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Related Manuals for Planet Networking & Communication IP-1000PT
Summary of Contents for Planet Networking & Communication IP-1000PT
- Page 1 High Definition PoE/Non-PoE IP Phone IP-1000PT/VIP-1000T...
- Page 2 High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T Copyright Copyright (C) 2015 PLANET Technology Corp. All rights reserved. The products and programs described in this User’s Manual are licensed products of PLANET Technology. This User’s Manual contains proprietary information protected by copyright, and this User’s Manual and all accompanying hardware, software, and documentation are copyrighted.
- Page 3 High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T WEEE Warning To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment, end users of electrical and electronic equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately.
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Page 4: Table Of Contents
High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T Table of Contents Chapter 1. Introduction ....................5 Features ......................7 Applications....................9 Product Specifications .................10 Physical Specifications and Packaging ............12 Keypad ......................13 Chapter 2. Initial Connection and Login ..............15 Chapter 3. Network Service Configurations............21 Chapter 4. VoIP IP Phone Status ................22 Status ......................22 4.1.1... -
Page 5: Chapter 1. Introduction
High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T Chapter 1. Introduction Cost-effective, High-definition VoIP Phone PLANET VIP-1000PT and VIP-1000T are low-cost but high-definition PLANET IP Phones where the earlier model comes with the PoE technology and the latter is without PoE. Whatever, both models, through IP PBX, feature VoIP and traditional telephone communications, and converged data and voice networks which can be built from one location to another without considering distance, thus making communications convenient over a long distance. - Page 6 High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T Standard Compliance Compliant with the Session Initiation Protocol 2.0 (RFC 3261), the VIP-1000PT and VIP-1000T are able to function with other PLANET and any third-party VoIP products. Enhanced, Full-Featured Business IP Phones The VIP-1000PT and VIP-1000T are business IP phones that address the communication needs of the enterprises.
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Page 7: Features
High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T 1.1 Features Highlights Supports SIP 2.0 (RFC3261) IEEE 802.3af/at Power over Ethernet compliant (VIP-1000PT only) Supports HD voice (G.722) Voice Activity Detection Auto Provisioning: TFTP, HTTP and HTTPS IP conflict detection Advantageous Applications SIP supports SIP domain, DNS name of server, peer to peer/IP call In-band, out-of-band, SIP info, RFC2833 DTMF relay Adaptive jitter buffer management Echo cancellation... - Page 8 High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T DNS relay and SNTP client QoS with Layer 2 and Layer 3 (SIP/RTP/Data) Maintenance and Management Integrated web server provides web-based administration and configuration Automated provisioning and upgrade via HTTPS, HTTP, TFTP User authentication for configuration pages Local and remote syslog (RFC 3164) SNTP time synchronization and TR-069 - 8 -...
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Page 9: Applications
High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T 1.2 Applications Enterprise IP Telephony Deployment of VIP-1000 Series The VIP-1000 Series is much easier to install and configure than the traditional phone system. Its low cost and high-definition voice quality give you value for money. Based on standard SIP 2.0, it is compatible with all the standard SIP-based servers. -
Page 10: Product Specifications
High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T 1.3 Product Specifications VIP-1000PT VIP-1000T Product High Definition PoE IP Phone High Definition IP Phone Hardware 1-line business-class IP phone Lines (Direct Numbers) 12 dialing buttons (0~9, *, #) 4 x fixed function buttons Feature Keys 20 multi-functional key One 10/100BASE-T RJ45 Ethernet port (IEEE 802.3) - Page 11 High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T Three-way Call Conferencing Call Hold and Call Forwarding Call Transfer: blind transfer and attended transfer Call Log: redial list, answered calls and missed calls Volume Adjustment: handset, speaker and ringer Volume Gain: handset input and speakerphone input Delayed Hotline Redial, Speed Dial Pick Up, Call Park, Dial Plan...
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Page 12: Physical Specifications And Packaging
High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T 1.4 Physical Specifications and Packaging Dimensions 185 x 146 x 67 mm Dimensions (W x D x H) 488g (VIP-1000PT) Net Weight 477g (VIP-1000T) Basic Packaging SIP IP Phone Unit x 1 Power Adapter x 1 (VIP-1000T only) Quick Installation Guide x 1 RJ45 Cable x 1 Stand x 1... -
Page 13: Keypad
High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T 1.5 Keypad Keypad, LED and Function Key Definitions Keypad Descriptions Interface Description For the placement of handset (Receiver end) Handset Top Cradle For hang-up and hang-off of handset Hook Switch For the placement of handset (Transmitter end) Handset Bottom Cradle RJ11 jack on the left side of the IP phone Handset Cord Port... - Page 14 High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T Interface Description transfer. The CONF key is used to implement CONF conference meeting calls. SPEAKER Press it to use hands-free. Rear View and Panel Descriptions Interface Descriptions Interface Description Headset console, connect to headset Headset The Switch is used to turn on or turn off DND.
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Page 15: Chapter 2. Initial Connection And Login
High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T Chapter 2. Initial Connection and Login Step 1. Handset Connection Insert one end of the Handset Cord into Handset and the other end into Handset Jack. Handset Step 2a. Connecting Power Adapter and Network Power Adapter Network Switch... - Page 16 High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T Step 2b. Connecting Power via PoE Interface and Network The VIP-1000PT can be configured without external power if connected to an IEEE802.3af PSE device such as 802.3af PoE injector/hub or 802.3af PoE switch. PoE Switch Only the VIP-1000PT supports 802.3af power injection;...
- Page 17 High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T Step 4. Login Prompt Use web browser (Internet Explorer 8.0 or above) to connect to 172.16.0.1 (type this address in the address bar of web browser). You’ll be prompted to input user name and password: admin and 123, respectively.
- Page 18 High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T 1.2 WAN Port IP Address 1) Pick up phone and press '****' to start IVR; 2) Choose '1' and then ‘2’, and the VIP-1000PT/VIP-1000T will report on the current WAN Port IP Address; 3) Input the new WAN port IP address and end it with '#'. ◆...
- Page 19 High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T 1) Pick up phone and press '****' to start IVR; 2) Choose '1' and then ‘5’, and the VIP-1000PT/VIP-1000T will report on the current DNS. 3) Input the new DNS and end with '#'. ◆...
- Page 20 High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T 1) Pick up phone and press '****' to start IVR; 2) Choose '5', and the VIP-1000PT/VIP-1000T will report on the 'WAN Port Login'; 3) At the prompt, please enter password. Please refer to Operation 1 for the password input.
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Page 21: Chapter 3. Network Service Configurations
High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T Chapter 3. Network Service Configurations Configuring and Monitoring your IP Phone from Web Browser The IP Phone integrates a web-based graphical user interface that can cover most configurations and machine status monitoring. Via standard web browser, you can configure and check machine status from anywhere around the world. -
Page 22: Chapter 4. Voip Ip Phone Status
High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T Chapter 4. VoIP IP Phone Status 4.1 Status You can check the basic phone status to find out more information about the phone. They include three parts: Basic, Syslog and Network. 4.1.1 Basic Included on this page are Product Information, Line Status, Network Status, VPN status and System Status. -
Page 23: Syslog
High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T 4.1.2 Syslog In this configuration interface, you can view Syslog, which records the VIP-1000 Series’ important configuration information. On this page, you can Refresh/Clear/Save your syslog by clicking the related button. - 23 -... -
Page 24: Network
High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T 4.2 Network User can configure the parameters of Internet Port, VPN, DDNS and MAC Clone. 4.2.1 Internet Port (WAN) 1) Static: In static mode, user should fill in the values of IP Address, Subnet Mask, Default Gateway, Primary DNS and Secondary DNS got from your administration. - Page 25 High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T 2) DHCP: In DHCP mode, IP phone is a DHCP client. IP phone will get the IP Address, Subnet Mask and Default Gateway from the DHCP server. Field Name Description Internet Port Choose DHCP DHCP Renew Renew the phone's IP address DNS Mode...
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Page 26: Vpn
High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T Field Name Description default value is 60 seconds; In On Demand mode, user needs to set the 'on demand idle time' from 0 to 60 minutes; the default value is 5 minutes. In Manual mode, the following two options are not chosen. -
Page 27: Ddns
High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T Field Name Description Choose either PPTP or L2TP for the VPN mode if VPN is enabled. VPN server IP address The user name for authentication. Password for authentication. 4.2.3 DDNS Field Name Description Dynamic DNS Enable DDNS and choose the provider for it. -
Page 28: Mac Clone
High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T 4.2.4 MAC Clone Description MAC is the hardware address of network equipment. Sometimes network providers may bind network account with network equipment's MAC address. So you may not pass the provider's authentication when you use a new VIP-1000 Series. In this case, you can use MAC clone to copy your PC's MAC address to VIP-1000 Series' Internet port. - Page 29 High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T Enable MAC address clone; Press button to get the PC's MAC address; Press button to save your change; if you don't want to use MAC clone, press button to cancel your change; Press to reboot VIP-1000 Series. - 29 -...
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Page 30: Sip Account
High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T 4.3 SIP Account 4.3.1 Line 1 On this webpage, users can configure the information about SIP account 1, including the following 4 parts: Basic Setup, Audio Configuration, Supplementary Service Subscription and Advanced. The following are the descriptions about these: 1) Basic Setup Set the basic information provided by your VoIP Service Provider, such as phone number, account, password, SIP proxy and so on. - Page 31 High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T Field Name Description Display Name The number will display in caller. Phone Number The number provided by SIP Proxy. Account SIP Account provided by SIP Proxy. Password SIP password provided by SIP Proxy. 2) Audio Configuration Select the audio codec you want to use.
- Page 32 High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T Field Name Description Voice Mailbox Fill in the mailbox's feature code provided by your server, for example, in Numbers Planet IP PBX, the code is *61. 4) Advanced Field Name Description Domain Name Type Use domain name in the SIP URI or not.
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Page 33: Sip Settings
High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T Field Name Description Prack Enable Enable Prack or not. SIP Option Enable If this option is enabled, VIP-1000 Series will send SIP-PING to server periodically instead of sending hello packet. The send interval is Keep-alive interval. -
Page 34: Voip Qos
High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T 4.3.3 VoIP QoS Through modifying SIP or RTP to different value of QoS, this determine This page allows you to configure the basic QoS DSCP Translation settings for SIP and RTP. The maximum number of supported DSCP values is 64 and the valid DSCP value ranges from 0 to 63. - 34 -... -
Page 35: Phone
High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T 4.4 Phone On this webpage, user can configure VIP-1000 Series' preferences like Multi-Functional Key, Dial Rule, Phonebook and Call Log. 4.4.1 Preferences 1) Preferences Field Name Description Handset Input Gain Adjust the handset input gain from 0 to 7. Speakerphone Input Adjust the speakerphone input gain from 0 to 7. - Page 36 High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T Field Name Description Default Tone Type Choose tone type from Custom, China, U.S., India and Custom so on. Dial Tone When entering a phone number to make an outbound 350@-19,440@-19;30(*/0/1+2) call. Busy Tone When receiving an outbound call. 480@-19,620@-19;30(.5/.5/1+2) Hook When the the handset is not placed on the cradle...
- Page 37 High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T Webpage/Field Name Description No Answer Set the target phone number to no answer forward. Forward No Answer Timeout The time a caller has to wait before being forwarded. The feature code of enabling all forward provided by your SIP Cfwd All On Code provider.
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Page 38: Multi-Functional Key
High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T 4.4.2 Multi-Functional Key VIP-1000 Series has 20 multi-functional keys, which can be used for making speed dial and changing the value of volume. Please follow the following processes to set up these multi-functional key functions: Choose one EXP Key from key 1 to 20;... -
Page 39: Dial Plan
High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T If set properly, press the corresponding key to turn up or turn down the value. 4.4.3 Dial Plan 1) Parameters and Settings Field Name Description Dial Plan Enable dial plan or not. Line Choose the call mode from line1. Fill in the sequence used to match input number. - Page 40 High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T check . 3) Syntactic Dial Plan String Description 0 1 2 3 4 5 6 7 8 9 * # Legal numbers Lowercase letter x stands for legal character. [sequence] To match one character from one sequence. For example, ♦...
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Page 41: Phonebook
High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T 4.4.4 Phonebook The user can download or upload phonebook to VIP-1000 Series via CSV file. 1) Phonebook Field Name Description Name Input the name. Number Input the phone number. Ring Choose a different ring. OK/Cancel Submit or cancel your change. - Page 42 High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T Add one phonebook: Click the Add button and the configuration table will be like picture 1; Fill in the value of parameters; Press the OK button to submit your change or press the cancel button to cancel your change, and then press the reboot button to make your change effective.
- Page 43 High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T 2) Blacklist Field Name Description Name Input the name. Number Input the number. Add one Blacklist: Click the Add button and the configuration table like picture 1 will appear; Fill in the value of parameters; Press the OK button to end configuration;...
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Page 44: Call Log
High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T Delete one Blacklist: Choose one blacklist; Click the Delete button to delete the blacklist; Press the Save button to submit your change and reboot the phone to make your change effective. Move one blacklist to phonebook: Choose one blacklist;... - Page 45 High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T 3) Missed Calls - 45 -...
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Page 46: Administration
High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T 4.5 Administration User can manage VIP-1000 Series on these six webpages; you can configure the Time/Date, password, web access, system log and so on. 4.5.1 Management On this page, you can configure the value of Time/Date, Password, Factory Defaults and so on. 1) Save File Config File Upload &... - Page 47 High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T 2) Administrator Settings User can change VIP-1000 Series' password, language and Web Access on this webpage. Password Reset: Choose your type between Normal User and Admin User in User Type; Set your user name in New User Name; Set your new password in New password;...
- Page 48 High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T if you enable this. You must add: 80 in the URL. Web Idle Timeout: Set the Web Idle timeout time. The webpage can be logged out after Web Idle Timeout without any operation. Allowed Remote IP: Limit remote client access to VIP-1000 Series via Web. 0.0.0.0 means no limit.
- Page 49 High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T Setup Steps: Enable Daylight Saving Time; Set value of offset, just like picture 2; Set Starting Month/Week/Day/Hour in Start Month/Start Day of Week and last in Month/Start Hour of Day. Set stop Month/Week/Day/Hour in Stop Month/Stop Day of Week and last in Month/Stop Day of Week/Stop Hour of Day, just like in picture 2.
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Page 50: Firmware Upgrade
High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T User can view syslog in remote server, and he/she can view the syslog in Status/Syslog webpage, too. 5) Factory Default Setting Select enable or disable lock default function. 6) Factory Defaults Press the Reset Factory Default button to make VIP-1000 Series default. 4.5.2 Firmware Upgrade Steps: Press Browse to browse the upgrade file;... - Page 51 High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T Management/Cert Manage page. Field Name Description Provision Enable Enable provision or not. Resync On Reset Enable resync or not. Resync Random Delay Set the maximum delay for request for the synchronization file. (sec) Resync Period (sec) Set the period time for resync;...
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Page 52: Snmp
High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T Field Name Description Upgrade Enable Enable Upgrade or not. Upgrade Error Retry Set the time to retry upgrade, effective when the last upgrade Delay(sec) failed. Upgrade Rule Fill in the URL of the upgraded file. 4.5.4 SNMP Field Name Description... -
Page 53: Diagnosis
High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T 4.5.5 Diagnosis The VIP-1000 Series provides two ways to check the issue of network, one is Ping Test and the other is Traceroute Test. 4.5.6 Operation Mode There are two modes on this page: Basic Mode and Advanced Mode - 53 -... - Page 54 High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T The default is advanced mode. This mode provides multiple WAN and VLAN functions, otherwise, basic mode does not support these functions. - 54 -...
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Page 55: Appendix A -- Frequently Asked Questions
High Definition PoE/Non-PoE IP Phone VIP-1000PT/VIP-1000T Appendix A -- Frequently Asked Questions Q1: No operation after powering on. A1: Check if the power adapter is properly connected. If applicable, check if the PoE (Power over Ethernet) switch behind the IP phone is set correctly. Note only VIP-1000PT supports PoE function.