Foscam FI9818W User Manual
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Foscam FI9818W User Manual

Foscam FI9818W User Manual

Indoor hd pan/tilt wireless ip camera
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User
User
Indoor HD Pan/Tilt Wireless IP Camera
Model:FI9818W
Color:Black/White
Model:FI9826W
Color:Black/White
Manual
Manual
Model:FI9821W
Color:Black/White
Model:FI9831W
Color:Black/White
Model:FI9821EP
Color:Black/White
V2.6

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  • Page 1 User Manual User Manual Indoor HD Pan/Tilt Wireless IP Camera Model:FI9818W Model:FI9821W Model:FI9821EP Color:Black/White Color:Black/White Color:Black/White Model:FI9826W Model:FI9831W Color:Black/White Color:Black/White V2.6...

  • Page 2: Table Of Contents

    Table of Contents 1 Overview.................................. 1 1.1 Key Features..............................1 1.2 PoE (Power over Ethernet)........................2 1.3 Read Before Use............................2 1.4 Package Contents............................2 1.5 Physical Description........................... 3 1.6 Hardware Installation..........................5 2 Access the IP Camera............................5 2.1 Access the Camera in LAN........................5 2.2 Access the Camera in WAN........................

  • Page 3: Overview

    FOSCAM provides Smart Phone App for Android and iPhone users, please search and install Foscam App named Foscam Viewer on App Store and Google Play for iOS and Android devices, then you can view your camera anywhere, anytime on your smart mobile devices.

  • Page 4: Poe (Power Over Ethernet)

     Support IR-Cut auto switch  Embedded free FOSCAM DDNS(dynamic domain name service) Service  Supporting the Third Party Domain Name Service  Support two-way audio Support ONVIF protocols   Multi-level users management with password protection  Motion detection alert via email or upload image to FTP ...

  • Page 5: Physical Description

    WPS process, the Network Light will blink very fast SD card Slot: Supports up to 32GB SD card for storing the video Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 6 Antenna: Used to connect external wireless antenna Bottom View There are some labels located of the camera; this is an important feature of original Foscam cameras. If your camera does not have labels, it may be a clone. Cloned Foscam cameras can not use original firmware and are not eligible for warranty or technical services.

  • Page 7: Hardware Installation

    The default HTTP port NO. is 88. Double click the IP Camera Tool icon to run, and it should find the camera’s IP address automatically after you plug in the network cable. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 8 Go to Settings - Network - Port panel , you can see and change the HTTP and HTTPS port NO. NOTE： When logging in for the first time, you will need to download and install the add-on. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 9: Access The Camera In Wan

    , or keep it as default. Subnet Mask: Keep it as default. Gateway and DNS Server: Set it to the IP address of your router. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 10 TP-LINK brand wireless router as an example.  If there is a UPnP function in your router： Choose “Forwarding > UPnP”, make sure that the Current UPnP Status is Enabled. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 11 “Forwarding > Virtual Servers” panel for setup. Click Add New. Input the port and IP address of your camera and click Save. Here you have finished the Port Forwarding setup. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 12: Using The Vlc Player

    Enter either one of the following four URLs in the VLC 1．rtsp://admin:123@192.168.1.11:88/videoMain 2．rtsp:// @192.168.1.11:88/videoMain 3．rtsp://:123@192.168.1.11:88/videoMain 4．rtsp://admin@192.168.1.11:88/videoMain Open the VLC, and go to “Media”--”Open Network Stream” option, then enter the URL in VLC. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 13 Sometimes you may need to enter the user name and password for another time. Click OK and you can see the real-time preview. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 14: Ip Camera Connection To The Server

    Please refer to the Quick Installation Guide if you install the camera for the first time. You can start to learn about software operation after finish quick installation. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 15: Login Window

    Input the new username and password, click "Modify" to complete the modification. You will now use the new username and password to login to the camera in the future. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 16: Setup Wizard

    Device Name: You could give name for your camera. System Time: Select the time zone you need to set the date, time,format and so on. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 17 Wireless networks: Click “Scan”, find the SSID of your wireless router, select and enter the password. IP: Set IP address of the camera. You could obtain an IP automatically or set the IP address according to your needs. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 18: Surveillance Window

    3.3 Surveillance Window Section 1 FOSCAM Logo/ Live Video / Settings/Playback buttons : FOSCAM LOGO : Path to surveillance window. Click this button to go back to the surveillance window : Path to Administrator Control Panel, Click it, to go to Administrator Control Panel and do advanced settings.
  • Page 19 : Click this button to go back to the Playback panel to view the stored audio files stored in the SD Card. ( FI9818W has not this section.) Section 2 Multi-Device Window The firmware inside the camera supports up to 9 cameras being monitored at the same time. You can add other cameras in multi-device setting (read chapter 4.3.4).
  • Page 20 Zoom in the camera’s lens. Zoom out the camera’ lens. You can adjust the speed of the lens’ zoom in Settings--PTZ--Pan & Tilt Speed--Zoom speed panel. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 21 If you want to define or change the cruise trace, please go to Settings PTZ Preset Settings panel. How to do cruise? Firstly: Select one track in the track dropdown list. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 22: Preset Settings

    If you want to see one preset position you have set, only select the preset position name from the preset drop-down list, and click go button, the camera will go to the preset position. Section 7 IR LED Lights Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 23 PC. 5----- Snapshot Click it to make snapshot and it pop-up a window which picture you snapshot, right Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 24 Second Method: Click it and the live view will be digital zoomed up, then click Zoom Down and the live view back to original size. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 25 Press Esc button or double click right mouse and cancel the function. NOTE: For Mac OS, the plugin cannot support Onscreen Mouse Control, so you cannot allow to use it. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 26: Advanced Camera Settings

    System Firmware Version: Display the System Firmware version of your camera. App Firmware Version: Display the application firmware version of your camera. Plug-In Version: Display the plug-in version of your camera. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 27: Device Status

    Session status will display who and which IP is visiting the camera now. 4.2.4 Log The log record shows who and which IP address accessed or logout the camera. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 28: Basic Settings

    4.3.2 Camera Time This section allows you to configure the settings of the internal system clocks for your camera. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 29: User Accounts

    Here you can create users and set privilege, visitor, operator or administrator. The default user account is admin, with a blank password. You can enter the users accounts of visitor, operator and administrator Manually. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 30: How To Change The Password

    Select one blank column, then enter the new user name, password and privilege, last click Add to take effect. You can see the new added account on the Account list. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 31 Firstly, select the account which you want to change the username, then select “Change username”, enter the new password, lastly click modify to take effect. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 32 The firmware within the camera can support a maximum of 9 devices monitoring all at the same time. This page you can both add FOSCAM MJPEG and H.264 series cameras to the first camera and view multi-surveillance screen on one window.
  • Page 33 Camera Model: Our Company produces two series cameras: MJPEG and H.264. Here will show you which series the camera belongs to. Back to Surveillance Windows, and click Four Windows option, you will see four cameras you added. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 34 Firstly, make sure all of the cameras you added can be accessed through the internet. (The way to configure DDNS is in chapter 4.4.4) login to the first camera using a DDNS domain name and port. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 35 5 ---- Click Add button and to take effect NOTE: Here the Host must be entered as the second camera’s DDNS domain name, not its LAN IP. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 36: Network

    4.4.1 IP Configuration If you want to set a static IP for the camera, please go to IP Configuration page. Keep the camera in the Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 37 PC. If you don’t know the subnet mask, gateway and DNS server, you can check your computer’s local area connection as follows: Control Panel →Network Connections →Local Area Connections →Choose Support →Details Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 38: Wireless Settings

    Click the Scan button to search for wireless networks. Click the Page number to see other wireless networks devices if there are more than 10. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 39 Step 3: Please click on the Save button after all settings have been entered and disconnect the network cable. Never shut down the power of the camera until the IP camera is able to connect to the wireless Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 40 4.4.3 PPPoE Some models support PPPoE. If you are using a PPPoE connection, enable it and enter the User Name and Password for your PPPoE Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 41 4.4.4 DDNS FOSCAM camera has embedded a unique DDNS domain name when producing, and you can directly use the domain name, you can also use the third party domain name. FOSCAM domain name Here take test09.myfoscam.org for example. Go to option of DDNS on the Settings->Network panel, you can see the domain name.
  • Page 42 Step 1: Open the IP Camera Tool, select the camera you would like to change the port of, right click on the IP address, and click on ”Network Configuration”, this brings up the network configuration box as flowing figures. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 43 LAN IP address. Make sure you set a static LAN IP address! Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 44: Mail Settings

    2---- SMTP Username/ password ID account and password of the sender email address 3---- Sender E-mail Mailbox for sender must support SMTP 4---- Receiver Mailbox for receiver need not support SMTP,you can set 4 receivers Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 45 7) The message is denied by the server. Maybe because of the anti-spam privacy of the server 8) The server does not support the authentication mode used by the device Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 46: Ftp Settings

    Username/password: The FTP account and password. Click Save to take effect. Click Test to see if FTP has been successfully configured. 4.4.9 P2P FI9821EP support P2P. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 47: Video

    Access the IP Camera by Smart Phone (Android or iOS operating system) First of all, you need to open the P2P function of the IP Camera at “Settings --> Network --> P2P.” Foscam App named Foscam Viewer on App Store and Google Play for iOS and Android devices NOTES：...

  • Page 48: On Screen Display

    4.5.3 Privacy Zone Some models do not support this Function. This page is used to set some mask as privacy zone on the video. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 49 Click OK button and return to the OSD page, click Save to take effect. Back to the surveillance window, you can see the mask area as the following picture: Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 50: Snapshot Settings

    On this page you can set the schedule time for switching IR LED lights. When parameter Mode is set to the Schedule on the Live Video window, at these schedule time, the IR LED lights will be turned off. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 51: Alarm

    IP Camera supports Motion Detection Alarm, when the motion has been detected, it will send emails or upload images to FTP. Step 1: Enable Motion detection Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 52 Click set detect area and it pop up a window, then you can draw the detection area. Click Back button after settings. When something moving in the detection area, the camera will alarm. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 53 Click the week day words, the corresponding column will be selected. For example, click TUE, the all column of TUE turns to red, that means during Tuesday whole day, when something moving in the detection area, the camera will alarm. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 54 4.6.2 Sound alarm Some models support Sound alarm. When the ambient sound over a certain decibel ,the sound alarm will be triggered. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 55: Record

    This section will allow you to change the record files storage path and the record time. 4.7.1 Storage Location On this page you can change the alarm and manually recording storage path. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 56: Alarm Recording

    Enter the local folder :Click here,you can enter the local folder. 4.7.2 Alarm Recording 4.7.3 Local Alarm Recording This page you can enable the local alarm record and Local Alarm record time. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 57: Schedule Recording

    When the video is selected as SD card, the device supports pumping frame recording. When the parameter Recording Location is set SD Card on the Storage Location page, you can configure parameters as shown in follow figure. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 58 The schedule recording will stop while alarm recording is beginning, and it will continue automatically after alarm recording end. You can refer to "alarm schedule." in "Alarm" about editing the time of recording Schedule.  Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 59: Ptz

    The default storage path of alarm record files is SD card, when the available size of SD card is less than 256M, the old record files will be deleted automatically. NOTE: FI9818W does not support SD card. 4.8 PTZ This page will allow you to change the pan/tilt speed and do cruise tracks settings.
  • Page 60 Add: Add one cruise track, then click save button. Delete: Select one cruise track and delete it. Save: After you modify the Dwell time, you should click Save button to take effect. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 61 Right Most last down left. You can add preset on the left of the surveillance window. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 62 After add the cruise track, back to the surveillance window, click Cruise, her you can see all cruise tracks you have added. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 63 / tilt and stops at center. Go to Preset point: Select one preset position and save it. When rebooting, the camera will pan/ tilt and Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 64: Firewall

    Click Backup to save all the parameters you have set. These parameters will be stored in a bin file for future use. Click Browse and select the parameters file you have stored, then click Submit to restore the restore the Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 65: System Upgrade

    Click Browse, choose the correct bin file and then click System upgrade. Don’t shut down the power during upgrade. After upgrading, you can see the upgrade result. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 66 CAUTION: If your camera works well with the current firmware, we recommend not upgrading. Please don’t upgrade the firmware unnecessarily. Your camera may be damaged if misconfigured during an upgrade. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 67: Patch Installation

    Reset button on the bottom of the camera. 4.10.5 Reboot Click Reboot System to reboot the camera. This is similar to unplugging the power to the camera. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 68: Playback

    : The storage path of record files : Here supports three types: current day, current month and All records. Another way, select the time on the time&date manually. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 69 Open or stop audio Click this button to make full screen, and double click left mouse to exit full screen. NOTE：FI9818W does not support this function. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 70: Appendix

    6 Appendix 6.1 Frequently Asked Questions 6.1.1 Install the add-on of Firefox browser, Google Chrome and IE Chrome. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 71 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 72 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 73 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 74 6.1.2 Uninstall the add-on of Firefox browser, Google Chrome and IE Chrome. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 75: I Have Forgotten The Administrator Password

    There are two ways to resolve this problem: Please add the camera as a trusted site to resolve this issue. The steps are ： IE browserToolInternet PropertiesSecurityTrusted sitesSitesAdd Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 76: No Pictures Problems

    If you allow the ActiveX running, but still could not see living video. Please change another port number to try. Don’t use port 88. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 77: Upnp Always Failed

    LAN IP. (For more details see: How to add cameras in WAN) 6.2 Default Parameters Default network Parameters IP address: obtain dynamically Subnet mask: obtain dynamically Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 78: Specifications

    WEP, WPA, WPA2 EZLink √ External I/O 802.3af PoE √ RS-485 Interface External Card Slot mirco SD card SD card mirco SD card mirco SD card Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...
  • Page 79 (14°F ~ 122°F) (14°F ~ 122°F) (14°F ~ 122°F) Operating 20% ~ 85% 20% ~ 85% 20% ~ 85% 20% ~ 85% 20% ~ 85% Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 80: Ce & Fcc

    This equipment should be installed and operated with minimum distance 20cm between the radiator& your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168...

  • Page 81: Warranty

    No warranty service is provided unless the product is returned to an authorized return center in the region where the product was first shipped by FOSCAM or to the point-of-purchase, which may have regional specific warranty implications.
  • Page 82 Warranty is void if damaged by the use of parts not manufactured or sold by FOSCAM. ...

  • Page 83: Obtaining Technical Support

    FOSCAM, shall be the repair or replacement of defective parts. If FOSCAM lists a product on its website specification in error or that is no longer available for any reason, FOSCAM reserves the right to explain it without incurring any liability.
  • Page 84 User’s Guide has not answered. If you have problem with FOSCAM IP camera, please first contact FOSCAM reseller for solving the problems. If our reseller cannot provide service, please contact our service department: tech@foscam.com...

This manual is also suitable for:

Fi9821epFi9821wFi9831wFi9826w

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