Warranty Registration; Warranty Claim Procedure - OREC GRH537Pro Owner's Manual

• Under NO circumstances shall Orec America be liable for damages or expenses of any kind
resulting from inappropriate use of its products.
• Orec America shall NOT be responsible for incidental or consequential costs or damages
resulting from defects in its machinery.
Such excluded costs and damages may include : 1) Labor 2) Lost sales 3) Cost of replacement
parts.
• This warranty shall apply only to models sold within the United States and purchased from
authorized dealers.
Note: to request warranty service, please contact an authorized Orec dealer or refer to
your owner's manual for the proper procedure
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY HAVE
OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE. SOME STATES DO
NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU.

Warranty Registration

Register your information within 30 days of purchase at http://www.orecamerica.com/warranty

Warranty Claim Procedure

Should this Orec product fail due to a defect in materials and/or workmanship, the
owner should use the following procedure to make a warranty claim:
1) The owner must take the machine to the dealer from whom they purchased the machine or
to an authorized Orec America dealer.
2) The owner must present the warranty registration sheet or the invoice or receipt
received at time of purchase.
3) The warranty claim will be taken and verified by the Orec Dealer or distributor service
manager and submitted to an Orec distributor. The dealer or distributors service manager
will make a report and submit it to Orec America for consideration of Warranty.
4) Orec will research the claim and may request that parts be returned for further examination.
Orec will report their decision to the distributor service manager or dealer from whom the claim
was received.
5) In the event that OREC approves the claim, parts will be exchanged free of charge and
repairs performed by the dealer.
6) The decision by the Quality/Service department to approve or reject a warranty
is final and binding
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