Interpreting Envelope Feeder Error Messages; Correcting Miscellaneous Envelope Feeder Problems - Oki B6100 User Manual

Interpreting Envelope Feeder Error Messages

The printer control panel displays error messages when there is a problem with the printer or
any of the optional paper-handling components. The following table lists all of the error mes-
sages associated with the envelope feeder, the possible cause of the error, and the action to take
to correct the problem. If the control panel shows an error message that concerns another part of
the printer, refer to
messages.
Error or Warning
Message Line 1
LOAD ENVELOPE
ENV UNIT
FAILURE

Correcting Miscellaneous Envelope Feeder Problems

Some envelope feeder problems may not cause an error message and may not interfere with the
operation of the printer. If you are experiencing one of the problems listed below and there is no
error message shown on the control panel display, refer to the procedures in the following sec-
tions to check the possible causes of the specific problem.
Inoperative envelope feeder
Erratic operation
Unusual noise
NOTE: The printer automatically recognizes an option after the option is installed. The printer driver does
not. You must enable (activate) the option in the printer driver after the option is installed.
The steps you will follow vary according to both your operating system and your installed printer
driver. Here are the general steps you will follow.
Oct 02
"Troubleshooting" on page 5-1
Error or Warning
Message Line 2
Paper Size/Paper Type
Check Feeder
Select the driver you want to work with.
Locate the printer properties section within the printer driver.
Use the pulldown window to select the option.
Activate the option.
Solving Envelope Feeder Problems
for a complete list of all warning and error
Possible Cause Action
The envelope tray is Load print media into the envelope
empty. tray.
The envelope feeder has Check the envelope feeder to make
been removed or has sure it is properly installed. Turn
failed. the printer off, then on. If the
problem reoccurs, contact your
service provider.
Oki B6100 User Guide 8-15