About Data Backup; Online Resources; Contacting Technical Support - OWC Mercury Elite Pro Assembly Manual & User Manual

3.4 ABOUT DATA BACKUP

To ensure that your files are protected and to prevent data loss, we strongly suggest that
you keep two copies of your data: one copy on your Mercury Elite Pro and a second copy
on either your internal drive or another storage medium, such as an optical backup, or on a
second external storage unit. Any data loss or corruption while using the Mercury Elite Pro is
the sole responsibility of the user, and under no circumstances will Other World Computing
be held liable for compensation or the recovery of any lost data.

3.5 ONLINE RESOURCES

Data Migration:
For a step-by-step walkthrough of our recommended method for migrating your data
from an old drive to a new one, go to:
www.owcdigital.com/support/data-transfer.html
FAQs:
Access our online collection of frequently asked questions for this and other products at:
www.owcdigital.com/support/knowledge-base.html

3.6 CONTACTING TECHNICAL SUPPORT

8AM - 8PM (CT) Monday - Friday
9AM - 4PM (CT) Saturday
(866) 692-7100 (North America)
+1 (815) 338-4751 (International)
Live chat is available during normal business hours at:
www.owcdigital.com/support/
Email support is available at:
www.owcdigital.com/support/
OWC MERCURY ELITE PRO
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SUPPORT RESOURCES