Foscam FI9821W User Manual

Foscam FI9821W User Manual

Indoor hd pan/tilt wireless ip camera
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V1.0
User
Manual
User
Manual
Model: FI9821W
Indoor HD Pan/Tilt Wireless IP Camera
(For Windows & Mac OS)
Black
White

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Summary of Contents for Foscam FI9821W

  • Page 1 V1.0 User Manual User Manual Model: FI9821W Indoor HD Pan/Tilt Wireless IP Camera (For Windows & Mac OS) Black White...
  • Page 2: Table Of Contents

    4.6 Record.................................64 4.7 PTZ..................................68 4.8 Firewall................................73 4.9 System................................74 5 Playback..................................78 6 Phone APPs.................................. 80 7 Appendix..................................80 7.1 Frequently Asked Questions........................... 80 7.2 Default Parameters............................88 7.3 Specifications..............................88 7.4 CE & FCC................................89 8 Obtaining Technical Support............................90 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 3: Security Warning

    FOSCAM provides Smart Phone APP for Android and iPhone users, please search and install Foscam Viewer on Google Play for Android devices, search and install Foscam IP Cam Viewer on APP Store for iOS devices, then you can view your camera anywhere, anytime on your smart mobile devices.
  • Page 4: Key Features

    Supports dual-stream  Supports SD Card storage up to 32GB  Supports IR-Cut auto switch  Embedded free FOSCAM DDNS(dynamic domain name service) Service  Supporting the Third Party Domain Name Service  Supports ONVIF protocols  Supports two-way audio Multi-level users management with password protection ...
  • Page 5 4.Microphone: Built-in microphone Rear Panel 9.Antenna 1.LAN 8.Audio Input 2.Power 7.Audio Output 6. Micro SD Card 3.Network light 5.WPS 4.Power light Figure 1.2 1.LAN: 10/100 Mbps RJ-45 port for wired connection 2.Power: DC 5V/2A Power supply Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 6: Sd Card

    When you plug in the SD card during the camera work process, please reboot the camera again, or else the SD Card may be cannot work well. SettingsStatusDevice Status Go to the page, you can see the SD card status. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 7: Access The Ip Camera

    Figure 2.1 Double click the IP address of the camera; your default browser will open to the camera login page. (2) https:// LAN IP + HTTPS Port NO. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 8: Access The Camera In Wan

    WAN IP. Figure 2.3 Access your IP Camera from the Internet You can access the IP Camera from the Internet (remote access). Enter the WAN IP address and port number Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 9: Dynamic Ip Addresses

    Step 1: Open the IP Camera Tool, select the camera you would like to change the port of, right click on the IP address, and click on ”Network Configuration”, this brings up the network configuration box as shown in Figure 2.4 and 2.5. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 10 LAN IP address is set, or you may have problems later with remote access and seeing the camera remotely if the camera loses power and reconnects on a different LAN IP address. Make sure you set a static LAN IP address! Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 11 External Port and Internal Port. Example: 2000 Fill in this section with the LAN IP of the camera; we would enter “100” for our example. Assign a name for the port forward setting here Figure 2.7 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 12 NOTE: If you have set Third Party DDNS successfully ,the Foscam Domain Name will be invalid. The Third Party DDNS and the Foscam Domain Name cannot work at the same time, the last time you configured will take effect. Foscam Digital Technologies...
  • Page 13: Using The Vlc Player

    Here I can enter one of the following URLs in the VLC. 1) rtsp://admin:123@192.168.1.11:88/videoMain 2) rtsp:// @192.168.1.11:88/videoMain 3) rtsp://:123@192.168.1.11:88/videoMain 4) rtsp://admin@192.168.1.11:88/videoMain Open the VLC, and go to MediaOpen Network Stream option, then enter the URL into VLC. Figure 2.9 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 14 .foscam. .foscam. Figure 2.10 Sometimes you may need to enter the user name and password again. Click OK and you can see the real-time preview. Figure 2.11 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 15: Ip Camera Connection To The Server

    Device supports ONVIF 2.2.1 protocol,You can easily access the NVR with ONVIF or server with ONVIF. 3 Surveillance Software GUI Please refer to the Quick Installation Guide if you install the camera at first time. After finishing quick installation, you can take time to learn the operation of the software. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 16: Login Window

    When setting up your camera for the first time, it will request that you modify the default username and/or password if both are still set to default. Input the new username and password, click "Modify" to complete the Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 17: Setup Wizard

    After logging in for the first time, you will go to “Setup Wizard”automatically. Here you can set the basic parameters of camera, such as camera name, camera time, wireless settings, IP configuration. Figure 3.3 Device Name: You could give name for your camera. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 18 Figure 3.4 System Time: Select the time zone you need to set the date, time,format and so on. Figure 3.5 Wireless networks: Click “Scan”, find the SSID of your wireless router, select and enter the password. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 19 .foscam. .foscam. Figure 3.6 IP: Set IP address of the camera. You could choose to obtain an IP automatically or set the IP address according to your needs. Figure 3.7 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 20: Surveillance Window

    3.3 Surveillance Window Figure 3.8 Section1 FOSCAM Logo/ Live Video / Settings/Playback buttons : FOSCAM LOGO : Path to surveillance window. Click this button and back to the surveillance window : Path to Administrator Control Panel, Click it, and it will lead to Administrator Control Panel and do advanced settings.
  • Page 21 The default stream supports multiple modes: 1) HD Model/ 720P/ 30fps/ 2M 2) Equilibrium Model/ 720P/ 20fps/ 2M 3) Smooth Model/ VGA/ 15fps/1M 4) User-defined/ 720P/ 30fps/2M You can reset the stream type on Settings-> Video-> Video Settings panel. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 22 3------Left control button, 4------Right control button, 5----- Up-Left control button 6----- Up-Right control button 7----- Down-Left control button 8----- Down-Right control button Click this button and go to center Section5 Cruise / Preset settings Cruise Settings Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 23 The default preset position is TopMost, BottomMost, LeftMost, RightMost, you can add other preset positions. Click this icon to save the position you need the camera to remember Delete Select one preset position and click this button to delete it. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 24 Go to Settings --->Basic settings--->Camera name panel, and you can change another device name. The default device name is anonymous. Go to Settings --->Basic settings--->Camera time panel and adjust the device time. Go to Settings --->Video--->On Screen Display panel, you can add or no add OSD. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 25 Click it to make full-screen, or you can double click the surveillance screen to make full-screen. Double click again and exit full-screen. Onscreen Mouse Control Right click the mouse and you can adjust the screen ration, full screen and Zoom up. Figure 3.11 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 26 Second Method: Click it and the live view will be digital zoomed up, then click Zoom Down and the live view back to original size. Figure 3.12 When you select the Full Screen, then click right mouse, there is a Screen PTZ button. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 27: Advanced Camera Settings

    Click the button “Settings”, goes to Administrator Control Panel to make advanced camera settings. 4.1 Status Status contains four columns: Device Information, Device Status, Session Status and Log, it will show you various information about your camera. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 28: Device Information

    Web version: Display the web UI version of your camera Plug-in version: Display the plug-in version of your camera 4.1.2 Device Status On this page you can see device status such as Alarm status/ Record Status ,DDNS status ,WIFI status and so Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 29: Session Status

    Figure 4.2 4.1.3 Session Status Session status will display who and which IP is visiting the camera now. Figure 4.3 4.1.4 Log Session status will display who and which IP is visiting the camera now. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 30: Basic Settings

    Default alias is anonymous. You can define a name for your camera here such as apple. Click Save to save your changes. The alias name cannot contain special characters. Figure 4.5 4.2.2 Camera Time This section allows you to configure the settings of the internal system clocks for your camera. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 31: User Accounts

    4.2.3 User Accounts Here you can create users and set privilege, visitor, operator or administrator. The default user account is admin, with a blank password. You can enter the users accounts of visitor 、operator and administrator Manually. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 32 How to add account ? Select one blank column, then enter the new user name, password and privilege, last click Add to take effect. You can see the new added account on the Account list. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 33 Figure 4.9 Figure 4.10 Delete :Select the account which you want to delete, then click Delete button to take effect. Note: The default admin account cannot be deleted, but you can add other administrator users. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 34 The firmware within the camera can support a maximum of 9 devices monitoring all at the same time. This page you can both add FOSCAM MJPEG and H.264 series cameras to the first camera and view multi-surveillance screen on one window.
  • Page 35 .foscam. .foscam. Figure 4.12 Back to Surveillance Windows, and click Four Windows option, you will see four cameras you added. Figure 4.13 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 36 Login to the first camera using a DDNS domain name and port. Use DDNS domain name and port to login Make sure each camera you need add could login with DDNS name and port Figure 4.15 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 37 4 ---- Enter the 2nd camera’s user name and password 5 ---- Click Add button and to take effect NOTE: Here the Host must be entered as the second camera’s DDNS domain name, not its LAN IP. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 38 Return to video window. You will see all of the cameras accessible through the internet. When you are away from home, you can use the first camera’s DDNS domain name and port to view all the cameras via internet. Figure 4.18 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 39: Network

    It is recommended that you use the subnet mask, gateway and DNS server from your locally attached PC. If you don’t know the subnet mask, gateway and DNS server, you can check your computer’s local area connection as follows:     Control Panel Network Connections Local Area Connections Choose Support Details. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 40 There are two DNS servers . You can set any of them. Same with gateway is also OK. Figure 4.21 If you don’t know the DNS server, you can use the same settings as the Default Gateway. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 41: Wireless Settings

    You will only need to fill in the password of your network. Make sure that the SSID, Encryption and the password you filled in are exactly the same for your router. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 42 NOTE: If you fail to make a wireless connection, please refer to your seller or contact us directly for assistance. WPS (Wi-Fi Protected Set-up) Step 01) Press and hold the WPS button for two seconds. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 43 The security mode of router cannot be WEP, or else the WPS settings may be failed. 4.3.3 PPPoE If you are using a PPPoE connection, enable it and enter the User Name and Password for your PPPoE account. Figure 4.24 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 44 .foscam. .foscam. 4.3.4 DDNS FOSCAM camera has embedded a unique DDNS domain name when producing, and you can directly use the domain name, you can also use the third party domain name. FOSCAM domain name Here take test09.myfoscam.org for example. Go to option of DDNS on the Settings->Network panel, you can see the domain name.
  • Page 45 .foscam. .foscam. Figure 4.26 Click here to register Figure 4.27 Please register an account step by step according to instructions on www.no-ip.com Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 46 After registration, please login your email which used to register. You will receive an email from website, please click the link to activate your ACCOUNT as indicated in email. Secondly: Login the link with the registered username and password to create your domain name. Figure 4.28 Figure 4.29 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 47 NOTE: If you have set Third Party DDNS successfully ,the Foscam Domain Name will be invalid. The Third Party DDNS and the Foscam Domain Name cannot work at the same time, the last time you configured will take effect. ② Do port forwarding within the router Example: The camera’s LAN IP address is...
  • Page 48 HTTP port: By default, the HTTP is set to 88. Also, they can be assigned with another port number between 1 and 65535. But make sure they can not be conflict with other existing ports like 25, 21. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 49 ”Network Configuration”, this brings up the network configuration box as shown in Figure 4.34 and 4.35. Select which camera you’d like to change the port for, and right click Figure 4.34 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 50 Sometimes you need to add the url to the Trusted Sites. Open Internet Explorer if it is not already opened. Click on Tools, then click Internet Options. Next, click the Security tab, then click the Trusted sites button. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 51 .foscam. .foscam. Click here to add camera’s url Figure 4.37 Click Sites then you can add the camera’s https web site to the internet explorer. Enter the camera’s url Figure 4.38 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 52 .foscam. .foscam. For Firefox, you can add the trusted as the following way: Tools ---- Options ---- Advanced --- View Certificates --- Servers Figure 4.39 Click View Certificates, and go to Servers option. Figure 4.40 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 53 If you select audio, you can only hear the sound but cannot see the video. For example: IP: 192.168.1.11 HTTP Port number: 88 User name: admin Password: 123 Here I can enter one of the following URLs in the VLC. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 54 .foscam. .foscam. rtsp://admin:123@192.168.1.11:88/videoMain rtsp:// @192.168.1.11:88/videoMain rtsp://:123@192.168.1.11:88/videoMain rtsp://admin@192.168.1.11:88/videoMain Open the VLC, and go to Media(Open Network Stream option, then enter the URL into VLC. Figure 4.41 Figure 4.42 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 55: Mail Settings

    VLC. 4.3.7 Mail Settings If you want the camera to send emails when motion has been detected, here Mail will need to be configured. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 56 4----- Receiver Mailbox for receiver need not support SMTP,you can set 4 receivers 5-----Save Click Save to take effect 6-----Test Click Test to see if Mail has been successfully configured. Click Test to see if Mail has been successfully configured. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 57: Ftp Settings

    7) The message is denied by the server. Maybe because of the anti-spam privacy of the server 8) The server does not support the authentication mode used by the device 4.3.8 FTP Settings If you want to upload record files and images to your FTP server,you can set FTP Settings. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 58 Port: Default is port 21. If changed, external FTP client program must change the server connection port accordingly. FTP Mode: Here supports two modes: PORT and PASV. Username/password: The FTP account and password. Click Save to take effect. Click Test to see if FTP has been successfully configured. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 59: Video

    Key Frame Interval: The time between last key frame and next key frame. The shorter the duration, the more likely you will get a better video quality, but at the cost of higher network bandwidth consumption. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 60: On Screen Display

    This page is used to set some mask as privacy zone on the video. Figure 4.51 Allow On Screen Display Mask: There are two options: Yes or NO. Select yes and draw a mask area on the video, the mask area will be black on the video. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 61: Snapshot Settings

    Back to the surveillance window, you can see the mask area as the following picture: Figure 4.53 4.4.4 Snapshot Settings On this page you can set the snapshot pictures’ image quality and the storage path. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 62: Ir Led Schedule

    On this page you can set the schedule time for switching IR LED lights. When parameter Mode is set to the Schedule on the Live Video window, at these schedule time, the IR LED lights will be turned off. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 63: Alarm

    Sensitivity---- It supports five modes: Lowest, Lower, Low, Medium and High. The higher the sensitivity, the camera will be more easily alarmed. Select one motion sensitivity. Step 03: Trigger interval--- The interval time between two motion detections. Here supports Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 64 Alarm record files storage path, please go to Record—> Storage location page to verify this settings. The default alarm record time is 30s and pre-alarm record time is 5s, please go to Record—> Alarm Record page and change the alarm time settings. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 65 Click the black button up the MON, you will see all time range turn red. When something moving in the detection area at anytime, the camera will alarm. Click this button and select all time range Figure 4.59 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 66: Record

    You must set the detection area and detection schedule, or else there is no alarm anywhere and anytime. 4.6 Record This section will allow you to change the record files storage path and the record time. 4.6.1 Storage Location On this page you can change the alarm and manually recording storage path. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 67: Alarm Recording

    The default Pre-recorded time is 5s and the alarm record time is 30s, you can change another time, click Save button to take effect. 4.6.3 Local Alarm Recording This page you can enable the local alarm record and Local Alarm record time. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 68: Schedule Recording

    Figure 4.64 4.6.4 Schedule Recording When the video is selected as FTP, the device supports scheduled recording. Figure 4.65 Figure 4.66 When the video is selected as SD card, the device supports pumping frame recording. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 69 Scheduled recording only supports video saved to the SD card or FTP server. The schedule recording will stop while alarm recording is beginning, and it will continue automatically after alarm recording end. You can refer to "alarm schedule." in "Alarm" about editing the time of recording Schedule. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 70: Ptz

    The default storage path of alarm record files is SD card, when the available size of SD card is less than 256M, the old record files will be deleted automatically. 4.7 PTZ This page will allow you to change the pan/tilt speed and do cruise tracks settings. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 71 Cruise time: Select Cruise time from Cruise Mode drop-down, then you can set the Cruise time of the camera. Cruise Loops:Select Cruise Loops from Cruise Mode drop-down, you can set the Cruise Loops of the Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 72 Add button, you can see the preset point has been added to the cruise track on the cruise track page. You need to add two or more preset points to the cruise track. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 73 For example: I have added three preset points to the “track 1”, that means : When I select the “track 1” on the surveillance window, the camera moves as the following track: upright then Right Most last downleft. You can add preset on the left of the surveillance window. Add the preset. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 74 Figure 4.76 There are other buttons between the Preset points and Cruise track, you can use these buttons to adjust the order of preset points or add/delete one preset points in one cruise track, Figure 4.77 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 75: Firewall

    This section explains how to control the access permission by checking the client PC’s IP addresses. It is composed of the following columns: Block access from these IP addresses and Only allow access from these IP addresses.. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 76: System

    Click Back-up to save all the parameters you have set. These parameters will be stored in a bin file for future use. Click Browse and select the parameters file you have stored, then click Submit to restore the restore the parameters. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 77: System Upgrade

    Information page to check for the latest firmware versions available. Click Browse, choose the correct bin file and then click System upgrade. Don’t shut down the power during upgrade. After upgrading, you can see the upgrade result. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 78: Upgrade Firmware By Ip Camera Tool

    Double click the IP Camera Tool shot icon , select the Camera IP that you want to upgrade the firmware. Then select Upgrade Firmware and enter the username and password, choose the firmware file, and upgrade. Figure 4.83 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 79: Factory Reset

    NOTE: The firmware of FI9821W V2.1 can not be used in FI9821W V2. For the model of your device, please refer to the MAC stickers on bottom of your device. 4.9.3 Factory Reset Click All reset and all parameters will return to factory settings if selected.
  • Page 80: Playback

    Click Reboot System to reboot the camera. This is similar to unplugging the power to the camera. Figure 4.86 5 Playback On this page you can view the record files stored in the SD card. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 81 : Click this button to search all record files satisfy the conditions you selected. Section 2 Search record files On this panel you can see all record files satisfy the conditions you set. Section 3 Play/Stop/Audio/Full screen buttons Please select one record file before use these buttons. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 82: Phone Apps

    Click this button to make full screen, and double click left mouse to exit full screen. 6 Phone APPs FOSCAM provides APP for Android and iOS system, which helps to view and listen to your world anywhere..anytime. Search and install Foscam Viewer on Google Play for Android devices, search and install Foscam Viewer on APP Store for iOS devices.
  • Page 83 .foscam. .foscam. 7.1.1 Install the add-on of Firefox browser, Google Chrome and IE Chrome. Figure 7.1 Figure 7.2 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 84 .foscam. .foscam. Figure 7.3 Figure 7.4 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 85 .foscam. .foscam. Figure 7.5 Figure 7.6 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 86 .foscam. .foscam. 7.1.2 Uninstall the add-on of Firefox browser, Google Chrome and IE Chrome. Figure 7.7 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 87: I Have Forgotten The Administrator Password

    Camera can not record when I click Record button or I can’t change the manually record path. When you use Windows7 or Vista, you may be not able to do manually record or change the record path because of the security settings of computer. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 88: No Pictures Problems

    “Enable”, The ActiveX programs read by the computer will be stored. As follows: Enable: Download unsigned ActiveX controls Enable: Initialize and script ActiveX controls not marked as safe Enable: Run ActiveX controls and plug-ins Figure 7.10 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 89: Upnp Always Failed

    If you want to view all the cameras via the WAN, verify that each camera added in the multi-device settings can be accessed by using the DDNS name and port number. Use the DDNS domain name not the camera’s LAN IP. (For more details see: How to add cameras in WAN) Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 90: Default Parameters

    .foscam. .foscam. 7.2 Default Parameters Default network Parameters IP address: obtain dynamically Subnet mask: obtain dynamically Gateway: obtain dynamically DDNS: Embedded FOSCAM domain name Username and password Default username is admin with a blank password 7.3 Specifications ITEMS FI9821W Sensor...
  • Page 91: Ce & Fcc

    This device compiles with FCC Rules Part 15. Operation is subject to the following two conditions.  This device may not cause harmful interference  This device must accept any interference received, including interference that may cause undesired Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 92: Obtaining Technical Support

    While we hope your experience with the IPCAM network camera is enjoyable and easy to use, you may experience some issues or have questions that this User's Guide has not answered. Please contact support via e-mail at support@foscam.us. You can also reach technical support at 1-800-930-0949 by following the automated instructions.

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