CyberData V2 Quick Start Manual page 4

5.0 Contacting CyberData VoIP Technical Support
Please visit our website and complete the Contact VoIP Tech Support form
available at the following website address:
http://www.cyberdata.net/support/contactsupportvoip.php
Note You can also navigate through menus to the Support form by going to
www.CyberData.net
The Contact VoIP Tech Support form initiates a ticket which CyberData uses for
tracking. Most importantly, the Contact VoIP Tech Support form tells us which
PBX system and software version that you are using, the make and model of the
switch, and other essential troubleshooting information. Please also include as
much detail as possible in the Describe Problem section of the Support form.
Requests for Returned Materials Authorization (RMA) numbers require an active
VoIP Technical Support ticket number. A product will not be accepted for return
without an approved RMA number.
More information about warranty and RMA returns is available at the following
website address:
http://www.cyberdata.net/support/warranty/index.html
Quick Start Guide
as shown in the following figure:
930459D