18 Preface
An Express Routing Code (ERC) is available for many Nortel Networks products
and services. When you use an ERC, your call is routed to a technical support
person who specializes in supporting that product or service. To locate an ERC for
your product or service, go to the
Express Call Routing at the bottom of the page.
302283-E Rev 00
www12.nortelnetworks.com/
URL and click