CONTENT Original instructions QUARTZ ONE TOUCH CONTENT ....................................2 SYMBOL DESCRIPTION ..............................4 Hazard intensity levels .................................. 4 GENERAL ....................................5 Introduction ....................................5 General instructions ..................................5 Warnings ......................................5 Precautions ...................................... 6 Intended use ....................................6 TECHNICAL SPECIFICATIONS ..........................7 Data sheet......................................7 OVERVIEW OF COMPONENTS ..........................8 Front view ......................................
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CONTENT QUARTZ ONE TOUCH Cleaning the group gasket and capsule holder ........................21 Reassembling the group gasket ..............................21 Cleaning the coffee spout ................................22 Emptying the capsule drawer ..............................22 Milk system cleaning ..................................23 Initial and timed flushing ................................23 Standard cleaning ..................................
SYMBOL DESCRIPTION QUARTZ ONE TOUCH Hazard intensity levels There are three different levels of hazard intensity, identified by the signal words DANGER, WARNING and IMPORTANT. The level of hazard is determined by the following definitions. Additionally, Note indicates useful information that all users should be aware of. Observe these statements to ensure user safety and prevent injury and/or material damage.
GENERAL QUARTZ ONE TOUCH Introduction Thank you for choosing the QUARTZ ONE TOUCH coffee and cappuccino machine. We hope you enjoy it ! Read this user manual carefully before starting Do not discard this manual, it will be useful for to use the machine.
GENERAL QUARTZ ONE TOUCH In case of emergency, (e.g., the machine catches other heavy items on top of the box. fire or becomes unusually hot or noisy), If the machine is likely to be exposed to disconnect the power immediately and turn off temperatures below 0ºC during handling and the water supply.
TECHNICAL SPECIFICATIONS QUARTZ ONE TOUCH Data sheet FACTS QUARTZ ONE TOUCH Continuous Brewing Short Espresso Drink selection options Long Espresso / Cafe Crema Cappuccino / Long Espresso Coffee with Milk / Black Coffee Brewing mechanism Capsule User interface Capacitive touchpad with display...
OVERVIEW OF COMPONENTS QUARTZ ONE TOUCH Front view Internal water tank Water filter (optional) Steam tap Hot water tap Milk system cleaning inlet connector Hot water outlet Height adjustable outlet Steam pipe Milk inlet tube Drip tray level float Used capsule drawer with window Coffee outlet Milk outlet Tank lid...
TRANSPORT QUARTZ ONE TOUCH Packaging The machine is shipped in a custom-designed carton which utilizes model-specific polystyrene cushions to protect it from damage. The machine’s carton features standardized handling symbols to explain proper shipping and storage methods. The machine must remain in a horizontal position during the transport. Do not store or handle the machine except on its feet.
INSTALLATION AND START-UP QUARTZ ONE TOUCH Electrical connection DANGER! If the power cable or plug is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified person to avoid SERIOUS INJURY OR DEATH! Verify that the electrical specifications on the nameplate are compatible with the operating conditions of the area where you will install the machine.
INSTALLATION AND START-UP QUARTZ ONE TOUCH Drip tray drainage The drip tray can be connected to a plumbing drain, allowing the tray to be emptied much less frequently (a domestic drain connection is required for this). To use this feature, follow the connection procedure explained below.
C until the boiler reaches operating temperature (C). PREHEATING When all the drink buttons are lit continuously (none flashing) the machine is ready for use. The display will show the water temperature, time, (D) and EXPOBAR QUARTZ ONE TOUCH (E). 07:53 EXPOBAR ENJOY YOUR DRINK...
OPERATION QUARTZ ONE TOUCH How to dispense a drink Lift the capsule group lever(A) and place a cup Insert a capsule in the capsule group as shown centred under the outlet(B). above and push the lever into the locked position. Adjust the height of the espresso outlet if Select the desired drink from the keypad.
OPERATION QUARTZ ONE TOUCH How to dispense a cappuccino Attach the tube to the connector and place it Insert a capsule in the capsule group as shown in cold milk. above and push the lever into the locked position. Adjust the height of the espresso outlet if Select the Cappuccino button.
OPERATION QUARTZ ONE TOUCH Steaming and frothing milk WARNING! Never put hands and fingers under the steam nozzle when operating the steam OPEN CLOSE wand to avoid scalding or serious burns. Steaming Frothing To use the steam wand correctly, proceed as follows: Point the steam wand toward the drip tray.
OPERATION QUARTZ ONE TOUCH Filling the water tank For machines using the water tank without mains connection, if the water level reaches the minimum mark while trying to dispense a drink, the brewing cycle will stop, the Alarm will flash, and FILL WATER TANK will show on the display.
CLEANING AND CARE QUARTZ ONE TOUCH Coffee machine cleaning Important: For best efficiency, quality and performance of the machine, always follow the cleaning and care instructions provided in this manual. Always turn off the main power switch when cleaning the exterior of the machine. All external surfaces should be cleaned with a damp lint-free cloth that will not scratch the machine.
CLEANING AND CARE QUARTZ ONE TOUCH Rinsing the capsule group Raise the capsule lever so the last used capsule Lower the capsule lever into the locked falls into the capsule drawer and the group is position. Run Continuous brewing for 30 empty.
CLEANING AND CARE QUARTZ ONE TOUCH Cleaning the capsule group Cleaning with powder Open the lever so the last used capsule falls Push down the lever into locked position. into the capsule drawer and the group becomes Start the continuous brewing and stop after 20 empty.
CLEANING AND CARE QUARTZ ONE TOUCH Disassembling the group gasket Turn the machine off at the Push the metal tension ring After the tension ring releases, main power switch and then back (shown in blue), using pull the gasket forward from open up the capsule group.
CLEANING AND CARE QUARTZ ONE TOUCH Cleaning the coffee spout Pull the adjustable drink spout Press the buttons on the back of Remove the cover panel. It can be washed if needed. down to its lowest position. the spout cover panel (A), then The drink spout will now be pull down to release it.
CLEANING AND CARE QUARTZ ONE TOUCH Milk system cleaning To ensure your coffee always tastes great and your machine always functions properly, it is important to take good care of the milk system. These cleaning processes must be done daily for all parts of the machine that come in contact with milk. Initial flushing.
CLEANING AND CARE QUARTZ ONE TOUCH Semi-automatic milk system cleaning If you have activated the semi-automatic milk cleaning program, then after making the specified number of (default is 50, see page 35 for programming instructions) cappuccinos or coffees with milk, the Alarm button will flash and the display will show DO CLEANING? Alternatively, press and hold the Alarm button for 8 seconds to begin the milk system cleaning anytime.
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CLEANING AND CARE QUARTZ ONE TOUCH DISCONNECT WATER & PRESS BUTTON FLUSHING Note: Empty and The Alarm button will flash remove. and the display will show FLUSHING (G). The machine When the machine has stopped flushing, the display will show will automatically flush the milk DISCONNECT WATER &...
CLEANING AND CARE QUARTZ ONE TOUCH Additional handling of the machine Only place dry cups on the cup shelf. Important: Do not place wet cups on the cup shelf, allowing water to drip into the machine can cause machine damage or failure. Always raise and lower the capsule lever slowly.
USER PROGRAMMING QUARTZ ONE TOUCH Touch pad From the touch pad you can perform the following functions: Volume control for four different espresso drinks. Automatic filling and level control of the boiler. Automatic filling and level control of the water tank (for machines with external water supply). Automatic switching off of the heating element when water level is low.
Display functions Via the machine’s display you can read or control the following functions: EXPOBAR Adjust automatic daily on/off timer (stand-by). QUARTZ ONE TOUCH Adjust clock settings (current time and date). View the number of coffees dispensed. Greeting message View boiler temperature.
USER PROGRAMMING QUARTZ ONE TOUCH Programming the drink dosages Follow the steps below to change the dosage for each of the machine’s programmed drink buttons: Important: Always use a new capsule when programming each new dose, a used or missing capsule during programming will affect the strength and flavor of subsequent drinks because dosage is based on volume.
USER PROGRAMMING QUARTZ ONE TOUCH Machine automatic ON/OFF Follow the steps below to adjust when the machine automatically turns ON and OFF everyday: 1. Within the User Menu (see Fig. 01), press to scroll through the DOSE PROGRAMMING menu’s functions until the currently programmed ON - OFF times are shown IN 30 SEC.
USER PROGRAMMING QUARTZ ONE TOUCH Coffee and milk dispensing order There are 3 milk and coffee dispensing order options for cappuccinos: DOSE PROGRAMMING Dispense coffee first, then add milk. IN 30 SEC. Dispense milk first, then add coffee. Fig. 01 Dispense coffee and milk simultaneously.
USER PROGRAMMING QUARTZ ONE TOUCH Cappuccino milk steam timing Follow the steps below to set the ratio of foam/hot milk for cappuccinos: 1. Within the User Menu (see Fig. 01), press to scroll through the DOSE PROGRAMMING menu’s functions until PUMP & STEAM TIMES X,X S is shown (see Fig. 02), IN 30 SEC.
USER PROGRAMMING QUARTZ ONE TOUCH Cafe Crema Follow the steps below to set your preferred amount of crema for espressos: 1. Within the User Menu (see Fig. 01), press to scroll through the DOSE PROGRAMMING menu’s functions until CAFE CREMA NO or XX % is shown (see Fig. 02), IN 30 SEC.
USER PROGRAMMING QUARTZ ONE TOUCH Prebrewing time Follow the steps below to set the preferred amount of prebrewing dosing for stronger flavor extraction: 1. Within the User Menu (see Fig. 01), press to scroll through the DOSE PROGRAMMING menu’s functions until PREBREWING ON is shown (see Fig. 02), then press IN 30 SEC.
USER PROGRAMMING QUARTZ ONE TOUCH Cleaning interval Follow the steps below to set the preferred cleaning interval (number of coffees dispensed between reminders to perform the semi-automatic milk system cleaning): 1. Within the User Menu (see Fig. 01), press to scroll through the menu’s DOSE PROGRAMMING functions until CLEAN INTERVAL XX is shown (see Fig.
USER PROGRAMMING QUARTZ ONE TOUCH Advanced cleaning ON/OFF Follow the steps below to activate or deactivate the machine’s semi-automatic milk cleaning system: (See pages 24 and 25 for an explanation of this feature and what is required by the user.) 1.
USER PROGRAMMING QUARTZ ONE TOUCH Timed flushing Follow the steps below to set the preferred flushing time interval (amount of time between automatic flushes to ensure the milk system stays clean): 1. Within the User Menu (see Fig. 01), press to scroll through the DOSE PROGRAMMING menu’s functions until TIMED FLUSHING NO / X h is shown (see Fig.
USER PROGRAMMING QUARTZ ONE TOUCH Accessing and resetting the partial counter, accessing the total counters Follow the steps below to access and reset the partial drinks counters: 1. Within the User Menu (see Fig. 01), press to scroll through the DOSE PROGRAMMING menu’s functions until PARTIAL COUNTERS is shown (See Fig.
STORAGE AND DISPOSAL QUARTZ ONE TOUCH Storing the machine Before storage be sure to: Perform all weekly and periodic cleaning procedures described in this manual (see pages 18-26). Disconnect and roll up the power cord. Disconnect the machine’s water inlet hose from the domestic water supply (if applicable) and drain the boiler (this should be performed by a qualified person).
TROUBLESHOOTING QUARTZ ONE TOUCH PROBLEM POSSIBLE CAUSE SOLUTION Check that the plug is correctly The machine does not start The plug is not correctly plugged in and that the socket is inserted into the socket. working correctly. Switch the machine OFF and use the 1.) There is air inside the water hot water tap to empty the boiler and system.
ALARMS AND INDICATIONS QUARTZ ONE TOUCH ALARM POSSIBLE CAUSE SOLUTION The machine is not finished Wait until the boiler is full and reaches PREHEATING filling up or heating the boiler. normal operating temperature. 1.) The machine is exceeding the preset boiler fill time Turn OFF and unplug the machine and because a tube is loose and contact technical support for assistance.
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For the warranty to be valid the conditions for maintenance must have been followed according to our instructions, proper precautions have been taken, and warranty claim has been issued without delay. The affected equipment shall not be used while awaiting service if there is any risk that the damage or defect could worsen.
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