Using Your Personal Agent Routes Wizard - Nortel Personal Agent AS 5300 User Manual

Using your Personal Agent Routes Wizard

The Personal Agent Route wizard solves the problem of having different contact
numbers for different communication devices. For example, office phone, home
phone, or mobile. Use the Route wizard to build routes for all or specific incoming
calls, or to block anonymous callers.
Topics in this chapter include:
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Note: Advanced screening must be enabled in your service package to
use the Personal Agent routing capabilities. If you do not have routing
capability, you have a default route configured that rings your telephone.
If you subscribe to the voice mail service, unanswered calls route to your
voicemail.
"Understanding Routing" on page 68
"Understanding the Personal Agent Route wizard" on page 68
"Using the Personal Agent Route wizard" on page 69
Tip: Some features, such as Call forward, can be configured at the
IP Phones and may override the routes that you configure with the
Personal Agent.
Personal Agent User Guide
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