conf softkey or Add if you are already in a conference
2. Select the call on hold that you want to add to the conference
3. Press the softkey below Resume
4. Press the softkey below Join (
Drop the Last Person Added to the Conference Call
1. Press the Drop softkey. The last party connected to the conference call is dropped from the call
Activating Call Forwarding
1. Using the Navigation Arrows, locate the Call Forward feature
2. Press the button next to the Call Forward feature
3. When you hear dial tone, enter the 7-digit extension number where calls are being forwarded
4. You will then hear a confirmation tone and the button next to that feature will be lit green
Canceling Call Forwarding All Calls
Press the button next to the Call Forward feature to turn off call forwarding and extinguish the green light
To Answer a Call with a Programmed Call Pickup softkey
1. Using the Navigation Arrows, locate the Call Pickup feature
2. Press the flashing green button next to Call Pickup to answer
NOTE: If you do not have a Call Pickup softkey programmed on your telephone, use the following code
To Answer a Call from an Idle Phone
1. Press one of your available/idle line buttons (
2. Dial *12 then the number of the ringing phone (
To Answer a Call from a Busy Phone
1. Ask the current party to hold then press the Hold button
2. Press one of your available/idle line buttons (
3. Dial *12 then the number of the ringing phone (
The call is automatically on hold and the second line becomes active)
You have successfully added two calls together)
you will hear dial tone
you will now be connected to the caller
you will hear dial tone
you will now be connected to the caller
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