Planet Networking & Communication VIP-251T User Manual

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Desktop SIP IP Phone
VIP-251T
User's manual
Version 1.0
1

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Summary of Contents for Planet Networking & Communication VIP-251T

  • Page 1 Desktop SIP IP Phone VIP-251T User’s manual Version 1.0...
  • Page 2 Copyright Copyright (C) 2011 PLANET Technology Corp. All rights reserved. The products and programs described in this User’s Manual are licensed products of PLANET Technology, This User’s Manual contains proprietary information protected by copyright, and this User’s Manual and all accompanying hardware, software, and documentation are copyrighted.
  • Page 3 Revision User’s Manual for PLANET SIP IP Phone: Model: VIP-251T Rev: 1.0 (2011, January) Part No. EM-VIP251TV1.0...
  • Page 4: Table Of Contents

    TABLE OF CONTENTS Chapter 1 Introduction ................7 Overview..........................7 Package Content .......................8 Physical Details .........................8 Front View and Keypad function................8 Rear View .........................10 Get Familiar with LCD.....................10 Chapter 2 Preparations & Installation ..........12 Physical Installation Requirement ................12 Administration Interface ....................14 Web configuration access: ..................14 Chapter 3 Network Service Configurations........
  • Page 5 Three Way Conference .....................27 Chapter 7 Configuration from WEB ........... 28 System Status......................28 Network Configuration.....................28 WAN settings......................28 LAN settings......................30 DHCP Server settings ....................30 MAC Clone settings ....................31 VPN settings ......................32 SIP Protocol Settings_SIP-1 Setting.................33 Supplement Service Settings ..................34 Media Settings ......................35 Other Settings ......................36 General Settings......................37 Advanced Settings_QoS Settings ................37...
  • Page 6 Call Transfer ......................56 3-Way Conference ....................56 Call Waiting ......................56 Appendix C VIP-251T Specifications ................57...
  • Page 7: Chapter 1 Introduction

    The VIP-251T brings the benefits of VoIP technologies to your daily life. It is the SIP IP phone featuring self-contained, service-integrated, intelligent phone functions, and powerful voice processing. The...
  • Page 8: Package Content

    The contents of your product should contain the following items: VoIP IP Phone Power adapter Quick Installation Guide User’s Manual CD RJ-45 cable x 1 Physical Details The following figure illustrates the front/rear panel of IP Phone. Front View and Keypad function Front Panel of VIP-251T...
  • Page 9: Keypad Description

    Keypad Description Menu and all status shall be displayed for users. LCD Display Enter the phone book selection. Phone Book Enter the call log menu, including Incoming, Outgoing, Missed Call Log three selections. Enter the short message mode To pick up other ringing phone call in same LAN (SIP-1 supported, Pick Up SIP-2 unsupported) Delete a character when in text editing mod...
  • Page 10: Rear View

    Rear View Rear Panel of VIP-251T 5V DC Power input outlet DC 5V RJ-45 connector, for Internet access, connected directly to Switch/Hub through straight CAT-5 cable. RJ-45 connector, to maintain the existing network structure, connected directly to the PC through straight CAT-5 cable...
  • Page 11 This icon displays the LAN Network Status. It indicates the physical LAN network is connected. This icon displays the LAN Network Status. It indicates the physical LAN network is unconnected. The icon displays the register Status. It indicates the phone is registered. The icon displays the register Status.
  • Page 12: Chapter 2 Preparations & Installation

    Chapter 2 Preparations & Installation Physical Installation Requirement Step 1: Handset Connection Plug Handset Core with Handset and Handset Jack. Step 2: Connecting Power Adapter and Network Use only the power adapter shipped with the unit to ensure Note correct functionality.
  • Page 13 Step 3: Computer Network Cable Plug RJ-45 Cable with WAN port and Switch/Hub Step 4: Computer Network Setup Plug RJ-45 Cable with LAN port and Computer Step 5: Login Prompt Set your computer’s IP address to 192.168.0.x, where x is a number between 2 to 254 (except 1 where is being used for the IP Phone by default).
  • Page 14: Administration Interface

    Administration Interface The IP Phone provides GUI (Web based, Graphical User Interface) for machine management and administration. Key pad administration also available for simple configuration. Web configuration access: To start IP Phone web configuration, you must have one of these web browsers installed on computer for management •...
  • Page 15: Chapter 3 Network Service Configurations

    Chapter 3 Network Service Configurations Configuring and monitoring your IP Phone from web browser The IP Phone integrates a web-based graphical user interface that can cover most configurations and machine status monitoring. Via standard, web browser, you can configure and check machine status from anywhere around the world.
  • Page 16: Wan Ip Address Configuration Via Web Configuration Interface

    IP Phone main page WAN IP address configuration via web configuration interface Execute your web browser, and insert the IP address (default: 192.168.0.1) of VIP in the address bar. After logging on machine with password (default: admin), browse to “Network Configuration” --> “WAN”...
  • Page 17 Default: 255.255.255.0 IP Phone Gateway of Default Gateway Default: 192.168.0.254 After confirming the modification you’ve done, Please click on the Submit button to apply settings and browse to “Save & Reboot” menu to reboot the machine to make the settings effective. Connection Type Data required.
  • Page 18: Chapter 4 Configuration From Button

    You can browse and modify the phone’s IP address, ringing, software information, default settings and reboot and so on. Menu Item Introduction The below table list Menu items which VIP-251T included: Main menu Menu Item (LCD display) Submenu Items(LCD display) 1.1.
  • Page 19: How To Configurate From Menu

    5.1.2. BELLTYPE LIST 1~N 5.1.3. ENABLE or DISABLE 5.2. BELL TYPE 5.3. CALL WAITING 5.4. AUTO AREACODE 5.5. CALL FORWARD 5.6. HOTLINE 5.7. ALARM 5.8. LOCAL TIME 6.1. DOMAIN MODE 6.2. CARRY PORT INFO 6. ADVANCE 6.3. SIP PORT 7.1. SET DEFAULT 7.2.
  • Page 20: View Phone Ip And Number

    255.255.255.0 H/W Ver. Gateway Address 192.168.20.1 DSP Ver. DNS Server1 D2.52 164.124.101.2 Product No. DNS Server2 VIP-251T 172.20.106.5 Network Mode MAC Address STATIC 00:21:f2:01:07:82 IP Address Phone Number 192.168.20.13 3333 You can press “DOWN/VOL-“ or “UP/VOL+“ button to browse all these lines.
  • Page 21: Chapter 5 Initial Connecting And Settings

    Chapter 5 Initial Connecting and Settings Connect the phone Step 1: Connect the IP Phone to the corporate IP telephony network. Before you connect the phone to the network, please check if your network can work normally. You can do this in one of two ways, depending on how your workspace is set up. Direct network connection: By this method, you need at least one available Ethernet port in your workspace.
  • Page 22: Initial Setting

    Initial Setting This VoIP Phone provides you with rich function and parameters setting. If you have enough knowledge about network and SIP protocol, it is better for you to understand many parameters. But if you know little about network and SIP protocol, you can also easily make initial setting according to the following steps to enjoy rapidly high quality voice and low cost from this VoIP Phone.
  • Page 23 (Enter) button, the LCD screen will display “WAN”. 3. Press the Enter button, and press the button to browse “PPPoE”. 4. Press the Enter button, the LCD screen will display PPPoE ID, press 0~9 digit buttons to enter ID, press Delete button to delete one digit once a time, press Cancel button to previous menu. 5.
  • Page 24: Chapter 6 Calls

    Chapter 6 Calls Make Phone Calls Items Descriptions 1. Pick up Handset or press [SPEAKER] button, you will hear the dialing tone (busy tone if not register successfully), LCD will display “>” 2. Enter the phone numbers, wait for 4 seconds or press”#” or “REDIAL” button to make a call.
  • Page 25: Answer Calls

    1. Pick up Handset or press [SPEAKER], LCD will display “>”. 2. Input IP with digits, and then press “#” button to send the number. Note: 1. After IP Phone registered with SIP Server / IP PBX successfully, the IP Phone just could make peer-to-peer call.
  • Page 26: Short Message (Sms)

    Short message (SMS) When the phone is on-hook, press “SMS” button to get the short massage service function(if the SIP-2 account is registered), then you can select “SEND” item to enter the short message editing mode, or select “RECEIVED BOX” item to browse the already received short messages, also you can select “SENT BOX”...
  • Page 27: Three Way Conference

    2. Then B rings C, A and B will listen right-back tone. 3. If C answer the call, A will hook on. 4. If C does not answer the call successfully, A will talk with B again. - Attended Transfer: User can transfer an active call to a third party with announcement. At first, A talk with B.
  • Page 28: Chapter 7 Configuration From Web

    Chapter 7 Configuration from WEB System Status User can see the System Status page if you login the Web successfully. And you can also click [System Status] to enter this page. The page displays IP Phone’s current status, including current software version, LAN configuration, and register status and so on.
  • Page 29 Interface DHCP 1. Set “DHCP” in the “IP Mode” text. 2. You should set “manual” in the “DNS Mode” if you set “DNS” by yourself. And then fill the DNS in the two following texts. Settings Generally speaking, you can set “Automatic” in the “DNS Introduction Mode”...
  • Page 30: Lan Settings

    Generally speaking, you should select a kind of IP Mode from the two IP Modes if you use IP Phone in the local area network. Y ou can select the “Static” IP Mode if you are familiar with the Network Configuration and you can fill all the parameters in the texts by yourself.
  • Page 31: Mac Clone Settings

    Items Descriptions You can use DHCP Server if you enable it. Enable DHCP Server DHCP Server Start Address. The Network Sect of DHCP Server Start Address should be the same with the one that IP Phone’s LAN. DHCP Start Address Generally speaking, you can use the default setting.
  • Page 32: Vpn Settings

    1. You can see your PC’s MAC address in the “Current PC MAC Address” text. 2. It will copy “Current PC MAC Address” to “Cloned MAC Address” text if you click “Clone address” button. 3. Click the “save” button, and then click the “reboot”, if you login again you will see the IP Phone’s WAN MAC Address has changed.
  • Page 33: Sip Protocol Settings_Sip-1 Setting

    Secondary DNS that DHCP Server will distribute. You can use the Router Config default setting. This parameter set a static route to VPN channel. The static route can be a single host route or a network route according to “Type”. For example: Lease Time route add -net 211.93.137.44 netmask 255.255.255.255 dev netb...
  • Page 34: Supplement Service Settings

    The domain name of SIP Server IP Domain name The IP address SIP Server IP SIP Proxy The port of SIP Server for service of VOIP by Providers, default is 5060. You should enable “Carry Port Information” in the Other Settings page if SIP Proxy Port the SIP Server Port is not 5060 or SIP messages need to carry port information for IP.
  • Page 35: Media Settings

    Set the number which IP Phone will forward incoming calls to when Forward noAns Number IP Phone is no-answer. Set the no-answer timeout, default is 20s. Forward noAns Timeout If or not enable pickup function PickUP Enable Set the pick up number. PickUP Feature Code If or not enable MWI..Save and reboot to make changes effective.
  • Page 36: Other Settings

    Other Settings Other Settings include advanced settings about SIP protocol. Items Descriptions If or not use domain name in the SIP URI. Domain name Mode If or not carry Port information in the SIP URI. Carry Port Information The local port of SIP protocol,default is 5060. Signal Port RFC2833 Payload(>=96): You can use the default setting.
  • Page 37: General Settings

    General Settings Items Descriptions If or not enable STUN. NAT Traversal STUN Server IP NAT Server IP STUN Server Por NAT Server Port Set interval to send message to STUN server in order to keep link NAT Refresh Interval status. (Second) If or not enable auto answer, if this is enabled, IP Phone will answer Auto Answer...
  • Page 38: Dial Rule

    Some ISP supply QoS services. The QoS services can make the best of improving the quality of Voice application. You can get the settings from the ISP if they supply QoS services. Please connect with them if you need it. If in you network has VLAN, you can set a vlan ID value in VLAN ID column.
  • Page 39 Effictive when user choose IP dial mode in Call Mode, the URI is IP address, also you can add phone number or port information to URL E.g.: 192.168.100.3 1002@192.168.100.3 1002@192.168.100.3:2060 The dial prefix will be added in the front of the outgoing number if the Dial Prefix number matches shortcut button or dial rule.
  • Page 40 Below are 3 examples: Example-1 Matching steps: 1. User dial 223456789# 2. IP Phone match 223456789 3. Cut two digit ‘22’, change to 3456789 4. Add prefix ‘12’, change to 123456789 5. IP Phone call 123456789 Example-2 Matching steps: 1. Pick up headset or press speaker, press SpeedDial button change to line 2 2.
  • Page 41: Other Settings

    Other Settings Items Descriptions If fill in this, it will Dial the number automatically when Hook Off. Hotline The Min value of IP Phone’s jitter delay, IP Phone’s jitter is a Min Jitter Delay(ms) adaptive jitter mechanism. The Max value of IP Phone’s jitter delay, IP Phone’s jitter is a Max Jitter Delay(ms) adaptive jitter mechanism.
  • Page 42: Upgrade Software

    Items Descriptions Set Time Serve r IP Address. If use NTP time, IP Phone will get time Time S erver from the special Server. You can use the default setting if you do not know it. Set a Time Zone. The default setting is GMT+09:00 Time Zone Set the local time.
  • Page 43: Volume Settings

    Volume Settings User can adjust volumes from 0-7 in WEB SNMP Items Descriptions If or not enable SNMP SNMP Enable String, as a express password between management process Get Community and Set and the agents processes. Community The IP address of SNMP Manager. SNMP Manager IP 1-4 TR-069 Settings If you need to use TR069, select TR069 enable, and then configure use name and password.
  • Page 44: Provision

    Provision 1. Provisioning allow IP Phone auto-upgrading or auto-configuring 2. IP Phone supports 3 ways to provision: TFTP,HTTP and HTTPS. Before testing or using TFTP, user should have tftp server and upgrading file and configuring file. Before testing or using HTTP, user should have http server and upgrading file and configuring file.
  • Page 45 Items Descriptions If or not enable provision Provision Enabled If or not enable resync after IP Phone restart Resync On Reset Set the maximum delay for request the synchronization file, default is Resync Random Delay Set the periodic time for resync, default is 3600s Resync Periodic If the last resync was failured, the IP Phone will try resync after the Resync Error Retry...
  • Page 46: Cert Management

    Cert Management User can uploading cert files for TR069 and Provision. Steps: 1. Choose File Types in [TR069 Private key] 2. Press [Browser] to browser file. 3. Press [Update] to start upgrading. Phonebook You can record, delete or compile phone numbers here. User Manage You can modify your own password in this page.
  • Page 47: System Log

    1. Enter the original Password: input the current login password 2. Enter the new Password: set the new login password 3. Confirm the new Password: input the new login password again which is setted in Enter the new Password System Log 1.
  • Page 48: Relogin

    Relogin When you click the “Relogin” in the navigation bar, the browser will go to the login page.
  • Page 49: Chapter 8 Provision Testing

    Chapter 8 Provision Testing TFTP testing It is very simple to build TFTP server, tsing Tftpd32 software as TFTP server 1. Find the param.conf file and copy Tftpd32.exe to the same directory 2. Open Tftpd32.exe, and press [Show Dir] to check whether param.conf file is in 3.
  • Page 50: Http Server

    IP Phone public key certificate file IP Phone private key certificate file The Apache installation file including the openssl IP Phone’s configuration file for testing HTTP Server Step 1: Setup httpd-2.2.15-win32.msi by default Then you can see the apache icon in login item as below Step 2: Copy the three files ca-bundle.crt, Server.crt and Server.key to C:/Program Files/Apache Software Foundation/Apache2.2/conf/ Step 3: Open C:/Program Files/Apache Software Foundation/Apache2.2/conf/httpd.conf and do the...
  • Page 51: Https Server

    2. Find SSLCACertificateFile and set as follows: C:/Program Files/Apache Software Foundation/Apache2.2/conf/ca-bundle.crt Choose the sentence which no ‘#’ before SSLCACertificateFile Attention when fill in. HTTPS server Above are changes for building up the HTTP server To build the HTTPS server, please add the following three changes Step 6: Open C:/Program Files/Apache Software Foundation/Apache2.2/conf/extra/httpd-ssl.conf and do the following changes: 1.
  • Page 52: Http Testing

    HTTP testing 1. Uploading CA certificate from Equipment Manage/Cert Management 2. Fill http URL:http://192.168.20.17/param.conf into Provision Rule 3. Save and then reboot 4. Relog into WEB 5. Check whether settings have changed. The version value in param.conf must be changed every time Note before re-testing.
  • Page 53: Appendix A Voice Communications

    200 / 123 (for VIP-251T-B) for the voice calls. STEP 2: Please log in VIP-251T-A via web browser, browse to the Sip Protocol settings menu and select the SIP-1 config menu. In the setting page, please insert the account/password information obtained from your service provider (in this sample, we’re using PLANET SIP-50...
  • Page 54: Case 2: Call Forward Feature_Ip To Ip Forward

    In the following samples, we’ll introduce the Call Forward Feature applications. In this example, there are three VIP-251T register to IPX-300 and VIP-251T_A had set Call Forward function to VIP-251T_B. (The detail registration settings of IPX-300 and VIP-251T please refer to the...
  • Page 55 Test the scenario: 1. VIP-251T_C pick up the telephone 2. Dial the number 1001(VIP-251T_A) 3. Because VIP-251T_A had set up All forward function to the Number 2002 (VIP-251T_B) 4. The number 2002(VIP-251T_B) will ring up then it pick up the telephone and communication with the number 3003(VIP-251T_C).
  • Page 56: Appendix B The Method Of Operation Guide

    Appendix B The method of operation guide In this section, we’ll introduce the features method of operation, and lead you step by step to establish these features. Call Transfer A. Blind Transfer 1. B call to A and they are in the process of conversation. 2.
  • Page 57: Appendix C Vip-251T Specifications

    Appendix C VIP-251T Specifications Product Desktop SIP IP Phone Model VIP-251T Hardware 1 x 10/100Mbps RJ-45 port 1 x 10/100Mbps RJ-45 port LCD display 4 x 16 characters Speaker Full duplex hands free speaker phone Protocols and Standard Standard SIP 2.0 (RFC3261), MD5 for SIP authentication (RFC2069/ RFC...

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