Troubleshooting - Tesla WALL CONNECTOR Installation Manual

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Troubleshooting

Red Light Auto-Retry
Off Not
applicable
Off Not
applicable
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applicable
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applicable
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applicable
Troubleshooting
What it Means What to Do
Power on. The Wall Not applicable.
Connector is
powered and in
standby but not
charging the
vehicle.
The Wall Connector Not applicable.
is charging the
vehicle.
Charging current is Make sure the
reduced due to high connector is fully
temperature inserted into the
detected in the charge inlet in the
Vehicle Connector. vehicle's charging
port, is not covered by
anything, and there is
no heat source is
nearby. If the problem
persists in normal
ambient temperatures
(under 38°C), contact
Tesla.
Charging current is If the Wall Conector is
reduced due to high plugged into a wall
temperature outlet, make sure that
detected in the wall it is fully inserted into
plug or on the input the receptacle, it is
terminals to the not covered by
Wall Connector. anything, and there is
no heat source nearby.
If the Wall Connector
is hard-wired, make
sure it is not covered
by anything, andthere
is no heat source
nearby. If the problem
persists in normal
ambient temperatures
(under 38°C), contact
Tesla.
Charging current is Make sure the Wall
reduced due to high Connector is not
temperature covered by anything
detected inside the and there is no heat
Wall Connector. source nearby. If the
problem persists in
normal ambient
temperatures (under
38°C), contact Tesla.
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