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Installation Guide

Avigilon™ HD Multisensor Dome Camera Models:
12W-H3-4MH-DC1 and 9W-H3-3MH-DC1

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Summary of Contents for Avigilon 12W-H3-4MH-DC1

  • Page 1: Installation Guide

    Installation Guide Avigilon™ HD Multisensor Dome Camera Models: 12W-H3-4MH-DC1 and 9W-H3-3MH-DC1...
  • Page 2 Ethernet (PoE) Plus IEEE802.3at Type 2 compliant Power Sourcing Equipment (PSE) rated 44-57 VDC, 13W min. Any external power supply connected to this product may only be connected to another Avigilon product of the same model series. External power connections must be properly insulated.
  • Page 3: Fcc Notice

    Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Changes or modifications made to this equipment not expressly approved by Avigilon Corporation or parties authorized by Avigilon Corporation could void the user’s authority to operate this equipment.
  • Page 4 The contents of this document and the specifications of the products discussed herein are subject to change without notice. Neither Avigilon Corporation nor any of its affiliated companies guarantees the completeness or accuracy of the information contained in this document and is not responsible for your use of, or reliance on, the information.
  • Page 5: Table Of Contents

    Table of Contents Overview Front View Side View Installation Camera Package Contents Installation Steps Preparing the Camera for Installation (Optional) Cutting the Mounting Hole (Optional) Configuring Onboard Storage (Optional) Attaching the Back Panel Connecting Cables Assigning an IP Address Accessing the Live Video Stream Mounting the Dome Camera Aiming the Dome Camera Installing the Dome Cover...
  • Page 6: Overview

    Overview Front View 1. Configuration Ethernet Port A secondary Ethernet port for configuring the camera. Does not accept PoE. 2. Link LED Indicates if there is an active connection in the Ethernet port. 3. Connection Status LED Provides information about device operation. For more information, see LED Indicators on page 16 4.
  • Page 7: Side View

    5. Serial Number Tag Product serial number and part number label. Side View 1. Ethernet Port Accepts an Ethernet connection to a network. Server communication and image data transmission occurs over this connection. Also receives power when it is connected to a network that provides Power over Ethernet.
  • Page 8 6. Clamps Three spring loaded locking mechanisms that secure the camera to the mounting surface. 7. Lanyard Anchor Safety lanyards can attach to anchors at the top of each clamp to help prevent the camera from falling. Side View...
  • Page 9: Installation

    Installation Camera Package Contents Ensure the package contains the following: Avigilon™ HD Multisensor Dome Camera Back panel Phillips screw driver Mounting template sticker Terminal block I/O connector block Installation Steps Complete the following steps to install the device: Preparing the Camera for Installation...
  • Page 10 1. Place the camera on a flat surface with the dome facing up. 2. Press the cover release tab and twist the dome cover until it is released from the base. The dome cover can only move in one direction. 3.
  • Page 11: (Optional) Cutting The Mounting Hole

    Figure 1: Setting the clamp into ready position. (Optional) Cutting the Mounting Hole This procedure is not required if you are planning to install the camera with a metal ceiling panel. 1. Use the mounting template to cut a hole in the mounting surface. 2.
  • Page 12: (Optional) Attaching The Back Panel

    4. Push the camera module back into the base and tighten the screws 5. Access the camera’s web interface to enable the onboard storage feature.For more information, see the Avigilon High Definition H.264 Camera Web Interface User Guide. (Optional) Attaching the Back Panel If you are installing the dome camera into a plenum space, install the back panel.
  • Page 13: Connecting Cables

    2. Pull the required cables through the conduit, then through the cable entry hole in the back panel. 3. After you make the cable connections, screw the back panel into place. Connecting Cables Refer to the diagrams in the Overview section for the location of the different connectors. To connect the cables required for proper operation, complete the following: 1.
  • Page 14: Accessing The Live Video Stream

    Live video stream can be viewed using one of the following methods: Web browser interface: http://<IP address>/ Network Video Management software application (for example, the Avigilon Control Center software). NOTE: The default camera username is admin and the default camera password is admin.
  • Page 15: Aiming The Dome Camera

    3. Use the provided screw driver and release the clamps to secure the camera into place.  Aiming the Dome Camera 1. (Optional) To help you aim the dome camera, you can connect an Ethernet cable to the Configuration Ethernet Port. Aiming the Dome Camera...
  • Page 16 Be aware that while the Configuration Ethernet Port is in use, the primary Ethernet port will only be used for PoE. Important: While the Configuration Ethernet Port is in use, the camera will only stream video and accept commands from the Configuration Ethernet Port. Also, the Indicator LEDs will only show the connection status for this Ethernet port.
  • Page 17: Installing The Dome Cover

    For More Information Additional information about setting up and using the device is available in the following guides: Avigilon™ Control Center Client User Guide Avigilon™ High Definition H.264 Web Interface User Guide The manuals are available on the Avigilon website: http://avigilon.com/support-and-downloads...
  • Page 18: Cable Connections

    Cable Connections Connecting External Power NOTE: Do not perform this procedure if Power over Ethernet (POE) is used. If PoE is not available, the device needs to be powered through the removable power connector block. Refer to the diagrams in this guide for the location of the power connector block. The device can be powered from 12 V DC or 24 V AC.
  • Page 19: Connecting To Microphone And Speakers

    1. Ground 2. Input — To activate, connect the Input to the Ground pin. To deactivate, leave disconnected or apply between 3-15 V. 3. Output — When active, Output is internally connected with the Ground pin. Circuit is open when inactive. Maximum load is 25 VDC, 120 mA.
  • Page 20 1. Audio IN 2. Audio OUT 3. GND 4. GND Connecting to Microphone and Speakers...
  • Page 21: Led Indicators

    LED Indicators Once connected to the network, the Connection Status LED will display the progress in connecting to the Network Video Management software. The following table describes what the LEDs indicate: Connection Status Connection State Description One short flash every Obtaining IP Address Attempting to obtain an IP address.
  • Page 22: Resetting To Factory Default Settings

    Resetting to Factory Default Settings If the camera no longer functions as expected, you can choose to reset the camera to its factory default settings. Use the firmware revert button to reset the camera. NOTE: Be careful not to scratch the dome bubble. Figure 2: The firmware revert button.
  • Page 23: Setting The Ip Address Using The Arp/Ping Method

    Setting the IP Address Using the ARP/Ping Method Complete the following steps to configure the camera to use a specific IP address: 1. Locate and copy down the MAC Address (MAC) listed on the Serial Number Tag for reference. 2. Open a Command Prompt window and enter the following commands: a.
  • Page 24: Cleaning

    Cleaning Dome Bubble If the video image becomes blurry or smudged in areas, it may be because the dome bubble requires cleaning. To clean the dome bubble: Use hand soap or a non-abrasive detergent to wash off dirt or finger prints Use a microfiber cloth or non-abrasive fabric to dry the dome bubble.
  • Page 25: Specifications

    Specifications Camera 12W-H3-4MH-DC1 – 4 x 3MP 2.8-8 mm, F1.3, P-iris Lens 9W-H3-3MH-DC1 – 3 x 3MP 2.8-8 mm, F1.3, P-iris Audio Input/Output Line level input and output Onboard Storage SD/SDHC/SDXC slot – minimum class 4; class 6 or better recommended Network...
  • Page 26 Operating -10°C to 50°C (14°F to 122°F) Temperature Storage -10 °C to +70 °C (14 °F to 158 °F) Temperature Humidity 0-95% non-condensing Certifications Certifications ROHS WEEE UL 60950-1 Safety CSA 60950-1 IEC/EN 60950-1 FCC Part 15 Subpart B Class B IC ICES-003 Class B Electromagnetic EN 55022 Class B...
  • Page 27: Limited Warranty & Technical Support

    Limited Warranty & Technical Support Avigilon warrants to the original consumer purchaser, that this product will be free of defects in material and workmanship for a period of 3 years from date of purchase. The manufacturer’s liability hereunder is limited to replacement of the product, repair of the product or replacement of the product with repaired product at the discretion of the manufacturer.

This manual is also suitable for:

9w-h3-3mh-dc1

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