Appendix B - Troubleshooting - Solid State Logic XLogic Alpha-Link LIVE-R User Manual

Appendix B – Troubleshooting
Symptom
There is no sound, all the LEDs are off.
There is no sound. The AES/EBU or External
Clock indicator LED flashes. The Sample
Rate LEDs are off.
The sound is distorted.
Alpha-Link 8-RMP inputs distort.
The operating level of some analogue inputs
(in groups of 8) is not as expected.
24
Possible Solution
Check that the Alpha-Link LIVE-R unit is connected to the
mains supply and that the Power switch is in the 'ON' position.
Check the condition of the mains cable.
Check that the device connected to the WordClock, MADI, or
AES/EBU port is set to transmit a suitable Master Clock signal
and operates at a supported sample rate.
Use the front panel metering section to check the level of the
audio signals.
The maximum Alpha-Link 8-RMP output is +24dBu. If the Alpha-
Link LIVE-R operating level is not +24dBu it may be necessary to
adjust internal link CSN1 on the analogue converter card to fix the
required LIVE-R inputs to +24dBu – please refer to page 42 in the
Alpha-Link LIVE-R Installation Guide for further details.
Check that internal link CSN1 is set correctly – please refer to
page 42 in the Alpha-Link LIVE-R Installation Guide for further
details.