Paper Jams - Canon MX390 series Online Manual

Paper Jams

When paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action
described in the message.
• When a Support Code and a message are displayed on the computer
screen:
The screen differs depending on the OS you are using.
• When a Support Code and a message are displayed on the LCD:
For details on how to remove the jammed paper, refer to
Note
You can confirm the actions against errors with Support Codes on your computer or on the LCD by
searching a Support Code.
Click Here to Search
Support Code List (when paper is jammed).