After-Sales Service - Panasonic PN25249 Operation Manual

6. After-sales Service

1. Warranty card
A warranty card is included in the operating instructions (paper) provided with
this Switching Hub. Be sure to confirm that the date of purchase, shop (com-
pany) name, etc., have been entered in the warranty card and then receive it
from the shop. Keep it in a safe place. The warranty period is one year from the
date of purchase.
2. Repair request
If a problem is not solved even after taking the steps shown in the "Trouble-
shooting" section in this manual, please use the Memo shown on the next page
and make a repair request with the following information to the shop where
you purchased this Switching Hub.
◆ Product name ◆ Model No.
◆ Product serial No.(11 alphanumeric characters labeled on the product)
◆ Firmware version(The number after "Ver." labeled on the unit package)
◆ Problem status (Please give as concrete information as possible.)
● Within the warranty period:
Repair service will be provided in accordance with the conditions stipulated
in the warranty card.
Please bring your product and warranty card in the shop where you pur-
chased it.
● After the warranty period expires:
If our check determines that your product is repairable, a chargeable repair
service is available upon your request.
Please contact the shop where you purchased the product.
3. Inquiries about after-sales service and the product
Contact the shop where you purchased the product or call/fax the following
number.
75