Pelpro PPC90 User Manual page 25

Troubleshooting
Following correction of any alarm, press
Alarm
Fuel Feed Alarm No fuel is delivered to the firepot to sustain flame
Errror Number 1 Hopper empty (most likely)
Auger Jam (next likely)
No vacuum
Hopper lid open
Flame is evident but the exhaust probe is not able
to recognize the hot exhaust temperature
Exhaust probe not attached to outlet
Exhaust path is dirty
Error Number 2 The exhaust temperature is above or below the
acceptable range.
The exhaust
probe senses Exhaust Probe Failure
an abnormal Not plugged in
temperature. Failed component
Error Number 3 The ambient temperature is above or below the
acceptable range.
The ambient
probe senses Ambient Probe Failure
an abnormal Not plugged in
temperature. Failed component
Missed Ignition Fuel
Error Number 4 No fuel
Hopper Empty
During the ignition Feed Jam
sequence the load Feed doesn't turn
does not ignite. Feed motor disconnected or failed
The unit will auto-
Firepot
matically retry once
from the first failed Firepot Dirty so fuel is not near ignition hole
in the firepot
attempt.
Igniter
No power
Debris in the end of the igniter chamber
Error Number 5 The Digital Display is not communicating correctly
Communication with the stove control board.
Error
Error Number 7 Fuel
Exhaust Over Feed Motor Locked On
Temperature
Non-approved fuel used
The exhaust
temperature Convection blower
has exceeded Dirty
the allowable Failed
temperature.
Installation
Installation configuration is tight allowing for
limited air circulation around the unit.
pelprostoves.com
power button to clear the alarm, wait 10 seconds and
turn the stove back ON.
Possible Cause
PelPro Cast Pellet Stove • 7093-600 • 07/13/16
Corrective Action
Fill the hopper, inspect the feed tube for jams,
inspect the venting and firebox for obstructions and
clean if necessary, inspect the exhaust blower to
make sure it runs, or close the hopper lid.
Inspect and clean the exhaust outlet, firebox, firepot,
and behind the baffles. Inspect the exhaust probe
to see if it is securely attached to the side of the
exhaust outlet.
Plug the probe into the board.
Replace the component.
Plug the probe into the board.
Replace the component.
Fill the hopper
Inspect and clear jam in the feed tube
Inspect the feed motor circuit (hopper lid must be
closed, vacuum switch must be closed (ie exhaust
blower on), and feed motor must be plugged in.
Clean the firepot.
Check leads and see if the igniter works.
Clean the end of the igniter chamber from inside the
firebox (removal of the firepot required for this step).
Inspect the cable for breaks or cuts and check the
connection between the Digital Contorl and Control
board.
Replace the component.
If the feed motor does not turn off, replace the
control board.
Review the fuel being used.
Clean
Replace
Review the installation and move if necessary.
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