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Miele PW 5064 MopStar 60 Operating And Installation Instructions

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Operating and installation instructions
for washer-extractor
PW 5064 MopStar 60
en - GB
To avoid the risk of accidents or
damage to the machine it is
essential to read these instructions
before it is installed and used for the
first time.
M.-Nr. 09 757 270



  Summary of Contents for Miele PW 5064 MopStar 60

  • Page 1 Operating and installation instructions for washer-extractor PW 5064 MopStar 60 en - GB To avoid the risk of accidents or damage to the machine it is essential to read these instructions before it is installed and used for the first time.
  • Page 2: Caring For The Environment

    Caring for the environment Disposal of the packing Energy saving tips material Energy and water consumption The packaging is designed to protect – Water consumption and energy the machine from damage during usage are determined by the size of transportation. The packaging materials the load.
  • Page 3: Table Of Contents

    Contents Caring for the environment ......... . 2 Warning and Safety instructions .
  • Page 4 Contents General problems ..........43 An unsatisfactory wash result .
  • Page 5 Contents Standby ............64 Memory .
  • Page 6: Warning And Safety Instructions

    Warning and Safety instructions This machine complies with current safety requirements. Inappropriate use can, however, lead to personal injury and damage to property. To avoid the risk of accidents and damage to the machine, please read these instructions carefully before using it for the first time.
  • Page 7 Warning and Safety instructions This machine can only be used by people with reduced physical, sensory or mental capabilities, or lack of experience or knowledge, if they are supervised whilst using it or have been shown how to use it in a safe way and recognise and understand the consequences of incorrect operation.
  • Page 8 Unauthorised repairs could result in unforeseen dangers for the user, for which Miele cannot accept liability. Repairs should only be undertaken by a Miele authorised service technician. If this is not done, any resultant damage will not be covered by the guarantee.
  • Page 9 Change in good time to avoid the risk of leaks and subsequent damage. Faulty components must only be replaced by genuine Miele original spare parts. Only when these parts are fitted can the safety standards of the machine be guaranteed.
  • Page 10 Warning and Safety instructions Correct use The maximum load of dry laundry for this machine is 6.5 kg. See the "Programme chart" for the maximum recommended loads in individual programmes. Do not install your machine in rooms where temperatures below freezing may occur.
  • Page 11 A special descaling agent is available to order from the Miele Spare Parts Department or your Miele dealer. Textiles which have been pre-treated in solvent based cleaning agents must be thoroughly rinsed in clean water before being washed in the machine.
  • Page 12 Accessory parts may only be fitted when expressly approved by Miele. If other parts are used, guarantee, performance and product liability claims will be invalidated. A Miele tumble dryer can be stacked on top of a Miele washing machine using the appropriate stacking kit (available as an optional accessory).
  • Page 13: Operating The Washer-Extractor

    Operating the washer-extractor Control panel a Start button e Pre-wash/Pre-rinse button with Starts the selected programme. indicator light b Display with –, OK and + buttons f Programme selector See the following pages for more For selecting a programme. The information.
  • Page 14: Display

    Operating the washer-extractor Display - / + buttons For altering the values highlighted in the display: - decreases the value or moves the highlighting upwards + increases the value or moves the highlighting downwards. OK button For confirming the value selected and choosing the next value.
  • Page 15: Before Using For The First Time

    Running your first programme Miele Professional Willkommen Your machine is now ready for the first The welcome screen will not appear programme to be run.
  • Page 16: How To Wash Correctly

    How to wash correctly Brief instructions Preparing mops, cloths etc The headings numbered A, B, C, . . . ^ Shake mops, cloths and pads out show the operating sequence and can well to get rid of coarse soiling before be used as brief instructions.
  • Page 17 How to wash correctly B Load the drum ^ Shut the door with a gentle swing. ^ Switch the machine on with the K button. ^ Press the Door button and open the drum door. ^ Place mops, cloths and pads loosely in the drum.
  • Page 18 How to wash correctly C Select a programme When you turn the programme selector to Further programmes, a list of these programmes will appear in the display. New mops Treat mops Finish cleaning cloths ^ Use the – or + button to highlight the programme you wish to select and confirm your selection by pressing the OK button.
  • Page 19 How to wash correctly D Add detergent Take the level of soiling and water hardness into account when determining the amount of detergent to dispense. Too little detergent results in: – Laundry not getting properly clean, and with time maybe becoming grey and hard to the touch.
  • Page 20 How to wash correctly E Start the programme Check that all items have been The Start button will flash as soon as a removed from the drum. Items left in programme can be started. the drum could discolour other items ^ Press the Start button.
  • Page 21: Spinning

    Spinning Maximum final spin speed To omit the final spin (Rinse hold) ^ Select the Rinse hold setting. The Programme laundry will not be spun and will Standard 60°C 1400 remain suspended in the final rinse Standard plus 1400 water. Thermal disinfection 1400 Chemo thermal dis.
  • Page 22: Delay Start

    Delay start With delay start you can choose when Use the – button to shorten the time if you want the programme to end. The you have chosen too long a time. start of a programme can be delayed ^ Confirm the finish time by pressing from 30 minutes up to a maximum of 24 the OK button.
  • Page 23: Programme Chart

    Programme chart Mops Standard 60°C Max. 6.5 kg Fabric type Cotton, mixed fibre and microfibre mops Note – A finishing agent can be used.* Additional option Additional pre-rinse Detergent Specially formulated detergent Standard plus 60°C Max. 6.5 kg Fabric type Cotton, mixed fibre and microfibre mops Notes –...
  • Page 24 Programme chart Cleaning cloths Hygiene disinfection 70°C/10 min Max. 3.5 kg Fabric type Cotton, mixed fibre and microfibre cleaning cloths Notes – A finishing agent can be used.* – Further disinfection processes can be selected.* Additional option Pre-wash Detergent Specially formulated detergent (disinfection parameters operating in your country must be observed) 60°C Max.
  • Page 25 Programme chart Further programmes The list of further programmes varies depending on the setting (see Special progs. in the "Settings/Supervisor level" menu). Standard New mops 60°C to 95°C max. 6.5 kg Fabric type Cotton or mixed fibre mops Note – For washing new mops. Residues from the manufacturing process are washed out to leave mop heads more absorbent.
  • Page 26 Programme chart Curtains cold to 40°C max. 3.0 kg Fabric type Curtains, including net curtains, specified as machine-washable by the manufacturer. Note – For curtains which crease easily, reduce the spin speed or deselect the spin. Additional Pre-wash option Detergent Universal powder detergent, powder detergent for coloured fabric Separate rinse...
  • Page 27 Programme chart Ready-to-use Mops + treat 60°C to 90°C max. 6.5 kg Fabric type Cotton, mixed fibre or microfibre mops Notes – Mops are washed and treated in one cycle. – The finishing agent can be placed in the fabric conditioner compartment or added externally.
  • Page 28 Programme chart Additional programmes, which appear when Further programmes is selected, can be activated via the Settings/Supervisor level menu. Cottons 60°C Max. 6.5 kg Fabric type Cotton, linen and mixed fibre fabric. Note – For dark coloured fabric use a detergent for coloured fabric, or liquid detergent.
  • Page 29: Programme Sequence

    Programme sequence Pre- Pre- Main wash Rinses Spinning spin rinse Water Water Rinses level level Mops Standard 60°C Standard plus Thermal disinfection Chemo Therm. Dis. Cleaning cloths Hygiene 60°C, 40°C Pads Pads 40°C Further programmes New mops Mops + treat Treat mops Finish cleaning cloths...
  • Page 30: Pre-Spin

    Programme sequence Pre-spin This machine has fully electronic controls with automatic load In the Standard, Standard plus, recognition. It takes in the right amount Thermal disinfection and Chemo of water required for the programme thermal disinfection programmes, mops depending on the amount of laundry are spun briefly after the Programme and its absorbency rate.
  • Page 31: Changing The Programme Sequence

    Changing the programme sequence To cancel a programme To alter a programme You can cancel a programme at any To alter a wash programme time after it has started. After the start of a programme it is not ^ Turn the programme selector to possible to select a different Finish.
  • Page 32: Adding Or Removing Laundry After A Programme Has Started

    Changing the programme sequence Adding or removing laundry The door cannot be opened if: after a programme has started – the suds temperature is above 50°C. In some programmes you can add or – the water is above a certain level. remove items after the programme has –...
  • Page 33: Detergent

    Detergent Fabric conditioner or liquid Detergent dispensing starch Please follow the detergent ^ Dispense according to the amount manufacturer's instructions. specified on the packaging. Instructions for use and recommended amounts for a full load are given on the detergent packaging. The right amount to dispense will depend on the following: –...
  • Page 34: Colour Run And Dye Removers/Dyes

    Detergent Colour run and dye removers/ dyes ^ Do not use colour run or dye removers in this machine. ^ Dyes suitable for use in a washing machine can be used. However, please note that the salt used in the dyeing process can cause corrosion to stainless steel components in the machine if you dye frequently.
  • Page 35: External Dispensing System

    Each relay is switched on for 2 minutes at a time. A separate conversion kit for electrically controlling the dispensing pumps is required. This must be fitted by a Miele authorised service technician. Pre- Main...
  • Page 36 Detergent Pre- Main Rinses Finishing wash wash Further programmes New mops Mops + treat Treat mops Treat cleaning cloths Maintenance prog. Curtains Separate rinse Cottons universal Cottons hygiene Intensive Intensive + Minimum iron Quick wash R 1 = Relay 1 = Pre-wash detergent R 2 = Relay 2 = Main wash detergent R 3 = Relay 3 = Liquid detergent for delicates, or specialist detergent.
  • Page 37: Empty Sensor

    Detergent If a Disinfection programme is The relays are activated as shown in running, the following message is the chart. The containers must be displayed: filled with the correct detergent or Fault agent in the order specified. Container empty Do not use any detergents or agents containing chloride or acids.
  • Page 38: Cleaning And Care

    Cleaning and care Disconnect the machine from the If you use disinfection programmes mains electricity supply. on a regular basis, the Maintenance prog. should be carried out frequently. Cleaning the machine Cleaning the detergent dispenser Do not use solvents, abrasive drawer cleaners, glass cleaners or all-purpose cleaning agents.
  • Page 39 Cleaning and care Cleaning the detergent dispenser drawer housing ^ Clean the siphon. 1. Remove the siphon from ^ Use a bottle brush to remove compartment § and rinse under hot detergent residues and limescale running water. Clean the siphon tube from the jets inside the detergent at the same time.
  • Page 40: Cleaning The Water Inlet Filters

    Cleaning and care Cleaning the water inlet filters Turn on the stopcock and check the The machine has two filters to protect connection is watertight. If water the water inlet valve. These filters drips out, tighten the connection. should be checked every six months or so, or more often if there are frequent To clean the filter in the water inlet interruptions to the external water...
  • Page 41: Problem Solving Guide

    Problem solving guide With the help of the following notes, minor faults in the performance of the machine, some of which may result from incorrect operation, can be put right without contacting the Service Department. Repair work to electrical appliances should only be carried out by a suitably qualified person in accordance with local and national safety regulations.
  • Page 42: Fault Messages In The Display

    Problem solving guide Fault messages in the display Remedy A Message in the display Possible cause Water inlet fault The water inlet is Check whether blocked or restricted. – the stopcock is opened wide enough. – the inlet hose is kinked. The water pressure is –...
  • Page 43: General Problems

    Problem solving guide General problems Problem Possible cause Remedy The machine feet are Level the machine (see The machine shakes during the spin cycle. not level. "Installation and connection"). Large amounts of The water pressure is Clean the filters in the detergent residue remain too low.
  • Page 44: An Unsatisfactory Wash Result

    Problem solving guide An unsatisfactory wash result Problem Possible cause Remedy Liquid detergent Liquid detergents – Use a general purpose detergent does not give the usually contain no containing a bleaching agent. required result. bleaching agents. – Pour stain removers into compartment j of the They do not remove fruit, coffee and tea...
  • Page 45: The Drum Door Cannot Be Opened By Pressing The Door Button

    Problem solving guide The drum door cannot be opened by pressing the Door button Possible cause Remedy Check whether There is no power to the machine. – the machine is switched on. – the electricity supply to the machine is switched –...
  • Page 46: Opening The Drum Door In The Event Of A Blocked Drain Outlet And/Or Power Failure

    Problem solving guide Opening the drum door in the event of a blocked drain outlet and/or power failure Disconnect the machine from the mains electricity supply. There is a lever behind the detergent drawer fascia panel which opens the access flap to the drain system. ^ Push the emergency drain lever downwards (see illustration) and hold until no more water runs out.
  • Page 47: After Sales Service

    Optional accessories for this porthole glass when the drum door is washer-extractor are available from open. your Miele Dealer or from the Miele Spare Parts Department. Please note that telephone calls may be monitored and recorded for training purposes.
  • Page 48: Installation And Connection

    Installation and connection Front view a Inlet hose (cold water) g Access flap to the drain valve and emergency door release b Inlet hose (hot water) h Height adjustable feet c Electrical connection i Plinth d Control panel j Fixing bracket (for installing on a e Detergent dispenser drawer concrete plinth) f Drum door...
  • Page 49: Rear View

    Installation and connection Rear view a Holder for: d Adapter for external dispensing system – Inlet hose e Inlet hose (cold water) – Transit bars when removed f Inlet hose (hot water) b Mains connection cable g Drain pipe c Safety cap for transit bars h Height adjustable feet...
  • Page 50: Installing The Machine

    Installation and connection Installing the machine This washer-extractor is not suitable for building under. The machine must be permanently connected to the electricity supply so that the door can be opened. For this reason, it must not be connected to devices such as timers which would switch it off automatically.
  • Page 51: Installation Surface

    Installation and connection Installation surface Removing the transit bars ^ These must be removed before the Ensure that the machine feet and machine is used for the first time. the floor are dry to prevent the machine from slipping during the spin cycle.
  • Page 52 Installation and connection ^ withdraw the transit bar. ^ withdraw the transit bar. To avoid the risk of injury the holes for the transit bars must be covered after they have been removed. ^ Turn the right-hand transit bar 90°, then ^ Fit the covers onto the two holes.
  • Page 53: Re-Fitting The Transit Bars

    Installation and connection Levelling the machine The machine must stand perfectly level on all four feet to ensure safe and proper operation. Incorrect installation may increase electricity and water consumption and may cause the machine to move about. Screwing out and adjusting the feet The four adjustable screw feet are used to level the machine.
  • Page 54: Securing The Machine To Prevent It Slipping

    Installation and connection Securing the machine to prevent it slipping ^ Secure both front feet on the washing ^ Use a spirit level to check the machine using the fixing brackets machine is standing level. supplied. ^ Hold foot 1 securely with a pipe ^ Follow the fitting instructions wrench.
  • Page 55: Washer-Dryer Stack

    Installation and connection Washer-dryer stack Installation on a raised plinth A Miele tumble dryer can be stacked The washer-extractor can be installed on top of this washer-extractor. A "WTV" on a steel plinth (open or closed, stacking kit (optional accessory) is available as an optional Miele required for this.
  • Page 56: Plumbing

    Maintenance and care with a flow pressure of between 1 and 10 bar (100 kPa and 1,000 kPa). At Only use a genuine Miele hose should higher water pressures it is essential to you ever need a replacement. Miele fit a reducer valve.
  • Page 57: Connection To The Hot Water Supply

    (with odour only. trap). N.B. If not supplied with the machine an angle connector is available through the Miele Spare Parts Department.
  • Page 58: Electrical Connection

    30 mA residual current device (RCD). An electrical safety test must be carried out after installation and after any ser- WARNING vice work. THIS MACHINE MUST BE The mains connection cable may only EARTHED be replaced by an original Miele spare part.
  • Page 59: Single Phase Ac 230 V - Country Variant

    Installation and connection Single phase AC 230 V - country variant This device is intended for connection to the power supply with Earth Fault Loop impedance Z not exceeding 0.38 Ohms. If in doubt please contact your electricity supplier or a qualified electrician for advice.
  • Page 60: Technical Data

    Technical data Height 850 mm Width 595 mm Depth 725 mm Depth with door open 1,085 mm Weight 109 kg Max. floor load in operation 3000 Newton Capacity 6.5 kg dry laundry Voltage See data plate Connected load See data plate Fuse rating See data plate Emission sound pressure level...
  • Page 61: Settings Menu J

    Settings menu J for changing standard settings The Settings menu is used to alter the machine's electronics to suit different requirements. Settings can be altered at any time.
  • Page 62: Suds Cooling

    Settings menu J To open the Settings menu Suds cooling should be activated: A Turn the programme selector to – where the drainage pipes do not Finish. The entry menu will appear. comply with DIN 1986. The machine is delivered with Suds 15:03 cooling activated.
  • Page 63: Settings/Supervisor Level Menu

    Settings/Supervisor level menu You are now in Supervisor level. The Settings menu (except for Suds You can alter all the settings described cooling, Display contrast and Display previously as well as the settings on the brightness) are locked by a code to following pages.
  • Page 64: Time Of Day

    Settings/Supervisor level menu Language J Time of day First select either a 24 hour or 12 The display can be set to appear in hour clock or to not have a clock one of several different languages. displayed at all. Then set the current ^ Select the language you want and time of day.
  • Page 65: Memory

    Settings/Supervisor level menu Memory Main wash water If an additional option has been You can select hot or cold water for selected for a programme, or the the main wash. Hot water can only be recommended temperature or spin only taken in if the wash temperature speed has been altered, the machine is above 30°C.
  • Page 66: Standard Plus Temp

    Settings/Supervisor level menu Standard plus temp. Chemo thermal dis. The pre-set temperature can be The pre-set disinfection process can changed in the Standard plus be altered in the Chemo thermal programme. There are 4 different disinfection programme. There is a temperatures to choose from.
  • Page 67: Hygiene Disinfection

    Settings/Supervisor level menu Hygiene disinfection Finish Disinfection The pre-set disinfection process can In the Thermal disinfection and be altered in the Cleaning cloths Chem. therm. disinfection hygiene dis. programme. There is a programmes, the chemical finishing choice of 4 temperatures with process can be activated to take corresponding holding times.
  • Page 68: Spin-Treat, Std, Disin

    Settings/Supervisor level menu Spin-treat, std, disin. Spin-treat cloths After carrying out the finishing After carrying out the finishing process in the Standard mop process in the Cleaning cloths 40°C/ programmes, in the mop disinfection 60°C and Finish cleaning cloths programmes and the Treat mops programmes, you can determine the programme, you can determine the level of residual moisture using the...
  • Page 69: Further Programmes

    Settings/Supervisor level menu Further programmes Minimum iron level Selecting Further programmes offers You can increase the water level for you a choice of several more the main wash in the Minimum iron programmes. programme. 0 = no additional programme (default The machine is delivered with the Block setting).
  • Page 70: Pre-Wash Duration

    Settings/Supervisor level menu Pre-wash duration Pre-wash Cott/M-iron You can lengthen the duration of the You can choose for pre-wash to be pre-wash. carried out with every Cottons and Minimum iron programme. The machine is delivered with the Block parameters option selected (the wash The machine is delivered with the duration will be controlled according to Select via prog.
  • Page 71: No. Rinses Cottons

    Settings/Supervisor level menu No. rinses Cottons No. rinse disinfection You can alter the number of rinses An additional rinse can be activated which are carried out in the Standard, in the Chemo thermal disinfection Cleaning cloths, Cottons hygiene and and Thermal disinfection Cottons universal programmes.
  • Page 72: Pre-Rinse Minimum Iron

    Settings/Supervisor level menu Pre-rinse Minimum iron Energy usage control A pre-rinse can be carried out in the When this option is selected, the Minimum iron programme. machine will optimise the energy it uses in the Cottons Hygiene, Cottons The machine is delivered with this universal and Minimum iron option deactivated.
  • Page 76 Dubai Tel: (01) 461 07 10, Fax: (01) 461 07 97 Tel: +971-4-341 84 44 E-Mail:, Internet: Fax: +971-4-341 88 52 Manufacturer: Miele & Cie. KG E-Mail: Carl-Miele-Straße 29, 33332 Gütersloh, Germany Internet: Alteration rights reserved/1216...