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IBM N6270 Hardware And Service Manual

N6200 series system storage
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IBM System Storage
N6200 Series Hardware and Service Guide
Covering the N6210, N6220, N6240, N6250, and N6270 models
GA32-0838-04

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Summary of Contents for IBM N6270

  • Page 1 IBM System Storage N6200 Series Hardware and Service Guide Covering the N6210, N6220, N6240, N6250, and N6270 models GA32-0838-04...
  • Page 2 Order publications through your IBM representative or the IBM branch office serving your locality. © Copyright IBM Corporation 2013.

  • Page 3: Safety Notices And Labels

    The following sections define each type of safety notice and provide examples. The following notices and statements are used in IBM documents. They are listed below in order of increasing severity of potential hazards. Follow the links for more detailed descriptions and examples of the danger, caution, and attention notices in the sections that follow.
  • Page 4 (D004) A general danger notice provides instructions on how to avoid shock hazards when servicing equipment. Unless instructed otherwise, follow the procedures in the following danger notice. IBM System Storage: N6200 Series Hardware and Service Guide...
  • Page 5 Electrical voltage and current from power, telephone, and communication cables are hazardous. To avoid a shock hazard: v Connect power to this unit only with the IBM provided power cord. Do not use the IBM provided power cord for any other product.

  • Page 6: Caution Notices

    Attention: Do not bend a fiber cable to a radius less than 5 cm (2 in.); you can damage the cable. Tie wraps are not recommended for optical cables because they can be easily overtightened, causing damage to the cable. IBM System Storage: N6200 Series Hardware and Service Guide...

  • Page 7: Laser Safety

    Laser safety CAUTION: This product contains a Class 1M laser. Do not view directly with optical instruments. (C028) This equipment contains Class 1 laser products, and complies with FDA radiation Performance Standards, 21 CFR Subchapter J and the international laser safety standard IEC 825-2.

  • Page 8: Rack Safety

    It is the responsibility of the customer to ensure that the outlet is correctly wired and grounded to prevent an electrical shock. (R001 part 1 of 2) viii IBM System Storage: N6200 Series Hardware and Service Guide...
  • Page 9 CAUTION: v Do not install a unit in a rack where the internal rack ambient temperatures will exceed the manufacturer's recommended ambient temperature for all your rack-mounted devices. v Do not install a unit in a rack where the air flow is compromised. Ensure that air flow is not blocked or reduced on any side, front, or back of a unit used for air flow through the unit.
  • Page 10 Pack the rack cabinet in the original packaging material, or equivalent. Also, lower the leveling pads to raise the casters off of the pallet and bolt the rack cabinet to the pallet. (R002) IBM System Storage: N6200 Series Hardware and Service Guide...

  • Page 11: Handling Fiber-Optic Cables

    IBM designs and manufactures equipment to internal and external standards that require certain environments for reliable operation. Because IBM does not test any equipment for compatibility with fire suppression systems, IBM does not make compatibility claims of any kind nor does IBM provide recommendations on fire suppression systems.
  • Page 12 IBM System Storage: N6200 Series Hardware and Service Guide...

  • Page 13: Table Of Contents

    Configuring an N6200 series system ..... . . 21 Configuring the N6200 series system . . 21 xiii © Copyright IBM Corp. 2013...
  • Page 14 Installing the boot device in a system running in 7-Mode . . 68 Replacing a boot device in a system running in Clustered Data ONTAP . . 78 Shutting down a node in a high-availability configuration . . 78 IBM System Storage: N6200 Series Hardware and Service Guide...
  • Page 15 Opening the system . 78 Removing the boot device from the controller . . 79 Installing the boot device in a system running Clustered Data ONTAP . 80 Completing the replacement process . . 87 Replacing the I/O expansion module in an N6200 series system. .
  • Page 16 IBM System Storage: N6200 Series Hardware and Service Guide...

  • Page 17: Figures

    N6200 series system - Front view. N6210 2858-C10 and N6220 2858-C15 . N6240 2858-E11, N6270 2858-E12, N6220 2858-E15, and N6250 2858-E16 . N6210 2858-C20, N6240 2858-C21, N6270 2858-C22, and N6220 2858-C25 . N6240 2858-E21, N6270 2858-E22, N6220 2858-E25, and N6250 2858-E26 .
  • Page 18 IBM System Storage: N6200 Series Hardware and Service Guide...

  • Page 19: Tables

    N6220/N6240 electrical requirements–one controller node, with one 256-GB Flash Cache module or one 512-GB Flash Cache or Flash Cache 2 module, and one I/O expansion module . N6270 electrical requirements–two controller nodes, with one 512-GB or one 1-TB Flash Cache or Flash Cache 2 module per controller node .
  • Page 20 IBM System Storage: N6200 Series Hardware and Service Guide...

  • Page 21: About This Document

    8.x release has the same features and functionality found in the prior Data ONTAP 7.1, 7.2, and 7.3 release families. For the latest version of this document and all IBM System Storage N series documentation, go to the IBM N series support website, which is accessed and navigated as described in “Websites”...

  • Page 22: Supported Features

    This section contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your IBM N series product, and whom to call for service, if it is necessary. xxii...

  • Page 23: Before You Call

    IBM N series support website, which is accessed and navigated as described in “Websites” on page xxii. Note: If you do not see new firmware updates on the IBM N series support website, you are running the latest level of firmware.

  • Page 24: Terminology And Conventions Used In This Document

    This guide uses the following terminology, command conventions, format conventions and keyboard conventions. In this document, the term gateway describes IBM N series storage systems that have been ordered with gateway functionality. Gateways support various types of storage, and they are used with third-party disk storage systems. In this case, disk storage for customer data and the RAID controller functionality is provided by the back-end disk storage system.

  • Page 25: Command Conventions

    Disk Any hard disk drive Disk shelf or shelf Any storage expansion unit containing hard disk drives. The controller module of Fibre Channel disk storage expansion units. The Input/Output module of SAS disk storage expansion units. Loop or Fibre-Channel Arbitrated Loop One or more daisy-chained Fibre Channel storage expansion units connected to an N series storage system.

  • Page 26: Keyboard Conventions

    Your feedback is important in helping us provide the most accurate and high-quality information. If you have comments or suggestions for improving this document, send us your comments by email to starpubs@us.ibm.com. Be sure to include the following information: v Exact publication title...

  • Page 27: Preparing For The Installation

    Preparing for the installation This chapter provides an overview of the entire IBM System Storage N6200 series system installation process, hardware specifications, and the appropriate documentation references for the procedures. Refer to the Installation and Setup Instructions that came with your system for further information about installing your equipment.

  • Page 28: N6210 2858-C10 And N6220 2858-C15

    IOIOI Figure 2. N6210 2858-C10 and N6220 2858-C15 The N6240 2858-E11, N6270 2858-E12, N6220 2858-E15, and N6250 2858-E16 are single-enclosure, non-HA systems with a single controller and one Input/Output expansion module (IOXM). IOIOI IOXM Figure 3. N6240 2858-E11, N6270 2858-E12, N6220 2858-E15, and N6250 2858-E16 The N6210 2858-C20, N6240 2858-C21, N6270 2858-C22, and N6220 2858-C25 are single-enclosure HA systems with two controllers.

  • Page 29: Required Manuals, Tools, And Equipment

    Required manuals, tools, and equipment You need the following manuals in addition to this manual. Data ONTAP publications are available on the IBM N series support website, which is accessed and navigated as described in “Websites” on page xxii. v Installation and Setup Instructions for your IBM N series system and storage...

  • Page 30: Handling Static-Sensitive Devices

    This product may not be certified in your country for connection by any means whatsoever to interfaces of public telecommunications networks. Further certification may be required by law prior to making any such connection. Contact an IBM representative or reseller for any questions. IBM System Storage: N6200 Series Hardware and Service Guide...

  • Page 31: Hardware Specifications

    Hardware specifications The following tables list the characteristics and requirements for your hardware. 30.9-36.4 kg (68-80 lbs) DANGER The weight of this part or unit is between 30.9 and 36.4 kg (68 and 80 lb). It takes three persons to safely lift this part or unit. Note: Operating at the extremes of the environmental requirements might increase the risk of device failure.

  • Page 32: N6200 Series Environmental Requirements

    200 to 240V Worst- Worst- Typical Typical case, case, single System, single System, Input voltage Per PSU two PSUs Per PSU two PSUs Input current 4.22 1.52 3.03 2.11 0.83 1.66 measured, A IBM System Storage: N6200 Series Hardware and Service Guide...

  • Page 33: N6210 Electrical Requirements-One Controller Node, With One 256-Gb Flash Cache Module

    Table 5. N6210 electrical requirements–one controller node, with one 256-GB Flash Cache module (continued) 100 to 120V 200 to 240V Worst- Worst- Typical Typical case, case, single System, single System, Input voltage Per PSU two PSUs Per PSU two PSUs Input power measured, W Thermal...

  • Page 34: N6220/N6240 Electrical Requirements-Two Controller Nodes, With One 256-Gb Flash Cache Module Or One 512-Gb Flash Cache Or Flash Cache 2 Module Per Controller Node

    50 to 60 frequency, Hz Note: N6220 does not support the 256-GB Flash Cache module. Table 10. N6270 electrical requirements–two controller nodes, with one 512-GB or one 1-TB Flash Cache or Flash Cache 2 module per controller node 100 to 120V...

  • Page 35: Checking Shipment Package Contents

    Table 10. N6270 electrical requirements–two controller nodes, with one 512-GB or one 1-TB Flash Cache or Flash Cache 2 module per controller node (continued) 100 to 120V 200 to 240V Worst- Worst- Typical Typical case, case, single System, single System,...

  • Page 36: Rules For Installing The System In A Rack

    N series product in a non-IBM rack. If the N series product is being installed in a non-IBM rack, the rails shipped with the N series product may or may not work with the non-IBM rack. Physical installation of the N series product in a non-IBM rack is the customer's responsibility.

  • Page 37: Guide To The Installation Process

    ONTAP Software Setup Guide for your version of Data ONTAP. This guide, as well as other Data ONTAP publications, is available on the IBM N series support website, which is accessed and navigated as described in “Websites” on page xxii.

  • Page 38: Filer Installation Process Procedures

    Data ONTAP, or the Installation and Setup Instructions that came with your system Connect the system Customer Customer “Connecting your system to to a third-party storage” on page 15 device. IBM System Storage: N6200 Series Hardware and Service Guide...

  • Page 39: Connecting An N6200 Series System

    2858-C20, 2858-C21, 2858-C22, and 2858-C25 up to two Network Interface Cards (NICs) per node can be plugged into the PCI slots to provide additional Ethernet ports. For the 2858-E11, 2858-E12, 2858-E15, 2858-E16, 2858-E21, 2858-E22, 2858-E25, © Copyright IBM Corp. 2013...

  • Page 40: Appliance Ports And Leds

    If you are connecting to a fiber NIC, use (50- or 62.5-micron) fiber-optic cables with LC connectors. For information about monitoring the Ethernet port LEDs, see the IBM System Storage N Series Platform Monitoring Guide. Figure 7. Appliance ports and LEDs...

  • Page 41: Connecting Your System To Storage

    SAS ports, see the Installation and Setup Instructions that came with your system. For detailed information about cabling SAS storage expansion units, see the IBM System Storage N series Universal SAS and ACP Cabling Guide.

  • Page 42: Cabling An N6200 Series System To Fibre Channel Switches Using A Fibre Channel Expansion Adapter

    Important: If you are not using the onboard Fibre Channel ports for storage, then you must set your onboard ports to Target mode, as described in the IBM System Storage N series Data ONTAP Block Access Management Guide for your version of Data ONTAP.

  • Page 43: Cabling The N6200 Series System To Fibre Channel Switches

    CM-A N6200 CM-B FC Switch 1 FC Switch 2 Figure 8. Cabling the N6200 series system to Fibre Channel switches 3. As shown in Figure 9 on page 18, cable the dual-port expansion adapter Port 1a on the top controller module (CM-A) to the first storage expansion unit Channel A ESH4 or AT-FCX IN port.

  • Page 44: Connecting A Gateway To External Storage

    Figure 10. Cabling the N6200 series system expansion adapter to storage expansion units Connecting a gateway to external storage You must use fiber-optic cables to connect a gateway to external storage on a Fibre Channel SAN. IBM System Storage: N6200 Series Hardware and Service Guide...

  • Page 45: Connecting To A Third-Party Device

    The N6200 series systems only support third-party devices with an optical Fibre Channel interface. For supported devices for your system, see the Interoperability Matrix on the IBM N series support website, which is accessed and navigated as described in “Websites” on page xxii.
  • Page 46 IBM System Storage: N6200 Series Hardware and Service Guide...

  • Page 47: Configuring An N6200 Series System

    “Configuring the Fibre Channel port” For information about monitoring the LEDs for your N6200 series system and optional adapter cards, refer to the IBM System Storage N series Platform Monitoring Guide. For diagnostic information about your N6200 series system, see the IBM System Storage N series System-Level Diagnostics Guide.

  • Page 48: Configuring And Using The Service Processor

    Results For information on converting the onboard ports to target mode and configuring your SAN, see the IBM System Storage N series Data ONTAP Block Access Management Guide or IBM System Storage N series Data ONTAP SAN Administration Guide for your version of Data ONTAP. This guide, as well as other Data ONTAP publications, is available on the IBM N series support website, which is accessed and navigated as described in “Websites”...

  • Page 49: Replacing N6200 Series System Devices

    Figure 11 shows the locations of components at the front of your N6200 series system. Figure 11. N6200 series system components - Front Fan module System LEDs - power fault, controller A activity, controller B activity Fan CAM handle Fan LED © Copyright IBM Corp. 2013...

  • Page 50: N6200 Series System Components - Rear

    Figure 13. N6200 series ports and LEDs NVMEM LED Controller fault LED USB (top) and serial console (bottom) ports Private management 10/100 Mb Ethernet port Management Ethernet 10/100 Mb port and LEDs 1-GbE ports (e0a and e0b) IBM System Storage: N6200 Series Hardware and Service Guide...

  • Page 51: N6200 Series System Components - Exploded View

    1-GbE port LEDs Fibre Channel ports (0c and 0d) 5 8 6 Fibre Channel port LEDs 5 8 6 HA ports (c0a and c0b) 5 8 6 HA port LEDs 5 8 6 SAS ports 5 8 6 SAS port LEDs 5 8 6 Figure 14 shows an exploded view of the components of your N6200 series system.

  • Page 52: Replacing A Fan Module In An N6200 Series System

    LEDs are lit if the fan module is not receiving power. 4. Press down the release latch on the fan module cam handle and pull the cam handle downward. The fan module moves a little bit away from the chassis. IBM System Storage: N6200 Series Hardware and Service Guide...

  • Page 53: Installing A Fan Module

    6. Reinstall the bezel. 7. Run diagnostics on the replacement fan module during the next scheduled system downtime. See the IBM System Storage N series System-Level Diagnostics Guide for more information. Replacing N6200 series system devices...

  • Page 54: Completing The Replacement Process

    Completing the replacement process Return the failed part to IBM. Contact IBM Service and Support at 1-800-IBM-SERV (1-800-426-7378) for more information on the return procedure. Replacing a power supply on an N6200 series system To replace a power supply in the system, you must perform a specific sequence of tasks.

  • Page 55: Installing A Power Supply

    Figure 16. Removing the power supply Power supply Cam handle release latch Power and Fault LEDs Cam handle Power cord locking mechanism Note: If you are having difficulty unplugging the power supply, remove the cable management arm from the controller module. a.

  • Page 56: Completing The Replacement Process

    Note: Reinstall the cable management arm, if you removed it when unplugging the power supply. 7. Run diagnostics on the power supply at the next reboot. See the IBM System Storage System-Level Diagnostics Guide for more information. Completing the replacement process Return the failed part to IBM.

  • Page 57: Shutting Down The Node In A Stand-Alone System

    For... Issue the command... 7-Mode cf status Clustered Data ONTAP storage failover show 2. Take one of the following actions, depending on the result of the cf status or storage failover command: If... Then... Neither node is in takeover mode Go to the next step in this procedure.

  • Page 58: Opening The System

    3. Disconnect the right and left cable management arms from the controller module. To release the arms, press the silver button on the power supply side of each arm, and then remove the arm from the controller module. IBM System Storage: N6200 Series Hardware and Service Guide...

  • Page 59: Removing An Nvmem Battery From An N6200 Series System

    4. Loosen the thumbscrew on the cam handle. 5. Pull the cam handle downward and slide the controller module out of the system. Removing an NVMEM battery from an N6200 series system You must complete a specific sequence of steps to remove the NVMEM battery from the controller module.

  • Page 60: Nvmem Battery Location

    4. Place your forefinger at the far end of the battery housing and gently push it toward the CPU air duct. You should see the tabs on the battery housing aligning with the notches in the controller module sheet metal. IBM System Storage: N6200 Series Hardware and Service Guide...

  • Page 61: Removing The Nvmem Dimm

    Figure 19. Removing the NVMEM battery NVMEM battery NVMEM battery alignment marker Chassis alignment marker 5. Gently pull the battery housing toward the center of the controller module and then lift the battery out of the controller module. 6. Continue with one of the following tasks: Option Description Continue with “Removing the NVMEM...

  • Page 62: Dimm Locations

    The NVMEM DIMM sockets have white DIMM locking tabs, while the system DIMM sockets have black locking tabs. 3. Note the orientation of the DIMM in the socket so that you can insert the replacement DIMM in the proper orientation. IBM System Storage: N6200 Series Hardware and Service Guide...

  • Page 63: Installing The System Dimms

    4. Slowly press down simultaneously on the two DIMM ejector tabs to eject the DIMM from its slot, and then lift it out of the slot. Figure 21. Removing DIMMs CAUTION: The DIMMs are located very close to the CPU heat sync, which might still be hot.

  • Page 64: Installing An Nvmem Battery

    4. Close the CPU air duct, if necessary. Reinstalling the controller module and booting the system After you replace a component within the controller module, you must reinstall the controller module in the system chassis. IBM System Storage: N6200 Series Hardware and Service Guide...
  • Page 65 About this task Note: For HA pairs with two controller modules in the same chassis, the sequence in which you reinstall the controller module is especially important because it attempts to reboot as soon as you completely seat it in the chassis. Read this entire section before you reinstall the controller module in an HA pair.

  • Page 66: Checking The Status Of The Nvmem Battery And Running Diagnostics

    Your storage system provides the following output while the tests are still running: There are still test(s) being processed. After all the tests are complete, the following response appears by default: *> <SLDIAG:_ALL_TESTS_COMPLETED> IBM System Storage: N6200 Series Hardware and Service Guide...
  • Page 67 8. Verify that no hardware problems resulted from the addition or replacement of hardware components on your system by entering the following command: sldiag device status [-dev devtype] [-name device] -long -state failed System-level diagnostics returns you to the prompt if there are no test failures, or lists the full status of failures resulting from testing the component.

  • Page 68: Completing The Replacement Process

    5. Rerun the system-level diagnostics tests. Completing the replacement process Return the failed part to IBM. Contact IBM Service and Support at 1-800-IBM-SERV (1-800-426-7378) for more information on the return procedure. Disposing of batteries Dispose of batteries according to local regulations regarding battery recycling or disposal.

  • Page 69: Shutting Down The Node

    About this task This procedure refers to HA pairs, which in releases prior to Data ONTAP 8.0 were called active/active configurations. v All other components in the system must be functioning properly; if not, contact technical support. v You can use this procedure with all versions of Data ONTAP supported by your system.

  • Page 70: Shutting Down The Node In A Stand-Alone System

    3. Turn off the power supplies, unplug the power cords from the power source, and remove the power cords. Opening the system To access components inside the controller module, you must open the system. IBM System Storage: N6200 Series Hardware and Service Guide...

  • Page 71: Removing The System Dimms

    Procedure 1. If you are not already grounded, properly ground yourself. 2. Unplug the system cables and SFPs from the controller module, as needed, and keep track of where the cables were connected. Leave the cables in the cable management arm, so that when you reinstall the cable management arm in the controller module, the cables will be organized.

  • Page 72: Dimm Locations

    DIMM in the proper orientation. 5. Slowly press down simultaneously on the two DIMM ejector tabs to eject the DIMM from its slot, and then lift it out of the slot. IBM System Storage: N6200 Series Hardware and Service Guide...

  • Page 73: Installing The System Dimms

    Figure 25. Removing DIMMs CAUTION: The DIMMs are located very close to the CPU heat sync, which might still be hot. Avoid touching the CPU heat sync when removing the DIMM. Attention: Carefully hold the DIMM by the edges to avoid pressure on the components on the DIMM circuit board.

  • Page 74: Running Diagnostics On The System Dimm

    Ctrl-c. The boot process is halted at either the Boot menu or the LOADER prompt. Running diagnostics on the system DIMM After installing a new system DIMM, you should run diagnostics. IBM System Storage: N6200 Series Hardware and Service Guide...
  • Page 75 Procedure 1. Complete the applicable step, depending on where the node halted during the boot process: v If the node halted at the Loader prompt, continue with the next step in this procedure. v If the node halted at the Boot menu, then perform the following steps to reach the Loader prompt before continuing with this procedure.
  • Page 76 5. If your system is in an HA pair, enter the cf giveback command (7-Mode) or storage failover giveback command (Clustered Data ONTAP) from the partner node console. You have completed system-level diagnostics. IBM System Storage: N6200 Series Hardware and Service Guide...

  • Page 77: Completing The Replacement Process

    See the IBM System Storage N series System-Level Diagnostics Guide for more information on running diagnostics. Completing the replacement process Return the failed part to IBM. Contact IBM Service and Support at 1-800-IBM-SERV (1-800-426-7378) for more information on the return procedure. Replacing PCIe cards in an N6200 series system To replace a PCIe card or riser in the system, you must perform a specific sequence of tasks.

  • Page 78: Shutting Down The Node

    Note: If you are replacing or installing a Performance Acceleration Module (PAM) or Flash Cache module, refer to the "Installing or replacing a Flash Cache module or PAM" appendix in the IBM System Storage N series Introduction and Planning Guide.

  • Page 79: Shutting Down The Node In A Stand-Alone System

    3. Take over the target node by entering one of the following commands from the partner node’s console: For... Issue the command... 7-Mode cf takeover Clustered Data ONTAP storage failover takeover -bynode node Shutting down the node in a stand-alone system For a node that is in a stand-alone configuration, you must perform a clean shutdown to ensure that all data has been written to disk and disconnect the power supplies.

  • Page 80: Opening The System

    To remove a PCIe card from the system, you must perform a specific sequence of steps. Procedure 1. Loosen the thumbscrew on the controller module side panel. 2. Swing the side panel open until it comes off the controller module. IBM System Storage: N6200 Series Hardware and Service Guide...

  • Page 81: Installing A Pcie Card

    Figure 27. Removing the PCI card Controller module side panel with thumbscrew Controller module PCIe card 3. Remove the PCIe card from the controller module and set it aside. 4. Repeat the preceding steps as needed. Installing a PCIe card To install a PCIe card in the system, you must perform a specific sequence of steps.

  • Page 82: Reinstalling The Controller Module And Booting The System

    2. Reconnect the power cables to the power supplies and to the power sources, turn on the power to start the boot process, and then press Ctrl-c. IBM System Storage: N6200 Series Hardware and Service Guide...

  • Page 83: Running Diagnostics On A Pcie Card

    The boot process is halted at either the Boot menu or the LOADER prompt. Running diagnostics on a PCIe card After installing a PCIe card, you should run diagnostics. About this task Before running diagnostics tests on your PCIe card you need to have it cabled according to the following guidelines: v NIC interfaces must be cabled in a pair-wise manner, with adjacent ports connected together or connected through a switch.
  • Page 84 Maintenance mode prompt: sldiag device run -dev fcal|sas|ata|nic|toe Note: See the IBM System Storage N series System-Level Diagnostics Guide for a description of other types of tests you can run. 8. View the status of the test by entering the following command: sldiag device...

  • Page 85: Completing The Replacement Process

    5. Rerun the system-level diagnostics tests. Completing the replacement process Return the failed part to IBM. Contact IBM Service and Support at 1-800-IBM-SERV (1-800-426-7378) for more information on the return procedure. Replacing a boot device in an N6200 series system running Data ONTAP 7.3.5 and later releases in the Data ONTAP 7.3 release family...

  • Page 86: Shutting Down A Node

    2. If applicable, turn off the power supplies, unplug both power cords from the power source and then remove the power cords. Opening the system To access components inside the controller module, you must open the system. IBM System Storage: N6200 Series Hardware and Service Guide...

  • Page 87: Removing The Boot Device From The Controller

    Procedure 1. If you are not already grounded, properly ground yourself. 2. Unplug the system cables and SFPs from the controller module, as needed, and keep track of where the cables were connected. Leave the cables in the cable management arm, so that when you reinstall the cable management arm in the controller module, the cables will be organized.

  • Page 88: Installing The Boot Device And Transferring System Files To The Boot Device

    For copying system files to the boot device, you must have the following: v The blank replacement boot device you received from your provider. v Access to an HTTP server. The same version of Data ONTAP on both nodes in active/active configurations. IBM System Storage: N6200 Series Hardware and Service Guide...
  • Page 89 “Websites” on page xxii. This enables you to download the necessary system files for your platform and version of Data ONTAP running on it. v A copy of the Data ONTAP 7.3 Upgrade Guide, available on the IBM N series support website. Procedure 1.
  • Page 90 IBM N series support website, which is accessed and navigated as described in “Websites” on page xxii. 19. The next step depends on your system configuration. IBM System Storage: N6200 Series Hardware and Service Guide...

  • Page 91: Completing The Replacement Process

    Completing the replacement process Return the failed part to IBM. Contact IBM Service and Support at 1-800-IBM-SERV (1-800-426-7378) for more information on the return procedure. Replacing a boot device in an N6200 series system running Data ONTAP 8.x...

  • Page 92: Replacing A Boot Device In A System Running Data Ontap 7-Mode

    If you are replacing a device in a single-enclosure HA pair, do not remove power from the enclosure. IBM System Storage: N6200 Series Hardware and Service Guide...

  • Page 93: Opening The System

    Opening the system To access components inside the controller module, you must open the system. Procedure 1. If you are not already grounded, properly ground yourself. 2. Unplug the system cables and SFPs from the controller module, as needed, and keep track of where the cables were connected.

  • Page 94: Installing The Boot Device In A System Running In 7-Mode

    Data ONTAP 8.1.1 for 7-Mode” on page 71 v “Installing the boot device and transferring system files disruptively using netboot in a 7-Mode system” on page 74 IBM System Storage: N6200 Series Hardware and Service Guide...
  • Page 95 -zxvf netboot.tgz Your directory listing should contain the following directory: netboot/ 2. Download the image.tgz file from the IBM N series support website to the web-accessible directory. Your directory listing should contain the following file and directory: image.tgz...
  • Page 96 Data ONTAP image to the boot device. If you are prompted to continue the procedure, enter y when prompted. 17. Enter y when you see the following prompt: IBM System Storage: N6200 Series Hardware and Service Guide...
  • Page 97 This procedure is not supported for Non-Disruptive Upgrade on an HA pair. Do you want to continue? [y|no]y 18. Enter the path to the image.tgz when you see the following prompt: What is the URL for the package? http://path_to_web-accessible_directory/image.tgz 19. Restore the backup configuration by entering y and then entering the IP address of the server containing the varfs.tgz file when you see the following screen: ****************************************************************...
  • Page 98 This file is used for performing a netboot of your system. Download the file contents to a web-accessible directory. To download the file, complete the following substeps: a. Download the netboot.tgz file from the IBM N series support site to the web-accessible directory. b. Change to the web-accessible directory.
  • Page 99 12. The next step depends on your system configuration: If your system has... Then... One controller module in the chassis Reconnect the power cables to the power supplies and to the power sources, and then turn on the power. Two controller modules in the chassis The node already began rebooting;...
  • Page 100 Important: This procedure is disruptive, even when using it with a system in an HA configuration. You may experience a service outage or possible data loss during the procedure. IBM recommends using the nondisruptive procedure for HA configurations running Data ONTAP 8.0.1 and later in 7-Mode.
  • Page 101 Access to the IBM N series support website, which is accessed and navigated as described in “Websites” on page xxii. This enables you to download the necessary system files for your platform and version of Data ONTAP running on it.
  • Page 102 Do you want to reboot now? [y/n} y The controller reboots, but stops at the Boot Menu because the boot device has been reformatted and the configuration data needs to be restored. IBM System Storage: N6200 Series Hardware and Service Guide...
  • Page 103 If your system is running... Then... Data ONTAP 8.0.1 or later Complete the following substeps: 1. Enter n to skip the backup recovery when you see the following prompt: ************************************************************** Restore Backup Configuration * This procedure only applies to storage controllers that * are configured as an HA pair.

  • Page 104: Replacing A Boot Device In A System Running In Clustered Data Ontap

    1. If you are not already grounded, properly ground yourself. 2. Unplug the system cables and SFPs from the controller module, as needed, and keep track of where the cables were connected. Leave the cables in the cable IBM System Storage: N6200 Series Hardware and Service Guide...

  • Page 105: Removing The Boot Device From The Controller

    management arm, so that when you reinstall the cable management arm in the controller module, the cables will be organized. 3. Disconnect the right and left cable management arms from the controller module. To release the arms, press the silver button on the power supply side of each arm, and then remove the arm from the controller module.

  • Page 106: Installing The Boot Device In A System Running Clustered Data Ontap

    “Installing the boot device and transferring system files nondisruptively using netboot in systems running Clustered Data ONTAP” on page 81 v “Installing the boot device and transferring system files disruptively using netboot” on page 84 IBM System Storage: N6200 Series Hardware and Service Guide...
  • Page 107 -zxvf netboot.tgz Your directory listing should contain the following directory: netboot/ 2. Download the image.tgz file from the IBM N series support website to the web-accessible directory. Your directory listing should contain the following file and directory: image.tgz...
  • Page 108 Note: Other parameters might be necessary for your interface. For details, use the help ifconfig command at the firmware prompt. 15. At the firmware prompt, enter the following command: netboot http://path_to_web-accessible_directory/netboot/kernel IBM System Storage: N6200 Series Hardware and Service Guide...
  • Page 109 16. Select the Install new software first option from the displayed menu. Please choose one of the following: (1) Normal Boot (2) Boot without etc/rc. (3) Change password. (4) Clean configuration and initialize all disks. (5) Maintenance mode boot. (6) Update flash from backup config. (7) Install new software first.
  • Page 110 Procedure 1. Download and extract the netboot.tgz file from the IBM N series support website, which is accessed and navigated as described in “Websites” on page xxii. This file is used for performing a netboot of your system. Download the file contents to a web-accessible directory.
  • Page 111 2. Download the image.tgz file from the IBM N series support website to the web-accessible directory. Your directory listing should contain the following file and directory: image.tgz netboot/ 3. If you are not already grounded, properly ground yourself. 4. Turn the controller module so that you can locate the boot device enclosure.
  • Page 112 Enter the path as follows: http://path_to_the_web-accessible_directory/image.tgz 17. Enter y when you see the following prompt: This procedure will replace existing Data ONTAP software with new software. Do you want to continue? {y|no} y IBM System Storage: N6200 Series Hardware and Service Guide...

  • Page 113: Completing The Replacement Process

    -fromnode partner_node_name Completing the replacement process Return the failed part to IBM. Contact IBM Service and Support at 1-800-IBM-SERV (1-800-426-7378) for more information on the return procedure. Replacing the I/O expansion module in an N6200 series system To replace the I/O expansion module, you must perform a specific sequence of tasks.

  • Page 114: Shutting Down The Node In A Stand-Alone System

    If repeated attempts to cleanly shut down the controller module fail, be aware that you might lose any data that was not saved to disk. IBM System Storage: N6200 Series Hardware and Service Guide...

  • Page 115: Removing The I/O Expansion Module

    Figure 31. NVMEM LED NVMEM LED 2. If you are not already grounded, properly ground yourself. 3. Turn off the power supplies, unplug the power cords from the power source, and remove the power cords. Removing the I/O expansion module To remove the I/O expansion module from the chassis, you must perform a specific sequence of steps.

  • Page 116: Installing The I/O Expansion Module

    6. Push the cam handle all the way to the closed position, and then tighten the thumbscrew on the cam handle. 7. Reinstall the cable management arms, and recable your I/O expansion module. IBM System Storage: N6200 Series Hardware and Service Guide...

  • Page 117: Running Diagnostics On The I/O Expansion Module

    Running diagnostics on the I/O expansion module After installing the new or replacement I/O expansion module, you should run diagnostics on the individual components to ensure that they and the new I/O expansion module are working properly. About this task Before running diagnostics tests on the PCIe cards in your I/O expansion module, you need to have it cabled according to the following guidelines: v NIC interfaces must be cabled in a pair-wise manner, with adjacent ports...
  • Page 118 Maintenance mode prompt: sldiag device run -dev fcal|sas|ata|nic|toe Note: See the IBM System Storage N series System-Level Diagnostics Guide for a description of other types of tests you can run. 10. View the status of the test by entering the following command: sldiag device...

  • Page 119: Completing The Replacement Process

    5. Rerun the system-level diagnostics tests. Completing the replacement process Return the failed part to IBM. Contact IBM Service and Support at 1-800-IBM-SERV (1-800-426-7378) for more information on the return procedure. Disposing of batteries Dispose of batteries according to local regulations regarding battery recycling or disposal.

  • Page 120: Replacing The Real-Time Clock (Rtc) Battery In An N6200 Series System

    About this task For more information, see the IBM Environmental Notices and User Guide. Replacing the Real-Time Clock (RTC) battery in an N6200 series system To replace the RTC battery in the controller module , you must perform a specific sequence of steps.

  • Page 121: Shutting Down The Node In A Stand-Alone System

    If... Then... The target node took over the partner node 1. Correct the problem that caused the takeover. 2. Enter the cf giveback command (7-Mode) or storage failover giveback -fromnode nodename command (Clustered Data ONTAP) from the target node console. 3.

  • Page 122: Opening The System

    5. Pull the cam handle downward and slide the controller module out of the system. Removing an RTC battery You must follow a specific sequence of steps to remove the RTC battery from the controller module. IBM System Storage: N6200 Series Hardware and Service Guide...

  • Page 123: Installing An Rtc Battery

    Procedure 1. Locate the RTC battery on the right side of the controller module as you slide the controller module out of the chassis. It is the battery in the vertical holder near the boot device holder. Figure 34. Removing the RTC battery RTC battery and holder 2.

  • Page 124: Reinstalling The Controller Module And Booting The System

    Attention: Do not use excessive force when sliding the controller module into the chassis; you might damage the connectors. 3. As the system begins to boot, press Ctrl-c to interrupt the boot process. IBM System Storage: N6200 Series Hardware and Service Guide...

  • Page 125: Running Diagnostics On The Rtc Battery

    If your system is in... Then perform these steps... A stand-alone configuration or an HA pair 1. With the cam handle in the open in which both controller modules are in position, insert the controller module separate chassis motherboard tray into the chassis, firmly pushing until the controller module meets the midplane, and then close the cam handle so that the latch clicks into...
  • Page 126 Maintenance mode prompt: sldiag device run -dev env Note: See the IBM System Storage N series System-Level Diagnostics Guide for a description of the types of tests you can run. 7. View the status of the test by entering the following command: sldiag device...

  • Page 127: Resetting The Date And Time On The System

    If the system-level diagnostics tests... Then... Resulted in some test failures Determine the cause of the problem. 1. Exit Maintenance mode by entering the following command: halt 2. Perform a clean shutdown and disconnect the power supplies. 3. Verify that you have observed all the considerations identified for running system-level diagnostics, that cables are securely connected, and that hardware...

  • Page 128: Completing The Replacement Process

    Clustered Data ONTAP system: system date modify -node system1 -date "05/22/2012 09:25:00" Completing the replacement process Return the failed part to IBM. Contact IBM Service and Support at 1-800-IBM-SERV (1-800-426-7378) for more information on the return procedure. Disposing of batteries Dispose of batteries according to local regulations regarding battery recycling or disposal.

  • Page 129: Recommended Power Line Sizes

    6 AWG 6 AWG The following table list the approximate equivalent wire gauge (American Wire Gauge (AWG) to Harmonized Cordage). Table 16. American Wire Gage to Harmonized Cordage equivalents Harmonized, mm-mm mm-mm = millimeter squared © Copyright IBM Corp. 2013...
  • Page 130 IBM System Storage: N6200 Series Hardware and Service Guide...

  • Page 131: Fru/Cru And Power Cord List For N Series Products

    FRU/CRU list for N series products For the most current FRU/CRU list for your N series product, access the IBM N series support website, as described in “Websites” on page xxii, and refer to the FRU (Field Replaceable Unit) lists.
  • Page 132 Attached plug EL 302 (CNS 10917-3) designed for 100-120 V ac input. FC 9016 Taiwan (250 V) Provides 250 V power cords for Taiwan v 1.83 m (6 feet), unshielded, rated 250 V/10 A. IBM System Storage: N6200 Series Hardware and Service Guide...
  • Page 133 v Attached plug EL 610 (CNS 10917, CNS 690) designed for 250 V ac input. FRU/CRU and power cord list for N series products...
  • Page 134 IBM System Storage: N6200 Series Hardware and Service Guide...

  • Page 135: Notices

    Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe on any IBM intellectual property right may be used instead.

  • Page 136: Trademarks

    International Business Machines Corporation in the United States, other countries, or both. A complete and current list of other IBM trademarks is available on the web at http://www.ibm.com/legal/copytrade.shtml NetApp, the NetApp logo, Network Appliance, the Network Appliance logo,...

  • Page 137: Important Notes

    IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.

  • Page 138: Industry Canada Compliance Statement

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors, or by unauthorized changes or modifications to this equipment.

  • Page 139: Germany Electromagnetic Compatibility Directive

    Klasse A ein. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werden. IBM übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der IBM verändert bzw.

  • Page 140: People's Republic Of China Class A Statement

    Japan Electronics and Information Technology Industries Association Statement This explains the Japan Electronics and Information Technology Industries Association (JEITA) statement for less than or equal to 20 A per phase. IBM System Storage: N6200 Series Hardware and Service Guide...

  • Page 141: Korean Communications Commission Class A Statement

    This statement explains the Russia Electromagnetic Interference (EMI) statement. Power cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
  • Page 142 The cord set should have the appropriate safety approvals for the country in which the equipment will be installed. IBM power cords for a specific country or region are usually available only in that country or region.

  • Page 143: Index

    87 reinstalling 48, 56, 98 handling static-sensitive devices 4 hardware service and support xxiii conventions command xxv hardware specifications 5 formatting xxv high availability configuration tasks 21 keyboard xxvi how to send your comments xxvi © Copyright IBM Corp. 2013...
  • Page 144 38 a node in 7-Mode 66 a node running Data ONTAP 7.3.5 or laterin the 7.3 release family 60 in Clustered Data ONTAP 78 optical port terminators vii IBM System Storage: N6200 Series Hardware and Service Guide...
  • Page 145 SLDiag running for DIMMs 49 static-sensitive devices, handling 4 system files transferring disruptively in Clustered Data ONTAP 84 transferring nondisruptively in Clustered Data ONTAP 81 terminators optical ports vii terminology xxiv the controller module with normal boot 39 third-party devices rules for connecting 19 trademarks 110 usage restrictions vii...
  • Page 146 IBM System Storage: N6200 Series Hardware and Service Guide...
  • Page 148 Printed in USA GA32-0838-04...

This manual is also suitable for:

N6240N6220N6250N6210

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