Chip And Pin Transactions - Sale; Chip And Pin Transactions - Refund - Ingenico EFTBEMi Quick Start Manual

Chip And PIN Transactions - Sale

From the idle screen, insert the customers card
1
into the card reader. Enter the sale amount for the
transaction and press the green
For example enter £12.34 as 1234.
The customer must enter their PIN code.
2
NEVER ASK THE CUSTOMER TO DIVULGE
THEIR PIN CODE
After the customer has entered their PIN and
3
pressed , they will be prompted to return the
terminal to you.
The terminal will now dial out to the acquirer for
4
authoristation, if the transaction is authorised then
an Auth Code will be shown.
The terminal will print two receipts. The Merchant
5
Copy will be printed fi rst, then once you press
the key the Customer Copy will be printed.

Chip And PIN Transactions - Refund

From the idle screen, press
1
. Enter the Supervisor Password and
Then insert the customers card into the card
reader. Enter the refund amount for the transaction
and press .
The terminal will now dial out to the acquirer for
2
authoristation, if the refund is authorised then
REFUND ACCEPTED will be shown.
The terminal will print the Merchant Copy which the
3
customer must sign. Remove the card.
Check the signature on the Merchant Copy with that
4
on the card. If the signature is valid then choose
YES , otherwise choose NO
The terminal will then print the Customer Copy
5
key.
, then choose REFUND
.
.
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