Troubleshooting
Tray linking does not work
These are possible solutions. Try one or more of the following:
L
OAD THE SAME SIZE AND TYPE OF PAPER
•
Load the same size and type of paper in each tray to be linked.
•
Move the paper guides to the correct positions for the paper size loaded in each tray.
U
P
SE THE SAME
APER
•
Print a menu settings page and compare the settings for each tray.
•
If necessary, adjust the settings from the Paper Size/Type menu.
Note: The standard 550-sheet tray and the multipurpose feeder do not automatically sense the paper size. You
must set the size from the Paper Size/Type menu.
Large jobs do not collate
These are possible solutions. Try one or more of the following:
M
C
AKE SURE
OLLATE IS SET TO
From the Finishing menu or Print Properties, set Collate to On.
Note: Setting Collate to Off in the software overrides the setting in the Finishing menu.
R
EDUCE THE COMPLEXITY OF THE PRINT JOB
Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of
images, and the number of pages in the job.
M
AKE SURE THE PRINTER HAS ENOUGH MEMORY
Add printer memory or an optional hard disk.
Unexpected page breaks
I
P
T
NCREASE THE
RINT
1
From the home screen, navigate to:
> Settings > General Settings > Timeouts > Print Timeout
2
Increase the Print Timeout value, and then touch
S
P
T
IZE AND
APER
YPE SETTINGS
O
N
IMEOUT VALUE
.
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