Troubleshooting
Table 3. : Level 1 and 2 Troubleshooting Chart (Continued)
SYMPTOM
11. Real Time Clock resetting when
standard battery is removed.
12. No or weak audio when using headset. a) Headset not fully pushed home.
Programming: Software Upgrade and Flexing
40
PROBABLE CAUSE
Lithium button cell in the display board
may be depleted.
b) Faulty jack socket on transceiver
board assembly.
Contact your local technical support engineer for information about equipment and procedures
for flashing and flexing.
April 01, 2008
VERIFICATION AND REMEDY
Refer service to a Level 3 service center for
replacement.
Ensure the headset plug is fully seated in the
jack socket. If fault not cleared, proceed to b.
Replace the transceiver board assembly (refer
to 1c). Verify that the fault has been cleared and
reassemble the unit with the new transceiver
board assembly.
1 and 2
6809513A81-A