Inconsistent Or Unexpected Test Results; Warranty - Infopia GluNEO Lite Instructions For Use Manual

Inconsistent or Unexpected Test Results

If you continue to get unexpected results, check your system with control solution. If you
experience symptoms that are not consistent with your glucose results, review and follow all
the instructions in this manual. Do not ignore symptoms or make significant changes to your
diabetes control program by informing healthcare professional of your symptoms and/or
concerns.
CAUTION
1. Low Glucose Results: If your result is lower than 70mg/dL, you may have episodes
of hypoglycemia (low blood sugar). This may require immediate treatment, according
to your healthcare professional's recommendations. Although this result could be
due to a test error, it is safer to treat first and you may test another.
2. High Glucose Results: if your test result is higher than 180 mg/dL, you may have
episodes of hyperglycemia (high blood sugar). If you are uncertain about your test
results, consider re-testing. Your health care professional will help you to decide how
you need to act. If the meter displays "HI" all the time, please re-check your blood
sugar. If the "HI" continues, please consult with your healthcare professional
immediately.
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Warranty

Manufacturer's Warranty
Infopia Co.,Ltd. warrants to the original purchaser that this instrument will be free from
defects in workmanship for 3 years from the date of original purchase.
Limitations of Warranty
This warranty is subject to the following exceptions and limitations.
1. Infopia Co.,Ltd. shall not be required to replace any units which are damaged or
malfunctioning due to abuse, accidents, alteration, neglect, misuse, maintenance by
someone other than Infopia Co.,Ltd. or failure to operate, in accordance with the
instructions.
2. Infopia Co.,Ltd. reserves the right to make changes in design without obligation to
incorporate such changes into previously manufactured instruments.
3. Infopia Co.,Ltd. has no knowledge of the performance of the instrument when the test
strip is altered or modified in any manner.
For Warranty Service
Purchaser must contact the customer service department of Infopia Co.,Ltd. by calling
+82-31-460-0300, for assistance and/or instructions for obtaining service of this instrument.
Alternatively, you are requested to contact your place of purchase in your country for initial
warranty request.
Service Information
Infopia Co.,Ltd. has trained specialists to help you 24 hours a day, 7 days a week, and 365
days a year.
IMPORTANT NOTICE
Please confirm with the Infopia Co.,Ltd. representative before returning your meter for any
reason. You will be given the information needed to get your problem handled correctly and
efficiently. Keep your meter, test strip and control solution with you, when you call.
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