Troubleshooting; Check Points - Samsung MC17J8000CS User Manual

Troubleshooting

Troubleshooting

Check points

If you encounter a problem with your oven, first check the table below and try the
recommendations. If a problem persists, or if an information code keeps appearing on the
display, contact a local Samsung service center.
Problem
General
The buttons
cannot be pressed
properly.
The time is not
displayed.
The oven does not
work.
The oven stops
while in operation.
The power
turns off during
operation.
68 English
Cause
Foreign matter may be caught
between the buttons.
For touch models: Moisture is on
the exterior.
Child lock is activated.
Power is not supplied.
The Eco (power-saving) function
is set.
Power is not supplied.
The door is open.
The door open safety mechanisms
are covered by foreign matter.
The user has opened the door to
turn food over.
The oven has been cooking for an
extended period of time.
The cooling fan is not working.
Trying to operate the oven
without food inside.
There is not enough ventilation
space around the oven.
Several appliances or devices are
plugged into the same outlet.
Action
Remove the foreign matter and try
again.
Wipe the moisture from the
exterior.
Deactivate Child lock.
Make sure power is supplied.
Confirm the microwave is plugged in.
Check your fuses or circuit breakers.
Turn off the Eco function.
Make sure power is supplied.
Confirm the microwave is plugged in.
Check your fuses or circuit breakers.
Close the door and try again.
Remove the foreign matter and try
again.
After turning over the food, press
the START button again to start
operation.
After the oven has cooked for an
extended period of time, let the
oven cool.
Listen for the sound of the cooling
fan.
Put food in the oven.
There are intake/exhaust outlets
on the front and rear of the
oven for ventilation. Check the
installation guide and make sure
that the microwave is far enough
away from walls and cabinets for
proper ventilation.
Unplug all other appliances or
devices from the outlet.