Changing The Tally Roll; Tips And Advice - Ingenico EFTBEMi Quick Start Manual

Changing The Tally Roll

Hold the terminal securely in one hand. With the
1
other hand, and by using two fi ngers, lift the printer
cover release as shown. Fully open the printer cover
and remove the old roll of paper.
Unstick the end of the new roll, leaving the end
2
free, hold the paper roll and carefully place into the
printer compartment.
Holding the free end of the paper and the terminal
3
as shown, close the printer cover and push fi rmly
until it locks.
ONLY OPEN THE PRINTER COVER AS SHOWN
DO NOT FORCE THE PRINTER COVER
While on the idle screen press the
4
that the paper feeds correctly.

Tips And Advice

DUPLICATES:
1
transaction processed press the
then DUPLICATE
REFERALS:
2 If the terminal displays CALL AUTH
CENTRE or PLEASE WAIT with a telephone number,
then you must refer the transaction and phone for
authorisation for that card.
PIN TRIES EXCEEDED:
3
this message then the cards PIN has been locked
by the cardholder. They must contact their card
issuer or use an ATM to unlock the PIN if they do
know the PIN.
For Further Information
Global Payments 24 Hour Auth Centre:
Global Payments Tally Rolls:
Global Payments Terminal Helpdesk:
(Lines open 8am to 11pm Monday to Saturday, 10am to 5pm Sundays and 10am to 4pm public holidays)
To print a duplicate of the last
key three times,
.
If the terminal displays
1
2
3
key to ensure
1
2
0845 770 0600
0845 702 3344
0845 702 3344