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Support Code List
The support code appears on the computer screen when an error occurs.
"Support Code" means the error number and appears with an error message.
When an error occurs, check the support code displayed on the computer screen and take the appropriate
action.
Support Code Appears on the Computer Screen
• 1000 to 1ZZZ
1000 1200 1203 1300 1401 1403
1485 1682 1684 1686 1687 1688
1700 1701 1890
• 2000 to 2ZZZ
2900 2901
• 4000 to 4ZZZ
4100 4102
• 5000 to 5ZZZ
5011 5012 5100 5200 5400 5B00
5B01
• 6000 to 6ZZZ
6000 6500 6800 6801 6930 6931
6932 6933 6936 6937 6938 6940
6941 6942 6943 6944 6945 6946
• A000 to ZZZZ
B200 B201
About the support code for paper jam, you can also refer to
Support Code List (When Paper Is
505
Jammed).
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