Support Code List - Canon MX390 series Online Manual

Support Code List

The support code appears on the LCD and the computer screen when an error occurs.
"Support Code" means the error number and appears with an error message.
When an error occurs, check the support code displayed on the LCD or the computer screen and
take the appropriate action.
Support Code Appears on the LCD and the Computer Screen
• 1000 to 1ZZZ
1003 1200
1401 1403
1684 1686
1704 1705
• 2000 to 2ZZZ
2700 2801
• 4000 to 4ZZZ
4100
• 5000 to 5ZZZ
5011 5012
5B02 5B03
5B14 5B15
• 6000 to 6ZZZ
6000 6800
6933 6936
6940 6941
6946
• 9000 to 9ZZZ
9500
• A000 to ZZZZ
B200
About the support code for paper jam, you can also refer to
Jammed).
1202 1250
1485 1486
1687 1688
1712 1713
2802 2803
5040 5100
5B04 5B05
6801 6930
6937 6938
6942 6943
Support Code List (When Paper Is
1300 1303
1487 1682
1702 1703
1714 1715
5200 5400
5B12 5B13
6931 6932
6939 693A
6944 6945