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Summary of Contents for Avigilon H4A Series
- Page 1 Installation Guide Avigilon H4A Multisensor Dome Camera Models: 9C-H4A-3MH-180 9C-H4A-3MH-270 12C-H4A-4MH-360 15C-H4A-3MH-180 15C-H4A-3MH-270 20C-H4A-4MH-360 24C-H4A-3MH-180 24C-H4A-3MH-270 32C-H4A-4MH-360...
- Page 2 IEEE802.3at Type 2 compliant Power Sourcing Equipment (PSE) rated 50-57 V DC, 25.5 W minimum. Any external power supply connected to this product may only be connected to another Avigilon product of the same model series. External power connections must be properly insulated.
- Page 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Changes or modifications made to this equipment not expressly approved by Avigilon Corporation or parties authorized by Avigilon Corporation could void the user’s authority to operate this equipment.
- Page 4 The absence of the symbols ™ and ® in proximity to each trademark in this document or at all is not a disclaimer of ownership of the related trademark. Avigilon Corporation protects its innovations with patents issued in the United States of America and other jurisdictions worldwide (see avigilon.com/patents).
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Page 5: Table Of Contents
Table of Contents Overview Camera Module Camera Back View Camera Top View Surface Mount Adapter Pendant Mount Adapter In-Ceiling Mount Adapter Outdoor Dome Cover In-Ceiling Dome Cover Pendant Wall Mount Pendant NPT Mount Pendant Mount Installation Camera Package Contents Installation Steps (Optional) Installing the Pendant Wall Mount (Optional) Installing the NPT Mount Adapter Installing the Pendant Mounting Adapter... - Page 6 Aiming the H4 Multisensor Camera (Optional) Installing the IR Illuminator Ring Installing the Surface Mount Dome Cover In-Ceiling Mount Installation Camera Package Contents Installation Steps Preparing the Camera for In-Ceiling Installation (Optional) Cutting the Mounting Hole for the In-Ceiling Mount Adapter (Optional) Attaching the Conduit Cable Entry Cover for Plenum Installations Installing the In-Ceiling Mounting Adapter Connecting Cables...
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Page 7: Overview
Overview Camera Module Camera Back View 1. 1. Lanyard anchor The safety lanyard attaches to the anchor to prevent the camera from falling during installation. 2. Camera mounting screws Captive screws to fix the camera to the mounting adapter. 3. IR ring cable connector Accepts IR cable connection to power and control the IR illuminator ring. -
Page 8: Camera Top View
Provides a locking mechanism for the image tilt adjustment. 7. microSD card slot Accepts a microSD card for onboard storage. 8. Micro USB port Accepts a micro USB to USB adapter. Only required when using the Avigilon USB Wi-Fi Adapter. Camera Top View... -
Page 9: Surface Mount Adapter
Surface Mount Adapter 1. Cable entry hole (rear) An entry hole for the cables required for camera operation. 2. Cable entry hole (side) An entry hole for the cables required for camera operation. 3. Lanyard to dome cover Connects to the lanyard anchor on the dome cover. 4. -
Page 10: Pendant Mount Adapter
Pendant Mount Adapter 1. Orange ribs Two orange-colored ribs that are used to align with the lanyard clip on the dome cover. 2. Lanyard to dome cover Connects to the lanyard anchor on the dome cover. 3. Cable entry hole An entry hole for the cables required for camera operation. -
Page 11: In-Ceiling Mount Adapter
In-Ceiling Mount Adapter 1. Lanyard to camera Connects to the lanyard anchor on the camera base. 2. Clamps Spring loaded locking mechanisms that secure the camera to the mounting surface. 3. Cable entry hole and conduit cable entry cover An entry hole for the cables required for camera operation. 4. -
Page 12: Outdoor Dome Cover
Outdoor Dome Cover 1. Tamper resistant screws Star-shaped captive screws to fix the dome cover to the base. NOTE: There are 6 captive screws on the dome cover. Only 4 screws are shown in the figure above. In-Ceiling Dome Cover 1. -
Page 13: Pendant Wall Mount
Pendant Wall Mount 1. Pendant wall mount Camera mount for walls and other mounting surfaces. 2. Lanyard Connects to the lanyard anchor on the mounting adapter. 3. Tamper resistant screws Star-shaped captive screws to fix the mounting adapter to the pendant wall mount. NOTE: There are 3 captive screws on the pendant mount. -
Page 14: Pendant Npt Mount
Pendant NPT Mount 1. NPT pipe NPT pipe used for a pendant mount with the NPT adapter (IRPTZ-MNT-NPTA1). NOTE: The NPT pipe is not an included accessory supplied by Avigilon and should be sourced separately. 2. Lock nut Locking nut for securing the pendant NPT mount on the NPT pipe. -
Page 15: Pendant Mount Installation
(for pendant mount cameras), and an optional IR Ring package. Ensure the camera package contains the following: Avigilon H4 Multisensor Camera module. A 3- or 4-sensor camera module with 3 MP, 5 MP, or 4K (8 MP) resolution per sensor. - Page 16 CAUTION — The dome camera must be mounted as instructed below or problems with moisture may arise and will not be covered by the dome camera warranty. 1. Determine where the cable will enter the pendant wall mount. If the cable will be pulled from inside the mounting surface, use the cable entry hole at the rear of the pendant wall mount.
- Page 17 6. Connect the safety lanyard from the mount to the anchor on the pendant adapter. 7. Pull the cables through the pendant wall mount. (Optional) Installing the Pendant Wall Mount...
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Page 18: (Optional) Installing The Npt Mount Adapter
(Optional) Installing the NPT Mount Adapter CAUTION — The dome camera must be mounted as instructed below or problems with moisture may arise and will not be covered by the dome camera warranty. If you are installing the H4 Multisensor camera with an NPT adapter (IRPTZ-MNT-NPTA1), the dome camera must be mounted on a 1-1/2”... - Page 19 2. Loosely thread the lock nut onto the NPT adapter, then secure the NPT adapter into the wall or ceiling mounting bracket. 3. Connect the safety lanyard from the mount to the anchor on the pendant adapter. 4. Pull the cables through the mounting bracket and adapter. (Optional) Installing the NPT Mount Adapter...
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Page 20: Installing The Pendant Mounting Adapter
Installing the Pendant Mounting Adapter Use the following procedure to mount the pendant adapter (H4AMH-AD-PEND1) into a pendant wall mount (IRPTZ-MNT-WALL1) or NPT mount (IRPTZ-MNT-NPTA1). 1. Connect the pendant adapter to the mount. In one smooth motion, raise the adapter into the mount (a) and then turn clockwise to lock the adapter in place (b). -
Page 21: Connecting Cables
Connecting Cables Refer to the diagrams in the Overview section for the location of the different connectors. To connect the cables required for proper operation, complete the following: 1. Feed the network cable through the gland cap and cable gland. Crimp the RJ-45 cable connector (supplied) to the end of your network cable. - Page 22 a. If external input or output devices are part of the installation (for example: door contacts, relays, etc.), wire those devices to the pigtail connector. b. If an external microphone or speaker is required, connect the devices to the pigtail connector. c.
- Page 23 3. Connect the safety lanyard from the mounting adapter to the lanyard anchor on the camera base. 4. Tighten the cable glands around the cables. 5. Remove the connector covers from the external power/audio/digital I/O connector and the optional IR illuminator connector.
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Page 24: (Optional) Configuring Microsd Card Storage
CAUTION — Do not force the microSD card into the camera or you may damage the card and the camera. 2. Access the camera’s web interface to enable the onboard storage feature. For more information, see the Avigilon High Definition H.264 Camera Web Interface User Guide. (Optional) Configuring microSD Card Storage... -
Page 25: (Optional) Using The Usb Wi-Fi Adapter
For more information about configuring the camera from the mobile web interface see Avigilon USB Wi-Fi Adapter System User Guide. NOTE: The camera will reserve the 10.11.22.32/28 subnet for internal use while the USB Wi-Fi Adapter is plugged in. -
Page 26: Accessing The Live Video Stream
Accessing the Live Video Stream Live video stream can be viewed using one of the following methods: The mobile web interface using the USB Wifi Adapter. For more information, see (Optional) Using the USB Wi-Fi Adapter on page 54. Web browser interface: http://< camera IP address>/. Network Video Management software application (for example, the AvigilonControl Center software). -
Page 27: Aiming The H4 Multisensor Camera
Aiming the H4 Multisensor Camera Reference the camera's live stream as you aim the camera. 1. To aim the camera, adjust each of the available camera heads as required: a. Unlock the rail release tab to move the camera head from side to side. Lock the rail release tab when the camera head is in the desired position. - Page 28 After the camera has been mounted into the mounting adapter, install the IR illuminator ring with the H4 Multisensor camera base: 1. Mount the IR illuminator ring into the dome cover (H4AMH-DO-COVR1 or H4AMH-DO-COVR1-SMOKE): a. Insert the IR ring into the dome cover so that the orange arrow on the IR ring aligns with the orange tab on the dome cover.
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Page 29: Installing The Pendant Mount Dome Cover
3. Push the IR ring cable onto IR connector on the camera base and turn the connector clockwise to secure the connection. Installing the Pendant Mount Dome Cover NOTE: Be careful not to scratch or touch the dome bubble. The resulting marks or fingerprints may affect the overall image quality. - Page 30 1. (Recommended) Attach a safety lanyard from the pendant mount adapter to the lanyard anchor on the dome cover to prevent the dome cover from falling. 2. Align the notches on the dome cover with the release tab on the pendant mount adapter. The dome cover should be flush against the pendant mount adapter.
- Page 31 3. Tighten the setscrews to secure the dome cover in place. Installing the Pendant Mount Dome Cover...
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Page 32: Surface Mount Installation
(for pendant mount cameras), and an optional IR Ring package. Ensure the camera package contains the following: Avigilon H4 Multisensor Camera module. A 3- or 4-sensor camera module with 3 MP, 5 MP, or 4K (8 MP) resolution per sensor. - Page 33 NOTE: When installing the H4 Multisensor surface mount camera outdoors, ensure the conduit and its fitting are designed for outdoor use and have a suitable IP rating. Always apply silicone sealant to seal the cable entry hole and prevent excessive moisture from entering the camera. 2.
- Page 34 d. Use a screwdriver to secure the mounting adapter to the mounting surface with the 4 mounting screws. e. Secure the conduit to the surface mount adapter with the lock nut. NOTE: If installing outdoors, apply silicone sealant around the edge of the surface mount adapter that is connected to the mounting surface.
- Page 35 d. Use a screwdriver to secure the mounting adapter to the mounting surface with the 4 mounting screws. e. Secure the conduit to the surface mount adapter with the conduit clamp. NOTE: If installing outdoors, apply silicone sealant around the edge of the surface mount adapter that is connected to the mounting surface.
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Page 36: Connecting Cables
Connecting Cables Refer to the diagrams in the Overview section for the location of the different connectors. To connect the cables required for proper operation, complete the following: 1. Feed the network cable through the gland cap and cable gland. Crimp the RJ-45 cable connector (supplied) to the end of your network cable. - Page 37 a. If external input or output devices are part of the installation (for example: door contacts, relays, etc.), wire those devices to the pigtail connector. b. If an external microphone or speaker is required, connect the devices to the pigtail connector. c.
- Page 38 3. Connect the safety lanyard from the mounting adapter to the lanyard anchor on the camera base. 4. Tighten the cable glands around the cables. 5. Remove the connector covers from the external power/audio/digital I/O connector and the optional IR illuminator connector.
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Page 39: (Optional) Configuring Microsd Card Storage
CAUTION — Do not force the microSD card into the camera or you may damage the card and the camera. 2. Access the camera’s web interface to enable the onboard storage feature. For more information, see the Avigilon High Definition H.264 Camera Web Interface User Guide. (Optional) Configuring microSD Card Storage... -
Page 40: (Optional) Using The Usb Wi-Fi Adapter
For more information about configuring the camera from the mobile web interface see Avigilon USB Wi-Fi Adapter System User Guide. NOTE: The camera will reserve the 10.11.22.32/28 subnet for internal use while the USB Wi-Fi Adapter is plugged in. -
Page 41: Accessing The Live Video Stream
Accessing the Live Video Stream Live video stream can be viewed using one of the following methods: The mobile web interface using the USB Wifi Adapter. For more information, see (Optional) Using the USB Wi-Fi Adapter on page 54. Web browser interface: http://< camera IP address>/. Network Video Management software application (for example, the AvigilonControl Center software). -
Page 42: Aiming The H4 Multisensor Camera
Aiming the H4 Multisensor Camera Reference the camera's live stream as you aim the camera. 1. To aim the camera, adjust each of the available camera heads as required: a. Unlock the rail release tab to move the camera head from side to side. Lock the rail release tab when the camera head is in the desired position. - Page 43 After the camera has been mounted into the mounting adapter, install the IR illuminator ring with the H4 Multisensor camera base: 1. Mount the IR illuminator ring into the dome cover (H4AMH-DO-COVR1 or H4AMH-DO-COVR1-SMOKE): a. Insert the IR ring into the dome cover so that the orange arrow on the IR ring aligns with the orange tab on the dome cover.
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Page 44: Installing The Surface Mount Dome Cover
3. Push the IR ring cable onto IR connector on the camera base and turn the connector clockwise to secure the connection. Installing the Surface Mount Dome Cover NOTE: Be careful not to scratch or touch the dome bubble. The resulting marks or fingerprints may affect the overall image quality. - Page 45 2. Align the notches on the dome cover with the release tab on the surface mount adapter. The dome cover should be flush against the surface mount adapter. 3. Tighten the setscrews to secure the dome cover in place. Installing the Surface Mount Dome Cover...
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Page 46: In-Ceiling Mount Installation
(for pendant mount cameras), and an optional IR Ring package. Ensure the camera package contains the following: Avigilon H4 Multisensor Camera module. A 3- or 4-sensor camera module with 3 MP, 5 MP, or 4K (8 MP) resolution per sensor. -
Page 47: (Optional) Cutting The Mounting Hole For The In-Ceiling Mount Adapter
1. If you are planning to use onboard storage, insert a microSD card into the SD card slot on the H4 Multisensor camera. For more information, see (Optional) Configuring microSD Card Storage on page 53. 2. Use a screwdriver to push each of the clamps into their top positions and ensure their springs are fully compressed. -
Page 48: (Optional) Attaching The Conduit Cable Entry Cover For Plenum Installations
1. Use the mounting template to cut a hole in the mounting surface. 2. Remove the mounting template and pull the required cables through the mounting hole. If you are using a conduit pipe to route the cables, see (Optional) Attaching the Conduit Cable Entry Cover for Plenum Installations below. -
Page 49: Installing The In-Ceiling Mounting Adapter
3. Pull the required cables through the conduit and cable entry cover, then through the cable entry hole in the in-ceiling adapter (a). Fasten the cable entry cover over the cable entry hole in the in-ceiling adapter using the provided setscrews (b). Installing the In-Ceiling Mounting Adapter Use the following procedure to mount the in-ceiling adapter into a plenum space or the metal ceiling panel (H4AMH-DC-CPNL1). - Page 50 1. After routing the cables through the in-ceiling adapter, push the adapter into the hole in the mounting surface. 2. Use a screwdriver to lower each of the clamps from their top positions and secure the adapter to the mounting surface. In one smooth motion, move each clamp clockwise (a), and then down to its secure position (b).
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Page 51: Connecting Cables
Connecting Cables Refer to the diagrams in the Overview section for the location of the different connectors. To connect the cables required for proper operation, complete the following: 1. Crimp the RJ-45 cable connector (supplied) to the end of your network cable. The network cable connection can also be used to supply power to the camera using Power over Ethernet (PoE). - Page 52 3. Connect the safety lanyard from the mounting adapter to the lanyard anchor on the camera base. 4. Tighten the cable glands around the cables. 5. Remove the connector covers from the external power/audio/digital I/O connector and the optional IR illuminator connector.
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Page 53: (Optional) Configuring Microsd Card Storage
CAUTION — Do not force the microSD card into the camera or you may damage the card and the camera. 2. Access the camera’s web interface to enable the onboard storage feature. For more information, see the Avigilon High Definition H.264 Camera Web Interface User Guide. (Optional) Configuring microSD Card Storage... -
Page 54: (Optional) Using The Usb Wi-Fi Adapter
For more information about configuring the camera from the mobile web interface see Avigilon USB Wi-Fi Adapter System User Guide. NOTE: The camera will reserve the 10.11.22.32/28 subnet for internal use while the USB Wi-Fi Adapter is plugged in. -
Page 55: Accessing The Live Video Stream
Accessing the Live Video Stream Live video stream can be viewed using one of the following methods: The mobile web interface using the USB Wifi Adapter. For more information, see (Optional) Using the USB Wi-Fi Adapter on the previous page. Web browser interface: http://< camera IP address>/. Network Video Management software application (for example, the AvigilonControl Center software). -
Page 56: Aiming The H4 Multisensor Camera
Aiming the H4 Multisensor Camera Reference the camera's live stream as you aim the camera. 1. To aim the camera, adjust each of the available camera heads as required: a. Unlock the rail release tab to move the camera head from side to side. Lock the rail release tab when the camera head is in the desired position. - Page 57 1. (Recommended) Attach a safety lanyard from the in-ceiling mount adapter to the lanyard anchor on the dome cover to prevent the cover from falling. 2. Align the notches on the dome cover with the release tab on the in-ceiling mount adapter. The dome cover should be flush against the mounting surface.
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Page 58: For More Information
Additional information about setting up and using the device is available in the following guides: Avigilon Control Center Client User Guide Web Interface User Guide — Avigilon High Definition H.264 IP Cameras Avigilon USB Wi-Fi Adapter System User Guide Avigilon Camera Configuration Tool User Guide Designing a Site with Avigilon Video Analytics These guides are available on the Avigilon website: avigilon.com/support-and-downloads. -
Page 59: Cable Connections
Cable Connections Connecting to Power, Audio, and External Devices If PoE is not available, the camera may be powered through the auxiliary power cable using either 12 V DC or 24 V AC. The power consumption information is listed in the product specifications. To power the camera, connect the two power wires to the brown and blue auxiliary power wires. -
Page 60: Wiring Audio, I/O, And Aux Power
Wiring Audio, I/O, and AUX Power The connections for the I/O, audio, and power wires is shown in the following diagram: 1. Brown — AUX1 Auxiliary Power wire, accepts either polarity 2. Blue — AUX2 Auxiliary Power wire, accepts either polarity 3. -
Page 61: Focusing The H4 Multisensor Camera
NOTE: Ensure you adjust the focus for each of the camera heads included with your H4 Multisensor camera. In the camera web browser interface or the Avigilon Control Center software, use the camera’s Image and Display settings to focus the camera. -
Page 62: Connection Status Led Indicator
Connected to the Network Video Management software or an ACC Server. The default connected setting can be changed to Off using the camera's web user interface. For more information see the Web Interface User Guide — Avigilon High Definition H.264 IP Cameras. Connection Status LED Indicator... -
Page 63: Resetting To Factory Default Settings
Resetting to Factory Default Settings If the device no longer functions as expected, you can choose to reset the device to its factory default settings. Use the firmware revert button to reset the device. The firmware revert button is shown in the following diagram: NOTE: Be careful not to scratch the dome bubble. -
Page 64: Setting The Ip Address Using The Arp/Ping Method
For more information, see the Web Interface User Guide — Avigilon High Definition H.264 IP Cameras. 1. Locate and make note of the MAC Address (MAC) listed on the Serial Number Tag for reference. -
Page 65: Cleaning
Cleaning Dome Bubble If the video image becomes blurry or smudged in areas, it may be because the dome bubble requires cleaning. To clean the dome bubble: Use hand soap or a non-abrasive detergent to wash off dirt or fingerprints. Use a microfiber cloth or non-abrasive fabric to dry the dome bubble. -
Page 66: Limited Warranty And Technical Support
Limited Warranty and Technical Support Avigilon warranty terms for this product are provided at avigilon.com/warranty. Warranty service and technical support can be obtained by contacting Avigilon Technical Support: avigilon.com/contact-us/. Limited Warranty and Technical Support...
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