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Troubleshooting
Troubleshooting
At Samsung we want to ensure that you don't have problems with your new
microwave oven. If you run into unexpected trouble, look first for a solution in the
tables below. If you're still having trouble after trying the suggested solution, call
Samsung at 1-800-SAMSUNG (1-800-726-7864).
Control Display
Problem
Possible cause
The display
A fuse in your home may be
goes blank.
blown or the circuit breaker
tripped.
The buttons
•
There is foreign matter
cannot be
caught between the
pressed
buttons
properly.
•
Touch model: There is
moisture on the exterior
•
The lock function is set
82 English
Solution
Replace the fuse or reset the
circuit breaker.
•
Remove the foreign
matter and try again.
•
Remove the moisture and
try again.
•
Check whether the lock
function is set.
For the Microwave Oven
Symptom
Cause
General
The buttons cannot
Foreign matter may
be pressed properly.
be caught between the
buttons.
For touch models:
Moisture is on the
exterior.
Child lock is activated.
The oven does not
Power is not supplied.
work.
The door is open.
The door open safety
mechanisms are covered
in foreign matter.
The oven stops while
The user has opened the
in operation.
door to turn food over.
Action
Remove the foreign matter and
try again.
Wipe the moisture from the
exterior.
Deactivate Child lock.
Make sure power is supplied.
Make sure the oven is plugged
in. Check if a fuse has been
blown or circuit breaker has
been tripped.
Close the door and try again.
Remove the foreign matter and
try again.
After turning over the food,
press the Start button again to
start operation.
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