Figure 29 Omni 3600 Terminal Information Label Locations - VeriFone Omni 3600 Installation Manual

V F S S
ERI ONE ERVICE AND UPPORT
Return a Terminal, Base, or Smart Battery
NOTE
38
O 3600 I
MNI NSTALLATION
If the list of serial numbers is long, you can fax the list, along with the
information gathered in Step 1, to the MRA department. Include a telephone
number where you can be reached and your fax number.
Please print clearly to the attention of the "VeriFone MRA Dept." and send
your fax to 727-953-4172 (U.S.). You will be issued an MRA number and the
fax returned to you.
One MRA number must be issued for each Omni 3600 terminal or Omni 3600
base you return to VeriFone, even if you are returning several of the same model.
5
Describe the problem and provide the shipping address to return the repaired
or replacement unit.
6
Keep a record of the following items:
•
Assigned MRA number(s)
•
VeriFone serial number assigned to the Omni 3600 terminal, Omni 3600
base, or smart battery you are returning for service or repair (terminal
serial numbers are located on the inside of the smart battery compartment;
base serial numbers on the bottom of the unit; smart battery serial
numbers on the side of the battery)
•
Shipping documentation, such as airbill numbers used to trace the
shipment
•
Model(s) returned (model numbers are located on the VeriFone label on
the bottom of the Omni 3600 terminal or Omni 3600 base)
MOBITEX RADIO
MODULE LABEL
GSM RADIO
MODULE
LABEL
Figure 29 Omni 3600 Terminal Information Label Locations
G
UIDE
PRODUCT INFORMATION
LABEL
SERIAL NUMBER
LABEL
PTID LABEL