Avigilon 12W-H3-4MH-DO1-B Installation Manual

Avigilon 12W-H3-4MH-DO1-B Installation Manual

Hd multisensor dome camera
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Installation Guide
Avigilon™ HD Multisensor Dome Camera Models:
12W-H3-4MH-DO1, 12W-H3-4MH-DO1-B, 9W-H3-3MH-DO1, and
9W-H3-3MH-DO1-B

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Summary of Contents for Avigilon 12W-H3-4MH-DO1-B

  • Page 1 Installation Guide Avigilon™ HD Multisensor Dome Camera Models: 12W-H3-4MH-DO1, 12W-H3-4MH-DO1-B, 9W-H3-3MH-DO1, and 9W-H3-3MH-DO1-B...
  • Page 2 Power over Ethernet (PoE) IEEE802.3at Type 2 compliant Power Sourcing Equipment (PSE) rated 50-57 VDC, 25.5 W min. Any external power supply connected to this product may only be connected to another Avigilon product of the same model series. External power connections must be properly insulated.
  • Page 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Changes or modifications made to this equipment not expressly approved by Avigilon Corporation or parties authorized by Avigilon Corporation could void the user’s authority to operate this equipment.
  • Page 4 ® in proximity to each trademark in this document is not a disclaimer of ownership of the related trademark. Avigilon Corporation protects its innovations with patents issued in the United States of America and other jurisdictions worldwide: http://www.avigilon.com/patents. Unless stated explicitly and in writing, no license is granted with respect to any copyright, industrial design, trademark, patent or other intellectual property rights of Avigilon Corporation or its licensors.
  • Page 5: Table Of Contents

    Table of Contents Overview Base View Camera View Installation Camera Package Contents Precautions for Installing Near Salt Water Installation Steps Preparing the Camera for Installation (Optional) Configuring SD Card Storage Mounting the Base Connecting Cables Installing the Camera Module Assigning an IP Address Accessing the Live Video Stream Aiming the Dome Camera Installing the Dome Cover...
  • Page 6: Overview

    Overview Base View 1. Mounting holes Mounting points for the camera. 2. I/O connector block Provides connections to external input/output devices. 3. Cable retaining eyelet Small tab to hold wrapped cables in place. 4. Cable entry hole An entry hole for the cables required for camera operation. 5.
  • Page 7: Camera View

    7. Ethernet port Accepts an Ethernet connection to a network. Server communication and image data transmission occurs over this connection. Also receives power when it is connected to a network that provides Power over Ethernet. 8. Lanyard Connects to the anchor on the main camera module to help prevent the camera from falling after installation.
  • Page 8 Provides information about camera operation. For more information, see LED Indicators on page 13. 5. SD card slot Accepts an SD card for onboard storage. Camera View...
  • Page 9: Installation

    Follow these precautions to avoid camera issues when installing in a salt heavy environment: Use mounting accessories offered by Avigilon. All Avigilon accessories are tested to work with Avigilon cameras in the rated environments.
  • Page 10: Preparing The Camera For Installation

    The SD card can only be inserted in one direction. 2. Access the camera’s web interface to enable the onboard storage feature. For more information, see the Avigilon High Definition H.264 Camera Web Interface User Guide. Preparing the Camera for Installation...
  • Page 11: Mounting The Base

    Mounting the Base 1. Use the drill template to drill four mounting holes in the ceiling or wall. Note the direction of the camera heads on the template. 2. If installing outdoors on a vertical surface, the side cable entry hole and conduit connector must face downwards.
  • Page 12: Installing The Camera Module

    Tip: When installing in cold environments, use PoE Plus Class 4 or external power to defrost or defog the dome bubble more quickly. 5. If you are using the bottom cable entry hole, cover the opening with silicone sealant after the cable connections have been made.
  • Page 13: Assigning An Ip Address

    The IP address settings can be changed using one of the following methods: Camera's web browser interface: http://<camera IP address>/ Network video management software application (for example, Avigilon Control Center (ACC)™ software). ARP/Ping method. For more information, see Setting the IP Address Using the ARP/Ping Method on page 15.
  • Page 14: Installing The Dome Cover

    Additional information about setting up and using the device is available in the following guides: Avigilon Control Center Client User Guide Avigilon High Definition H.264 Web Interface User Guide Avigilon Camera Configuration Tool User Guide The manuals are available on the Avigilon website: http://www.avigilon.com/support-and-downloads...
  • Page 15: Cable Connections

    Cable Connections Connecting External Power NOTE: Do not perform this procedure if Power over Ethernet (POE) is used. If PoE is not available, the device needs to be powered through the removable power connector block. Refer to the diagrams in this guide for the location of the power connector block. The device can be powered from 24 V DC or 24 V AC.
  • Page 16: Connecting To Microphone And Speakers

    Figure 1: Example application. 1. Ground 2. Input — To activate, connect the Input to the Ground pin. To deactivate, leave disconnected or apply between 3-15 V. 3. Output — When active, Output is internally connected with the Ground pin. Circuit is open when inactive. Maximum load is 25 VDC, 120 mA.
  • Page 17 1. Audio IN 2. Audio OUT 3. GND 4. GND Connecting to Microphone and Speakers...
  • Page 18: Led Indicators

    LED Indicators Once connected to the network, the Connection Status LED will display the progress in connecting to the Network Video Management software. The following table describes what the LEDs indicate: Connection Status Connection State Description One short flash every Obtaining IP Address Attempting to obtain an IP address.
  • Page 19: Resetting To Factory Default Settings

    Resetting to Factory Default Settings If the camera no longer functions as expected or if you are unable to focus the camera heads, you can choose to reset the camera to its factory default settings. Use the firmware revert button to reset the camera. The firmware revert button is shown in the following diagram: NOTE: Be careful not to scratch the dome bubble.
  • Page 20: Setting The Ip Address Using The Arp/Ping Method

    Setting the IP Address Using the ARP/Ping Method Complete the following steps to configure the camera to use a specific IP address: 1. Locate and copy down the MAC Address (MAC) listed on the Serial Number Tag for reference. 2. Open a Command Prompt window and enter the following commands: a.
  • Page 21: Cleaning

    Cleaning Dome Bubble If the video image becomes blurry or smudged in areas, it may be because the dome bubble requires cleaning. To clean the dome bubble: Use hand soap or a non-abrasive detergent to wash off dirt or fingerprints. Use a microfiber cloth or non-abrasive fabric to dry the dome bubble.
  • Page 22: Specifications

    Specifications Camera 12W-H3-4MH-DO1 and 12W-H3-4MH-DO1-B – 4 x 3MP 2.8-8 mm, F1.3, P-iris Lens 9W-H3-3MH-DO1 and 9W-H3-3MH-DO1-B – 3 x 3MP 2.8-8 mm, F1.3, P-iris Audio Input/Output Line level input and output Onboard Storage SD/SDHC/SDXC slot – minimum class 4; class 6 or better recommended...
  • Page 23 Power Connector 2-pin terminal block RTC Backup Battery 3V Manganese Lithium Environmental -40 °C to +50 °C (-40 °F to 122 °F) with external power or IEEE 802.3at Type 2 PoE Plus Operating Temperature -20 °C to +50 °C (-4 °F to 122 °F) with IEEE 802.3af Class 3 PoE power Storage -10 °C to +70 °C (14 °F to 158 °F) Temperature...
  • Page 24: Limited Warranty And Technical Support

    Limited Warranty and Technical Support Avigilon warrants to the original consumer purchaser that this product will be free of defects in material and workmanship for a period of 3 years from date of purchase. The manufacturer’s liability hereunder is limited to replacement of the product, repair of the product or replacement of the product with repaired product at the discretion of the manufacturer.

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