Error Messages - Oki C834 User Manual

Error Messages

Please see the explanation of the message and handle the problem.
At "XXX", a different message is displayed depending on the printer status.
If [Please see HELP for details] is displayed on the bottom line of the display screen, press
the «HELP» button to display the error code and solution.
Message Error Indicato
code r
Detected an abnormality of - -
internal database.
The data must be deleted.
After pressing [Enter], the
data will be deleted, and
then reboot.
PU Flash Error - Goes off
Data Present - -
Changing Language - Blinks
Please wait
Language Change Failed - Blinks
Error num: %CODE%
XXX - Lights up
%COLOR% Toner Low.
Search keyword: P10081
XXX - Lights up
%COLOR% Waste Toner
Full. Replace Toner.
Search keyword: P40028
XXX - Lights up
%COLOR% Toner Sensor
Error.
%COLOR% Non
Recommended Toner.
Search keyword: P40947
Cause/Solution
Database in the machine has been broken.
Press «ENTER» button.
Turn off the machine, and then back on.
If the same error occurs, contact your dealer.
Data remains unprinted.
To manually print, press «ON LINE» button.
To delete the data without printing, press «CANCEL» button.
Display language is being changed.
Wait for a while.
Switching display languages failed.
Press the power button to turn off the machine, and then back
on.
The toner indicated on the screen is low. Have a new toner
cartridge ready.
And replace the old image drums with new ones after a
message for replacement of image drum appears.
Waste toner is full. Replace with a new toner cartridge of the
indicated color.
The printer can be used for a while when the front cover is
opened and closed. However, replace with a new toner cartridge
quickly as the image drum might become damaged.
An optimum toner cartridge is not installed.
Use a toner cartridge that matches your machine.
The print quality is not guaranteed.
Message Error
code
XXX 540, 541,
Toner Sensor Error. 542, 543
Search keyword: P40959
XXX -
Error Postscript
XXX -
PDL Error Occurred
XXX -
%COLOR% Image Drum
Near Life.
Search keyword: P10076
XXX -
Fuser Unit Near Life.
Search keyword: P10979
XXX -
Belt Unit Near Life.
Search keyword: P10978
XXX -
Non Recommended Fuser
Unit Detected.
Search keyword: P40439
XXX -
Change Fuser Unit.
Search keyword: P40971
XXX -
Non Recommended Belt
Unit Detected.
Search keyword: P40444
XXX -
Change Belt Unit.
Search keyword: P40970
XXX -
%COLOR% Toner Empty.
Search keyword: P40028
XXX -
%COLOR% Toner Not
Installed.
Search keyword: P40902
- 75 -
Indicato Cause/Solution
r
Lights up Something is wrong with the toner sensor of the indicated color
or the image drum is not installed correctly.
Install the toner cartridge or image drum of the indicated color
correctly.
If the error occurred in Yellow (Y) or Magenta (M), make sure
that the blue knob on the belt unit is turned sideway.
If the same error occurs, contact your dealer.
540: Yellow, 541: Magenta (red), 542: Cyan (blue), 543: Black
- A postscript error has occurred.
The job has been dismissed.
- PDL error has occurred.
To erase the message, press «ENTER» button.
Lights up Prepare new image drums.
And replace the old image drums with new ones after a
message for replacement of image drum appears.
Lights up Prepare a new fuser unit.
And replace the old fuser unit with new ones after a message for
replacement of fuser unit appears.
Lights up Prepare a new belt unit.
And replace the old belt unit with new ones after a message for
replacement of belt unit appears.
Lights up An optimum fuser unit is not installed.
Use a fuser unit that matches your machine.
The print quality is not guaranteed.
Lights up The fuser unit reaches its lifetime.
Replace the fuser unit with a new one.
Lights up An optimum belt unit is not installed.
Use a belt unit that matches your machine.
The print quality is not guaranteed.
Lights up The belt unit reaches its lifetime.
Replace the belt unit with a new one.
Lights up The toner indicated on the screen is empty. Replace the empty
toner cartridge with a new one.
Lights up The toner cartridge of the indicated color is not installed
correctly.
Install the toner cartridge correctly.
6. Troubleshooting