Understanding The Route Wizard Steps; Navigating The Route Wizard; Using The Personal Agent Route Wizard - Nortel Personal Agent AS 5300 User Manual

Understanding the Route wizard steps

The following table describes the steps to follow when you create a route using
the Personal Agent Route wizard.
Step
Step 1: Initiate
action
Step 2: Conditions
Step 3: Actions
Step 4: Exceptions
Step 5: Finish

Navigating the Route wizard

The following describes the buttons in the Route wizard:
•
•
•
•
•

Using the Personal Agent Route wizard

To start the Personal Agent Route wizard, perform the following.
1
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Specifies
Main action or actions that initiates the processing of the
route. There are two options to select from: When a call is
received or When an Instant Message is received. Select
the desired option by selecting the appropriate check box.
Call filtering conditions that are applied before the Actions
in Step 3 can take place.
The actions performed when a call is received. Actions are
defined according to the services enabled in your service
package.
Exceptions to the filtering conditions defined in Step 2.
Name of the route, and whether the route should be active
and saved.
Next—go to the next step.
Back— return to the previous page to make changes.
Cancel—cancel the creation or modification of the route.
Finish—complete a step.
Save—save the route.
Click the Route button on the Personal Agent Quick Start page or on the top
navigation menu.
Personal Agent User Guide
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