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Operating manual
Washer
PW 5065
UV
To prevent accidents
and machine damage
read these instructions
before
installation or use.
M.-Nr. 06 787 080

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   Summary of Contents for Miele PW 5065

  • Page 1 Operating manual Washer PW 5065 To prevent accidents and machine damage read these instructions before installation or use. M.-Nr. 06 787 080...
  • Page 2: Table Of Contents

    Contents IMPORTANT SAFETY INSTRUCTIONS ....... . . 3 Guide to the washer..........6 Before using for the first time .
  • Page 3: Important Safety Instructions

    Faulty components must only be replaced with genuine Miele spare parts to maintain safety standards. If the power cord is damaged it must only be replaced by a Miele Service technician with a genuine Miele power cord.
  • Page 4 However, under certain conditions it may be possible for installation in these applications. Please contact the Miele Technical Service Department with specific requirements. Do not install this machine in rooms where temperatures below freezing may occur.
  • Page 5 If the washer needs to be descaled, use a descaling agent with corrosion protection. These special descaling agents can be purchased from the Miele Service department. Use as directed. Never use solvent based cleaning agents in this machine, this may result in damage and create toxic fumes.
  • Page 6: Guide To The Washer

    Guide to the washer Control panel a "Start" button, with indicator starts the selected wash program. b Display with –, "OK" and + buttons allows more info to be seen on the following screens. c m Delay Start button, with indicator d PC Indicator/Optical interface allows a service technician to check and update the wash programs...
  • Page 7 Display – / + buttons To change the component highlighted in the display. – decreases the value or moves the marker up + increases the value or moves the marker down. "OK" button To confirm the selected value and to select the next component.
  • Page 8: Before Using For The First Time

    Before using for the first time The appliance must be correctly installed and connected before the first use. Please see the "Installation instructions". For safety reasons, it is not possible to run a spin cycle before the first use. The Welcome screen shows when the machine is turned on for the first time.
  • Page 9: Using The Washer

    1. Sort the laundry ^ Empty all pockets. Foreign objects left in pockets (e.g. nails, coins, paper clips, etc.) can cause damage to clothes and the machine. ^ Pre-treat stains. Tough stains (blood, egg, coffee, tea etc.) or badly soiled areas (collars and cuffs) should be penetrated with a stain remover or a paste made from powder detergent and warm water.
  • Page 10: Load The Laundry

    Using the washer 2. Load the laundry ^ Open the drum door using the "Door" button. The drum light switches on. ^ Load the laundry loosely into the drum. For best results, wash mixed loads of small and large items. This will improve washing effectiveness and help distribute the load evenly.
  • Page 11: Select A Program

    3. Select a program ^ Select a program and the desired temperature with the program selector. The display shows the selected wash program. Cottons The display switches to the program selection. 60°C 1400 rpm Duration: ^ To change the highlighted spin speed use the +/–...
  • Page 12: Adding Detergent

    Using the washer 4. Adding detergent Use detergent according to the laundry soiling and water hardness. Too little detergent may cause: – ineffective cleaning of laundry; fabrics may become gray and stiff over time. – grease stains on the laundry. –...
  • Page 13: Starting A Program

    5. Starting a program Coin mechanism If the machine is coin operated, please regard the displayed request to pay. If the door is opened after a program has started or if the program is canceled the credit is lost. "Start" flashes when a program can be started.
  • Page 14: Canceling A Program

    Using the washer The program will be locked 3 minutes after the program has started when the washer is operated with a coin mechanism. Canceling or changing a program is no longer possible. Canceling a program A program can be canceled any time after a program has started.
  • Page 15: Adding/removing Laundry During A Wash Program

    Adding/removing laundry during a wash program You can interrupt some programs to add or remove a piece of laundry. ^ Press the "Door" button to open the door. ^ Add or remove the piece of laundry. ^ Close the drum door. The program will continue automatically.
  • Page 16: Program Guide

    Program guide COTTONS 95° to 30°C (203°F to 86°F) Items Items of cottons, linens or mixed fabrics. Tips – Use COTTONS 95°C to sanitize laundry or for heavily soiled items. – Wash dark colored fabrics with detergent for colors or a liquid detergent.
  • Page 17 Bed linen 60°C to 40°C (140°F to 104°F) Items Bed linens made of cottons or mixed fabrics. Use color detergent for color items Detergent Universal or color detergent Load size 14.3 lb (6.5 kg) Curtains 40°C to cold (104°C to cold) Items Curtains which are machine washable according to the manufacturer.
  • Page 18 Program guide Quick wash 40°C (104°F) Items Small load of lightly soiled items, which can be washed in "COTTONS" Detergent Universal or color detergent Load size 7.7 lb (3.5 kg) Shirts 60°C to 40°C (140°F to 104°F) Items Shirts and dress shirts. Pre-treat collars and cuffs if they are more soiled than usual.
  • Page 19 Proofing 40°C to 30°C (104°F to 86°F) Items To treat micro fiber, ski clothing, fine dense cotton or table cloths to make them water repellent and soil resistant. – The item should be washed and spun or dried. – To get an optimum result heat-treat the items in a clothes dryer or by ironing them.
  • Page 20 Program guide Additional special programs can be accessed in the menu "Settings - Supervisor level". Contact Miele technical service to access these programs. Intensive Wash 60°C to 40°C (140°F to 104°F) Items Heavily soiled cottons, linen or mixed fabrics Detergent...
  • Page 21 Towels + 60°C to 40°C (140°F to 104°F) Items Lightly soiled cotton terry laundry Use color detergent for dark colored laundry Detergent Universal detergent Load size 12 lb (5.5 kg) Capes 30°C (86°F) Items Lightly soiled synthetic capes Detergent Detergent for delicates Load size 6.6 lb (3.0 kg) Chem.
  • Page 22: Program Sequence

    Program sequence COTTONS MINIMUM IRON DELICATES Towelling Table linen Bed linen Curtains Denim Dark garments Woollens Quick wash Shirts Starch Pillows Outerwear Proofing Extra Rinse Intensive wash* Flour* Grease and fat* Towels* Capes* Chem.Therm. Dis.* * = Programs can be added from the "Settings - Supervisor level" when activated by the Technical Service.
  • Page 23 Symbols d = Low water level ( = Medium water level e = High water level a = Normal wash rhythm b = Gentle wash cycle c = Woolens The washer is equipped with an electronic control which determines the load size automatically.
  • Page 24: Selecting A Spin Speed

    Selecting a spin speed Program COTTONS MINIMUM IRON DELICATES Towelling Table linen Bed linen Curtains Denim Dark garments WOOLLENS Drain/Spin Quick wash Shirts Starch Pillows Outerwear Proofing Extra Rinse Intensive wash* Flour* Flour +* Grease and fat* Grease and fat +* Towels short* Towels +* Capes*...
  • Page 25: Delay Start

    The delay start feature cannot be used when the washer is operated by a coin mechanism. The delay start feature allows you to start a program at a later time. The program start can be delayed 30 minutes up to 24 hours. The time of day must be correctly set to allow the delay start feature to function properly.
  • Page 26: Detergent

    Detergent Only use laundry detergent formulated for front loading washing machines. For wool and wool blend fabrics use a detergent formulated for wools. Follow instructions on the detergent packaging for the correct use and amount of detergent. The amount of detergent used depends on the level of soiling: Light soiling No soiling or stains are visible.
  • Page 27 ^ When dying fabrics in the washer, adhere to the manufacturer’s instructions. External dispensing As an option the washer can be set up to an external detergent dosage system. A conversion kit is necessary which can be purchased from Miele Technical Service. Detergent...
  • Page 28: Cleaning And Care

    Cleaning and Care Before cleaning the appliance, disconnect the power supply by unplugging the unit or manually tripping the circuit breaker. Do not use chemical solvents, abrasive cleaners, glass or all purpose cleaners. These can damage plastic surfaces and other parts.
  • Page 29: Cleaning The Inlet Hose Filter

    Cleaning the inlet hose filter The washer has two water inlet filters to protect each inlet valve. Check and clean these filters every 6 months. This may have to be done more frequently with some water supplies. Cleaning the inlet hose filters ^ Turn off the water faucet.
  • Page 30: Frequently Asked Questions

    Frequently asked questions Repairs to electrical appliances must only be carried out by a qualified and trained person in accordance with local and national safety regulations. Repairs and other work by unqualified persons could be dangerous. The manufacturer cannot be held responsible for unauthorized work. The following section will help you avoid placing a service call by identifying issues you may encounter while operating the machine: A wash program cannot be started...
  • Page 31: The Display Shows A Fault Message

    – the water valve is closed. – the inlet hose is kinked. – the filters are blocked. Check that the drum light is correctly fitted. Start the program again. If the fault message appears again call Miele’s Technical Service Department.
  • Page 32: General Problems With The Washer

    Frequently asked questions General problems with the washer Issue The washer shakes during the spin cycle. There are unusual sounds coming from the drain pump. Large amounts of detergent residue remain in the dispenser drawer. The fabric softener is not completely dispensed or too much water remains in the §...
  • Page 33: Poor Wash Results

    Poor wash results Issue The laundry does not get clean with liquid detergent. Laundry has a gray sticky residue. There is white detergent residue on dark laundry. Items with greasy soiling are not clean after a wash program. Frequently asked questions Possible cause Liquid detergents do not contain bleaching...
  • Page 34 Frequently asked questions The door will not open when the "Door" button is pressed Issue The washer has no power. Insert the plug into the outlet and check that the Power failure The door was not properly closed. There is still water in the drum and the washer cannot drain it away.
  • Page 35: Opening The Door During A Power Failure Or When The Drain Is Blocked

    Opening the door during a power failure or when the drain is blocked Disconnect the machine from the power supply. ^ Open the detergent dispenser drawer. ^ Remove the tool. ^ Open the lint trap door. Frequently asked questions Machines with a drain pump If the main drain hose is clogged, water will be retained in the machine (max.
  • Page 36 Frequently asked questions Once the flow of water stops: ^ Remove the lint trap lid. ^ Remove any foreign objects or lint from the filter. ^ Check that the impeller (in the back of the chamber) rotates freely by spinning it with your hand. ^ Return the lint trap lid and tighten into place.
  • Page 37 Machines with a drain valve ^ Press the lever for the emergency drain down and hold until you hear no more water running out. Frequently asked questions Open the drum door Always make sure the drum is stationary before reaching into the drum to remove laundry.
  • Page 38: Changing The Light Bulb

    ^ Replace the bad light bulb with a new one. A replacement bulb can be obtained by contacting Miele. The light bulb must not exceed the maximum wattage listed on the data plate. ^ Insert the light bulb into the plastic fitting.
  • Page 39: After Sales Service

    Repairs In the event of a fault which you cannot fix yourself, please contact the Miele Technical Service Department. 1-800-999-1360 techserv@mieleusa.com 1 800 565-6435 service@miele.ca When contacting the Technical Service Department, please quote the model and serial number of your appliance.
  • Page 41: Installation Instructions

    Installation Instructions To prevent accidents and machine damage read these instructions before installation or use.
  • Page 42: Installation

    Installation Front view a Water intake hose hot b Water intake hose cold c Electrical connection d Control panel e Detergent dispenser drawer f Drum door g Access panel to drain filter, drain pump and emergency door release h Height adjustable feet i Stand j Retaining clips (for concrete stand) k Recessed grip...
  • Page 43 Rear view a Lid with transport grips b Mounting for: – Water intake hose – Drain hose – Withdrawn shipping struts c Power cord d Shipping struts with rotary protectors e Water intake hose (cold) f Water intake hose (hot) g Drain hose for drain pump h Drain hose for drain valve i Height adjustable feet...
  • Page 44: Installation Site

    Installation Installation site The washer cannot be built-in. Do not install the machine directly next to or over an open floor drain or drain channel. Moisture can penetrate the machine and damage electrical parts. A concrete floor is the most suitable surface for the washer.
  • Page 45 ^ Turn the left shipping strut counterclockwise 90° with the enclosed combination wrench. ^ Pull the shipping strut out. ^ Turn the right shipping strut counterclockwise 90° with the enclosed combination wrench. ^ Pull out the shipping strut out. Installation...
  • Page 46: Installing The Shipping Struts

    Installation ^ Close the holes with the rotary protectors and their caps. ^ Fasten the shipping struts at the rear side of the washer. Take care to insert the drill holes, b, into the clamps, a. Movement of the washer without the shipping struts in place should be kept to a minimum.
  • Page 47: Leveling The Washer

    Leveling the washer To ensure smooth operation the washer must be level. Failure to level the machine can result in increased water and energy consumption as well as the washer "banging" during the spin cycle or "walking" across the floor during use. Adjust the four leveling feet The washer is leveled by adjusting the four feet.
  • Page 48: Installation On A Base

    Miele Service Technician. Empty the coin mechanism regularly. Coins or tokens may get jammed. Do not install devices to auto- matically turn the washer off, e.g. a clock timer. * Available from your Miele dealer or Miele.
  • Page 49: Water Connection

    Do not remove these filters except for cleaning. Maintenance Replace the water hoses only with genuine Miele hoses. Extension hoses Extension hoses (8’ 2" or 13’ [2.5 m or 4 m]) may be obtained from Miele. Installation...
  • Page 50 Installation Hot water connection Connecting the machine to a hot water supply will lead to low electrical consumption during hot water operation. The hot water temperature at the water faucet must not exceed 158°F (70°C). The water in single water lines from the hot water source cools faster when not in constant use.
  • Page 51: Drainage

    If necessary the drain hose can be extended up to 16’ 5" (5 m). The hose extension can be purchased from your Miele dealer or Miele. The drain pump must be replaced for drain heights over 3 ft (1 m). The maximum allowable drain height is 5 ft 11 in (1.8 m).
  • Page 52: Electrical Connection

    The conversion must be performed by a Miele Service Technician. Additionally the "Heating level" setting must be adjusted. Do not install devices to automatically turn the washer off, i.e.
  • Page 53: Technical Data

    Height Width Depth Depth with the door open Weight Maximum floor load Capacity Fuse rating Rated load Fuse rating Noise level during spinning (Noise emission 3. GSGV) Minimum water flow pressure Maximum water pressure Length of intake hose Length of power cord Drain height maximum (Drain pump) Light bulb for drum light Technical Data...
  • Page 54: Help To Protect The Environment

    Help to protect the environment Disposal of the packing materials The cardboard box and packing materials protect the appliance during shipping. To prevent suffocation of children ensure that any plastic wrapping, bags, etc. are disposed of safely and kept out of the reach of children.
  • Page 55 Menu Settings J to adjust standard settings The washer controls can be adjusted to changing demands through the settings menu.
  • Page 56: Settings J

    Settings J Accessing the "Settings" J ^ Turn the program selector to "Finish". The main menu shows. 12:03 Selecting a program Settings F ^ Confirm with OK. ^ The "Settings" menu is selected. BackA Language F Suds cooling ^ Set the desired setting with the buttons +/–...
  • Page 57: Display Contrast

    Time of day This selection allows the clock to be shown as 24 hours, 12 hours or not at all. The time of day is also set here. If the clock is not selected the delay start can only be shown as a 24 hour timer.
  • Page 58 Settings J Standby The display goes out after 10 minutes and the "Start" button flashes slowly to save energy. Two options can be selected: The display will go into standby mode: – if no program is selected after the machine is turned on. –...
  • Page 59: Menu Settings - Supervisor Level

    The menu "Settings - Supervisor level" has to be "activated" by a Miele service technician or dealer. The menu "Settings" (except Language J) is locked with a code to prevent unwanted access. BackA Language F Supervisor level ^ Select the "Supervisor level" and confirm.
  • Page 60 Menu Settings - Supervisor level Language J The display contents can be shown in different languages. The fixed language selection can be set in the sub-menu "Languages J". ^ Select the desired language and confirm with OK. Supervisor level The access code for the operator level can be changed.
  • Page 61 Rinse water The water type for the rinse cycle can be selected for the "COTTONS" and "MINIMUM IRON" programs. The hot water intake will be only accessible at a wash temperature of 122°F (50°C) or higher. The machine comes factory set with the water type "hot"...
  • Page 62 Menu Settings - Supervisor level MINIMUM IRON duration The program "MINIMUM IRON" allows you to extend the wash time for the main wash. The machine comes factory set with the option Block Parameter selected. (The wash time will be controlled according to the factory set program data.) Special programs list Special programs can be added to...
  • Page 63 MINIMUM IRON rinses The program "MINIMUM IRON" allows you to change the number of rinses. 2 rinses (factory set) 3 rinses 4 rinses Pre-rinse COTTONS The program "COTTONS" allows a pre-rinse of the laundry. The machine comes factory set with this option turned off.
  • Page 64 Alteration rights reserved / 0806 M.-Nr. 06 787 080 / 01 en - USA...

Comments to this Manuals

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  • Nick Taylor Jul 27, 2013 08:57:
    I have a PW 5065 that is showing the message "Powe​r Failure. Program stopped&qu​ot; on the LED screen. If you "OK&q​uot; it a new message comes up "cann​ot change the program&qu​ot; and I can't get rid of this issue, and it seems the manual doesn't cover this problem?