Olicom CrossFire 8730 Installation Manual page 59

— If the port INSRT LED is on, the problem is probably external to the
switch. Go to Step 2.
— If the port INSRT LED is off, the port is probably disabled. Check that the
port configuration matches the attached device, and then go to Step 3.
2. If the INSRT LED on the failing port is on, and the attached device still cannot
communicate:
— If the attached device is directly connected, it might be set up incorrectly.
Go to step 4.
— In a shared environment, check the segment cabling and the media access
unit.
— If problem persists, try another identically configured port on the switch.
If the new port works there is a problem with the failed port. Obtain
service. Contact your local Olicom representative.
3. Do the following:
— Using the switch console or the SNMP manager, check to see whether the
failing port is disabled. If it is, enable it. A port will disable itself when the
Cfg Loss Threshold
the
Chapter 3, "Switch Configuration"
faulty station connected to the switch, or a bad port on the switch.
— If the port is not disabled, disconnect the port cable. Try moving the cable
to another port until service can be arranged. If the switch can be
temporarily removed from service, connect a console and reset the switch
with diagnostics to see whether the port passes diagnostics and initializes.
If it does not, the problem is in the switch. In this case, contact technical
support as described in Chapter 6, "Getting in Touch with Technical
Support".
4. Restart the communication program on the failed connected device.
— If the communication program appears to start without errors, observe the
INSRT LED on the switch port. If it is on, the problem may have gone
away. Check the
Configuration screen for possible causes of the failure.
The Configuration screen is described in the
Ethernet Translation Switch—Reference Guide .
— If the problem persists, try another identically configured port on the
switch. If the new port works there is a problem with the failed port. Obtain
service. Contact your local Olicom representative.
CrossFire 8730 Switch Installation Guide, DOC-7046 v. 1.2
parameter is exceeded (this parameter is described in
CrossFire 8730 Fast Ethernet Translation Switch—Reference Guide,
Cfg Loss Threshold
) . This can be caused by poor cables, a
parameter in the Port
CrossFire 8730 Fast
49
Troubleshooting