Canon MX390 series Online Manual page 83

Busy/no signal
Memory is full
• A different size of paper from that specified by Page
size is loaded:
Load the same size of paper as that specified by Page
size, then press the OK button.
• Page size is set to other than A4, Letter, LTR, or
Legal:
Set Page size to A4, Letter, LTR, or Legal.
Changing the Paper Settings
Note
Some of page sizes are not available depending
on the country or region of purchase.
• Media type is set to other than Plain paper:
Set Media type to Plain paper.
Changing the Paper Settings
• You pressed the Stop button to cancel printing of a fax:
Press the FAX button to resume printing of the fax.
• Do not print is selected for Received documents in
Auto print settings under Fax settings:
You can print the faxes stored in the machine's memory
from the Memory reference screen under FAX menu.
Printing a Document in Machine's Memory
Note
To print the received faxes automatically, select Print
for Received documents in Auto print settings under
Fax settings.
Auto print settings
If you did not print the fax stored in the machine's
memory (e.g., if you did not resolve the problem by
pressing the Stop button), you can delete or print the
fax stored in the machine's memory later.
Document Stored in Machine's Memory
• The recipient's number you dialed is busy.
Try dialing again after waiting for a moment.
Resending Faxes (Redialing a Busy Number)
• The fax/telephone number dialed is incorrect.
Check the fax/telephone number and dial again.
• The recipient's fax machine did not respond (after all
automatic redialing attempts).
Contact the recipient and have the recipient check the
fax machine. For an overseas call, add pauses to the
registered number.
• The recipient is not using a G3 machine.
The machine cannot send or receive documents to/from
a fax machine that is incompatible with the G3 standard.
Contact the recipient and ask the recipient to check
whether the fax machine is G3 compatible.
• The touch tone/rotary pulse setting on the machine is
incorrect.
Set the machine to match the telephone line you are
using.
Setting the Telephone Line Type
The machine's memory is full because it has sent/received
too many documents, or a detailed document.
Print the faxes stored in the machine's memory and delete
them from the machine's memory.
Document Stored in Machine's Memory
When sending a fax, resend it. If this message still appears,
delete the faxes stored in the machine's memory, divide the
faxes for sending, and send them again.
When receiving a fax, have the sender resend the faxes.