Canon MX390 series Online Manual page 125

2803
Cause
The document is too long or is jammed in the ADF.
Action
Press the OK button to dismiss the error. Then make sure that the document you are loading meets
the machine's requirements before redoing the operation.
If the document is jammed, remove the jammed document following the procedure below.
• If the original is jammed in the ADF:
Remove the document following the procedure below.
1. If printing is in progress, press the Stop button.
2. Turn off the machine.
3. If a multi-page document is loaded, remove any pages other than the jammed page from the
ADF, then open the document feeder cover.
4. Pull out the jammed document from the ADF.
5. Close the document feeder cover, then turn on the machine.
When rescanning the document after clearing the error, rescan it from the first page.
If you cannot remove the document or the document tears inside the machine, or if the document
jam error continues after removing the document, contact the service center.