Troubleshooting And Information Code; Troubleshooting - Samsung MC32D 7736K Series User Manual

Troubleshooting and information code

Troubleshooting

If you have any of the problems listed below try the solutions given.
Problem Cause
General
Foreign matter may be
caught between the buttons.
The buttons cannot
For touch models: Moisture
be pressed properly.
is on the exterior.
Child lock is activated.
The time is not The Eco (power-saving)
displayed. function is set.
Power is not supplied.
The door is open.
The microwave oven
The door open safety
does not work.
mechanisms are covered in
foreign matter.
The microwave
The user has opened the
oven stops while in
door to turn food over.
operation.
The microwave oven
has been cooking for an
extended period of time.
The cooling fan is not
working.
Trying to operate the
microwave oven without
food inside.
The power turns off
during operation.
There is not sufficient
ventilation space for the
microwave oven.
Several power plugs are
being used in the same
socket.
40 English
Action
Remove the foreign matter and
try again.
Wipe the moisture from the
exterior.
Deactivate Child lock.
Turn off the Eco function.
Make sure power is supplied.
Close the door and try again.
Remove the foreign matter and
try again.
After turning over the food, press
the Start/+30s button again to
start operation.
After cooking for an extended
period of time, let the microwave
oven cool.
Listen for the sound of the cooling
fan.
Put food in the microwave oven.
There are intake/exhaust outlets
on the front and rear of the
microwave oven for ventilation.
Keep the gaps specified in the
product installation guide.
Designate only one socket to be
used for the microwave oven.
Problem Cause
There is a popping
sound during Cooking sealed food or using
operation, and the a container with a lid may
microwave oven causes popping sounds.
doesn't work.
There is not sufficient
ventilation space for the
The microwave oven
microwave oven.
exterior is too hot
during operation.
Objects are on top of the
microwave oven.
Food residue is stuck
The door cannot be
between the door and
opened properly.
microwave oven interior.
The microwave oven may
Heating including the
not work, too much food is
Warm function does
being cooked, or improper
not work properly.
cookware is being used.
The thaw function Too much food is being
does not work. cooked.
The door has been left open
The interior light is
for a long time.
dim or does not turn
on.
The interior light is covered
by foreign matter.
If the Auto Cook function
A beeping sound is being used, this beeping
occurs during sound means it's time to
cooking. turn over the food during
thawing.
Action
Do not use sealed containers as
they may burst during cooking due
to expansion of the contents.
There are intake/exhaust outlets
on the front and rear of the
microwave oven for ventilation.
Keep the gaps specified in the
product installation guide.
Remove all objects on the top of
the microwave oven.
Clean the microwave oven and
then open the door.
Put one cup of water in a
microwave-safe container and run
the microwave for 1 - 2 minutes to
check whether the water is heated.
Reduce the amount of food and start
the function again. Use a cooking
container with a flat bottom.
Reduce the amount of food and
start the function again.
The interior light may
automatically turn off when the
Eco function operates. Close
and reopen the door or press the
Stop/Eco button.
Clean the inside of the microwave
oven and check again.
After turning over the food, press
the Start/+30s button again to
restart operation.