Warranty - Vermont Castings SDDVTBSSB Installation And Operating Instructions Manual

PRODUCT COVERED BY THIS WARRANTY
All Vermont Castings brand gas stoves, gas inserts, and gas fireplaces installed in the United States of America
or Canada.
LIMITED LIFETIME WARRANTY
HHT warrants that all cast iron parts, the combustion chamber,
ceramic burner, and heat exchanger of every Vermont Castings
gas product will be free of defective material or workmanship
during the period the product is owned by the original owner
subject to proof of purchase and the conditions and limitations
listed on this warranty document.
BASIC ONE-YEAR WARRANTY
HHT warrants to the original owner that your new Vermont Castings
Gas Appliance is free from defects in material or workmanship
for a period of one year from the date of purchase, subject to the
following conditions and limitations. Labor to replace these parts
is covered for one year, reimbursed per our warranty service fee
schedule.
COMPONENT WARRANTY LIMITATATIONS
PORCELAIN ENAMEL FINISHED PARTS: HHT offers no warranty on
chipping of enamel surfaces. Inspect all products prior to accepting
them for any damage to the enamel. The salt air environment of
coastal areas or a high humidity environment can be corrosive to
the porcelain enamel finish. These conditions can cause rusting
of the cast iron beneath the porcelain enamel finish, which will
cause the finish to flake off. Color lot variations with parts and/or
accessories can occur and are not covered by warranty.
GLASS: Glass is not warranted for breakage due to misuse or
accident. Glass is not covered for discoloration or stains due to
environmental issues, or improper cleaning and maintenance.
PLATED PARTS AND ACCESSORIES: Brass, nickel, and gold parts
should be cleaned with Lemon oil only. Commercial cleaners
cannot be used. Mortar mix and masonry cleaners corrode the
brass finish. The HHT will not be responsible for, nor will it warrant
any brass parts which are damaged by external chemicals or
down draft conditions.
ACCESSORIES: Unless otherwise noted, HHT supplied accessories
are covered for a period of one year.
GENERAL CONDITIONS AND LIMITATIONS
• This Vermont Castings product must be installed or serviced by
a qualified installer, preferably NFI or WETT (Canada) certified,
as prescribed by the local jurisdiction. It must be installed and
operated at all times in accordance with the Installation and
Operating instructions furnished with the product. Any alteration,
willful abuse, accident, or misuse of the product shall nullify this

warranty.

• This warranty is non-transferable, and is made to the original
owner, provided that the purchase was made through an authorized
supplier of Vermont Castings branded HHT products.
• Parts covered under the Limited Lifetime Warranty will be covered
for the lifetime of the appliance up to a maximum of seven (7)
years after HHT discontinues the model. The maximum amount
recoverable under this warranty is limited to the purchase price of
the product and, if HHT is unable to provide replacement or repair
in an expedient and cost effective manner, HHT may discharge all
obligations under this warranty by refunding the purchase price
of the product.
• Any labor and related repair charges relating to the cost and
expenses of replacing or repairing defective components under
the Limited Lifetime Warranty are not covered, except as provided
for under the Basic One-Year Warranty.
• Any part or component replaced under the provisions of this
LIMITED LIFETIME WARRANTY
warranty is covered for six months or the remainder of the original
warranty, whichever is longest.
• Any installation, labor, construction, transportation, or other
related costs/expenses arising from defective part(s), repair,
replacement, or otherwise of same, will not be covered by this
warranty, nor shall the Company assume responsibility for same.
IN NO EVENT SHALL HHT BE LIABLE FOR ANY INCIDENTAL
OR CONSEQUENTIAL DAMAGES CAUSED BY DEFECTS IN
THE PRODUCT except as provided by law
• SOME STATES DO NOT ALLOW FOR THE EXCLUSION
OR LIMITATIONS OF INCIDENTAL AND CONSEQUENTIAL
DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT
APPLY TO YOUR CIRCUMSTANCES. THIS WARRANTY GIVES
YOU SPECIFIC RIGHTS AND YOU MAY HAVE OTHER RIGHTS
WHICH VARY FROM STATE TO STATE.
• All other warranties expressed or implied with respect to the product,
its components and accessories, or any obligations/liabilities on
the part of the Company are hereby expressly excluded.
• The Company neither assumes, nor authorizes any third party to
assume on its behalf, any other liabilities with respect to the sale
of this Vermont Castings product
• The warranties as outlined within this document do not apply
to chimney components or other non HHT accessories used in
conjunction with the installation of this product.
• Damage to the unit while in transit is not covered by this warranty
but is subject to claim against the common carrier. Contact the
dealer from whom you purchased your stove (do not operate the
appliance as this might negate the ability to process the claim
with the carrier).
• The Company will not be responsible for:
a) Down drafts or spillage caused by environmental conditions such
as near-by trees, buildings, roof tops, hills, or mountains.
b) Inadequate ventilation or negative air pressure caused by
mechanical systems such as furnaces, fans, clothes dryers, etc.
• This warranty is void if:
a) The stove has been operated in atmospheres contaminated by
chlorine, fluorine, or other damaging chemicals.
b) The stove has been subjected to prolonged periods of dampness
or condensation
c) Any damages to the stove, combustion chamber, heat exchanger
or other components due to water, or weather damage, which is the
result of but not limited to, improper chimney/venting installation.
d) Any alteration, willful abuse, accident, or misuse of the product
has occurred.
IF WARRANTY SERVICE IS NEEDED...
Contact your installing Vermont Castings dealer. Make sure you
have your warranty, your sales receipt, the model number and
serial number of your HHT product. If you're the installing dealer
is unknown or unable to provide necessary parts or service, a
list of Authorized Vermont Casting dealers can be located on the
internet at www.vermontcastings.com