Dell Alienware 17 R2 Service Manual
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Dell Alienware 17 R2 Service Manual

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Alienware 17 R2

Service Manual

Computer Model: Alienware 17 R2
Regulatory Model: P43F
Regulatory Type: P43F001

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Table of Contents
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Summary of Contents for Dell Alienware 17 R2

  • Page 1: Service Manual

    Alienware 17 R2 Service Manual Computer Model: Alienware 17 R2 Regulatory Model: P43F Regulatory Type: P43F001...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks ™...

  • Page 3: Table Of Contents

    Contents Before working inside your computer........12 .....................12 Before you begin ....................12 Safety instructions ..................13 Recommended tools After working inside your computer........15 Removing the base panel............16 ......................16 Procedure Replacing the base panel............19 ......................19 Procedure Removing the memory modules..........20 ....................
  • Page 4 Removing the hard drive............27 .....................27 Prerequisites ......................27 Procedure Replacing the hard drive............30 ......................30 Procedure ....................30 Post-requisites Removing the wireless card.............31 ..................... 31 Prerequisites ......................31 Procedure Replacing the wireless card.............33 ......................33 Procedure ....................33 Post-requisites Removing the palm rest............34 .....................34 Prerequisites ......................35...
  • Page 5 Removing the status-light board........... 45 .....................45 Prerequisites ......................45 Procedure Replacing the status-light board..........47 ......................47 Procedure ....................47 Post-requisites Removing the keyboard............48 ....................48 Prerequisites ......................48 Procedure Replacing the keyboard............52 ......................52 Procedure ....................52 Post-requisites Removing the touch pad............53 .....................53 Prerequisites ......................
  • Page 6 Removing the battery............... 62 .....................62 Prerequisites ......................62 Procedure Replacing the battery............... 65 ......................65 Procedure ....................65 Post-requisites Removing the I/O board............66 ....................66 Prerequisites ......................66 Procedure Replacing the I/O board............68 ......................68 Procedure ....................68 Post-requisites Removing the speakers............69 ....................
  • Page 7 Removing the processor fan........... 76 .....................76 Prerequisites ......................76 Procedure Replacing the processor fan............78 ......................78 Procedure ....................78 Post-requisites Removing the system board............79 .....................79 Prerequisites ......................79 Procedure Replacing the system board............83 ......................83 Procedure ....................83 Post-requisites Removing the heat sink............84 ....................
  • Page 8 Removing the video-card fan..........90 ....................90 Prerequisites ......................90 Procedure Replacing the video-card fan..........92 ......................92 Procedure ....................92 Post-requisites Removing the power-adapter port........93 .....................93 Prerequisites ......................93 Procedure Replacing the power-adapter port........95 ......................95 Procedure ....................95 Post-requisites Removing the subwoofer............
  • Page 9 Removing the display panel..........105 ....................105 Prerequisites ...................... 105 Procedure Replacing the display panel..........108 ...................... 108 Procedure ....................108 Post-requisites Removing the display hinges..........109 ....................109 Prerequisites ...................... 109 Procedure Replacing the display hinges..........112 ....................... 112 Procedure ....................112 Post-requisites Removing the computer base..........
  • Page 10 Removing the camera............120 ....................120 Prerequisites ...................... 120 Procedure Replacing the camera............. 122 .......................122 Procedure ....................122 Post-requisites Removing the display-panel AlienFX LEDs......123 ....................123 Prerequisites .......................124 Procedure Replacing the display-panel AlienFX LEDs......126 .......................126 Procedure ....................126 Post-requisites Removing the Alienware AlienHead LED board....127 ....................
  • Page 11 BIOS setup program..............135 ......................135 Overview ..............135 Entering BIOS setup program .................135 BIOS setup program options ....................141 Boot sequence ..................... 141 Boot options ........142 Changing boot sequence for the current boot ..........142 Changing boot sequence for future boots Flashing the BIOS..............

  • Page 12: Before Working Inside Your Computer

    Before working inside your computer CAUTION: To avoid damaging the components and cards, handle them by their edges and avoid touching pins and contacts. NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Before you begin Save and close all open files and exit all open applications.

  • Page 13: Recommended Tools

    CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at dell.com/regulatory_compliance.
  • Page 14 • Philips screwdriver • Plastic scribe...

  • Page 15: After Working Inside Your Computer

    After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and make sure that no stray screws remain inside your computer. Connect any external devices, peripherals, and cables you removed before working on your computer.

  • Page 16: Removing The Base Panel

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Close the display and turn the computer over. Loosen the captive screws that secure the base panel to the computer base.
  • Page 17 Slide and remove the base panel from the computer base. computer base captive screws (2) base panel plastic scribe...
  • Page 18 Disconnect the battery cable from the system board. battery cable Turn the computer over. Press and hold the power button for 5 seconds to ground the system board.

  • Page 19: Replacing The Base Panel

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Connect the battery cable to the system board. Slide the tabs on the base panel into the slots on the computer base and snap the base panel into place.

  • Page 20: Removing The Memory Modules

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base panel. Procedure Using your fingertips, carefully spread apart the securing clips on each end of the memory-module slot until the memory module pops up.
  • Page 21 Slide and remove the memory module from the memory-module slot. securing clips (2) memory modules (2) memory-module slot...

  • Page 22: Replacing The Memory Modules

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the notch on the memory module with the tab on the memory- module slot.

  • Page 23: Post-Requisites

    Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. securing clips (2) memory module memory-module slot notch...

  • Page 24: Removing The Solid-State Drives

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the solid-state drive while the computer is in sleep or on state.
  • Page 25 Slide and remove the solid-state drive from the solid-state drive slot. solid-state drive slot solid-state drive screw...

  • Page 26: Replacing The Solid-State Drives

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the hard drive. Procedure Slide the solid-state drive into the solid-state drive slot.

  • Page 27: Removing The Hard Drive

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state.
  • Page 28 Lift the hard-drive assembly off the computer base. pull tab hard-drive cable screws (4) hard-drive assembly Remove the screws that secure the hard-drive bracket to the hard drive. Lift the hard-drive bracket off the hard-drive assembly. hard drive hard-drive bracket screws (4)
  • Page 29 Disconnect the interposer from the hard drive. interposer hard drive...

  • Page 30: Replacing The Hard Drive

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. Procedure Connect the interposer to the hard drive.

  • Page 31: Removing The Wireless Card

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base panel. Procedure Remove the screw that secures the wireless-card bracket and the wireless card to the system board.
  • Page 32 Lift and slide the wireless card from the wireless-card slot. antenna cables wireless-card bracket screw wireless card wireless-card slot...

  • Page 33: Replacing The Wireless Card

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure CAUTION: To avoid damaging the wireless card, do not place any cables under it.

  • Page 34: Removing The Palm Rest

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base panel.

  • Page 35: Procedure

    Procedure Lift the latches and disconnect the keyboard cable, keyboard-backlight cable, macro-keys cable and macro-keys backlight cable from the system board. keyboard-backlight cable keyboard cable macro-keys cable macro-keys backlight cable...
  • Page 36 Remove the screws that secure the palm-rest assembly to the computer base. computer base screws (16)
  • Page 37 Lift the computer base slightly and push the palm-rest assembly through the slot on the computer base to release the tabs on the palm-rest assembly. slot palm-rest assembly Turn the computer over and open the display as far as possible. Using a plastic scribe, pry up along the edges of the palm-rest assembly.
  • Page 38 Gently lift the palm-rest assembly and turn it over. plastic scribe palm-rest assembly Peel the tape that secures the power-button board cable to the system board. Disconnect the power-button board cable from the system board.
  • Page 39 Lift the palm-rest assembly off the computer base. palm-rest assembly power-button board cable latch 10 Remove the power-button board. 11 Remove the status-light board. 12 Remove the keyboard.
  • Page 40 13 Remove the touch pad. palm rest...

  • Page 41: Replacing The Palm Rest

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Replace the touch pad. Replace the keyboard.

  • Page 42: Removing The Power-Button Board

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base panel. Follow the procedure from step 1 to step 9 in “Removing the palm rest”.
  • Page 43 Lift the power-button board off the palm-rest assembly. power-button board cable latches (2) touch-pad cable status-light cable screws (2) power-button board...

  • Page 44: Replacing The Power-Button Board

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the screw holes on the power-button board with the screw holes on the palm-rest assembly.

  • Page 45: Removing The Status-Light Board

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base panel. Follow the procedure from step 1 to step 9 in “Removing the palm rest”.
  • Page 46 Lift the status-light board off the palm-rest assembly. screws (2) latch status-light board cable status-light board...

  • Page 47: Replacing The Status-Light Board

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the screw holes on the status-light board with the screw holes on the palm-rest assembly.

  • Page 48: Removing The Keyboard

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base panel. Follow the procedure from step 1 to step 9 in “Removing the palm rest”.
  • Page 49 Note the touch-pad cable and status-light cable routing and peel off the cables from the keyboard bracket. latches (2) touch-pad cable status-light cable Remove the screws that secure the keyboard bracket to the palm-rest assembly. Slide the keyboard cable, keyboard-backlight cable, macro-keys cable and macro-keys backlight cable through the slot on the keyboard bracket.
  • Page 50 Lift the keyboard bracket off the palm-rest assembly. screws (14) keyboard bracket palm-rest assembly Remove the screws that secure the keyboard to the palm-rest assembly. Release the tabs that secure the keyboard to the palm-rest assembly.
  • Page 51 Slide and lift the keyboard along with the cables off the palm-rest assembly. tabs (5) keyboard screws (2)

  • Page 52: Replacing The Keyboard

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the keyboard under the tabs on the palm-rest assembly. Align the screw holes on the keyboard with the screw holes on the palm- rest assembly.

  • Page 53: Removing The Touch Pad

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base panel. Follow the procedure from step 1 to step 9 in “Removing the palm rest”.

  • Page 54: Procedure

    Procedure Lift the latches and disconnect the touch-pad cable and touch-pad button cable from the touch pad. touch-pad cable latches (2) touch-pad button cable Remove the screws that secure the touch-pad button bracket to the palm-rest assembly.
  • Page 55 Lift the touch-pad button bracket off the palm-rest assembly. touch-pad button bracket screws (5) Lift the touch pad off the palm-rest assembly. touch pad...

  • Page 56: Replacing The Touch Pad

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Using the alignment posts on the palm-rest assembly, place the touch pad on the palm-rest assembly.

  • Page 57: Removing The Display Assembly

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base panel. Remove the wireless card.
  • Page 58 Slide the antenna cables through the slot on the computer base. antenna cables slot screws (2) Turn the computer over and open the display. Peel off the adhesive tape that secures the antenna cables to the system board. Carefully remove the antenna cables up from the computer base and remove it from the routing guides on the display hinges.
  • Page 59 10 Disconnect the logo-board cable from the system board and remove it from the routing guide on the display hinge. display cable latch connector logo-board cable antenna cables tape 11 Remove the screws that secure the display assembly to the computer base.
  • Page 60 12 Lift the display assembly off the computer base. display assembly screws (4) computer base display hinges (2)

  • Page 61: Replacing The Display Assembly

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the screw holes on the display hinges with the screw holes on the computer base.

  • Page 62: Removing The Battery

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base panel. Follow the procedure from step 1 to step 9 in “Removing the palm rest”.
  • Page 63 Note the front AlienFX LED cable routing and peel off the cable from the battery. system board speaker cable front AlienFX LED cable Remove the battery cable from the slot on the computer base. Remove the screws that secure the battery to the computer base.
  • Page 64 Lift the battery off the computer base. battery cable battery screws (6)

  • Page 65: Replacing The Battery

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the screw holes on the battery with the screw holes on the computer base.

  • Page 66: Removing The I/O Board

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base panel. Follow the procedure from step 1 to step 9 in “Removing the palm rest”.
  • Page 67 Lift the I/O board off the computer base. subwoofer cable latch I/O-board cable screws (2) I/O board...

  • Page 68: Replacing The I/O Board

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the ports on the I/O board with the slots on the computer base. Align the screw holes on the I/O board with the screw holes on the computer base.

  • Page 69: Removing The Speakers

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base panel. Follow the procedure from step 1 to step 9 in “Removing the palm rest”.
  • Page 70 Note the front AlienFX LED cable routing and peel off the cable from the battery. connector front AlienFX LED cable Disconnect the speaker cable from the system board. Remove the speaker cable from the routing guides on the battery and computer base.
  • Page 71 Lift the speakers along with its cable off the computer base. speaker cable system board alignment posts (4) computer base speakers (2) routing guides...

  • Page 72: Replacing The Speakers

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Using the alignment posts, place the speakers on the computer base. Route the speaker cable through the routing guides on the computer base and battery.

  • Page 73: Removing The Front Alienfx Led Boards

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base panel. Follow the procedure from step 1 to step 9 in “Removing the palm rest”.
  • Page 74 Lift the front AlienFX LED boards off the computer base. front AlienFX LED boards (2) front AlienFX LED board cables (2) screws (2)

  • Page 75: Replacing The Front Alienfx Led Board

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Using the alignment posts on the computer base, place the front AlienFX LED boards on the computer base.

  • Page 76: Removing The Processor Fan

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base panel. Follow the procedure from step 1 to step 9 in “Removing the palm rest”.
  • Page 77 Remove the screws that secure the processor fan to the computer base. Peel off the Mylar from the processor heat-sink and processor fan. Slide and lift the processor fan off the computer base. mylar processor fan screws (2)

  • Page 78: Replacing The Processor Fan

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Using the alignment posts on the computer base, slide and place the processor fan on the computer base.

  • Page 79: Removing The System Board

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 80 Disconnect the processor-fan cable, video-card fan cable, hard-drive cable and power-adapter port cable from the system board. processor-fan cable power-adapter port cable video-card fan cable system board hard-drive cable Turn the computer over. Disconnect the speaker and front AlienFX LED cables from the system board.
  • Page 81 Lift the latch and disconnect the I/O-board cable from the system board. I/O-board cable latch system board speaker cable front AlienFX LED cable Remove the screws that secure the system board to the computer base.
  • Page 82 Lift the system board off the computer base. screws (6) system board...

  • Page 83: Replacing The System Board

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.

  • Page 84: Removing The Heat Sink

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.
  • Page 85 Lift the heat sink off the system board. system board captive screws (8) heat sink...

  • Page 86: Replacing The Heat Sink

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can cause damage to the system board and processor. NOTE: The original thermal grease can be reused if the original system board and heat sink are reinstalled together.

  • Page 87: Removing The Coin-Cell Battery

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS settings to default. It is recommended that you note the BIOS settings before removing the coin-cell battery.
  • Page 88 Peel the coin-cell battery off the system board. coin-cell battery cable coin-cell battery...

  • Page 89: Replacing The Coin-Cell Battery

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Adhere the coin-cell battery to the system board. Connect the coin-cell battery cable to the connector on the system board.

  • Page 90: Removing The Video-Card Fan

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base panel. Remove the wireless card.
  • Page 91 Lift the video-card fan off the computer base. screws (2) video-card fan...

  • Page 92: Replacing The Video-Card Fan

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the screw holes on the video-card fan with the screw holes on the computer base.

  • Page 93: Removing The Power-Adapter Port

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base panel. Remove the wireless card.
  • Page 94 Lift the power-adapter port along with its cable off the computer base. screws (2) power-adapter port bracket power-adapter port...

  • Page 95: Replacing The Power-Adapter Port

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the power-adapter port into the slot on the computer base. Align the screw holes on the power-adapter port bracket with the screw holes on the power-adapter port.

  • Page 96: Removing The Subwoofer

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base panel. Remove the wireless card.
  • Page 97 Lift the subwoofer off the computer base. screws (2) subwoofer...

  • Page 98: Replacing The Subwoofer

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the screw holes on the subwoofer with the screw holes on the computer base.

  • Page 99: Removing The Display Bezel

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites NOTE: This chapter is applicable only if you have purchased a laptop with non-touchscreen display.
  • Page 100 Carefully lift the display bezel and turn it over. display bezel Lift the latches and disconnect the display-board cables from the logo board.
  • Page 101 Lift the display-bezel assembly away from the display assembly. display bezel logo board latches (3) display-board cables (3) Peel off the tape that secures the logo-board cable to the logo board and disconnect the logo-board cable.
  • Page 102 Peel off the logo board from the display bezel. display bezel logo board plastic scribe logo-board cable tape...
  • Page 103 After performing the above steps, we are left with the display bezel. display bezel...

  • Page 104: Replacing The Display Bezel

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure NOTE: This chapter is applicable only if you have purchased a laptop with non-touchscreen display.

  • Page 105: Removing The Display Panel

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites NOTE: This chapter is applicable only if you have purchased a laptop with non-touchscreen display.
  • Page 106 Gently lift the display panel and turn it over. screws (4) display panel display back-cover Lift the latch and disconnect the display cable from the display panel.
  • Page 107 Lift the display panel off the display assembly. display panel latch display cable...

  • Page 108: Replacing The Display Panel

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure NOTE: This chapter is applicable only if you have purchased a laptop with non-touchscreen display.

  • Page 109: Removing The Display Hinges

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites NOTE: This chapter is applicable only if you have purchased a laptop with non-touchscreen display.
  • Page 110 Lift the hinge caps off the display hinges. hinge caps (2) screws (2) Remove the screws that secure the display hinges to the display back- cover.
  • Page 111 Lift the display hinges off the display back-cover. display hinges (2) screws (6)

  • Page 112: Replacing The Display Hinges

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure NOTE: This chapter is applicable only if you have purchased a laptop with non-touchscreen display.

  • Page 113: Removing The Computer Base

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base panel. Remove the wireless card.
  • Page 114 computer base...

  • Page 115: Replacing The Computer Base

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Place the computer base on a flat surface. Post-requisites Replace the subwoofer.

  • Page 116: Removing The Logo Board

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base panel. Remove the wireless card.

  • Page 117: Procedure

    Procedure Lift the latches and disconnect the display-board cables from the logo board. display bezel logo board latches (3) display-board cables (3) Peel off the tape that secures the logo-board cable to the logo board and disconnect the logo-board cable.
  • Page 118 Peel off the logo board from the display bezel. display bezel logo board plastic scribe logo-board cable tape...

  • Page 119: Replacing The Logo Board

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Adhere the logo board on the display bezel. Connect the logo-board cable to the logo board and adhere the adhesive tape.

  • Page 120: Removing The Camera

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites NOTE: This chapter is applicable only if you have purchased a laptop with non-touchscreen display.
  • Page 121 Disconnect the camera cable from the camera module. camera module tape plastic scribe camera cable connector...

  • Page 122: Replacing The Camera

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure NOTE: This chapter is applicable only if you have purchased a laptop with non-touchscreen display.

  • Page 123: Removing The Display-Panel Alienfx Leds

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base panel. Remove the wireless card.

  • Page 124: Procedure

    Procedure Peel off the mylar that secures the display-board cables and the display- panel AlienFX LEDs to the display back-cover. mylar...
  • Page 125 Lift the display-board cables and the display-panel AlienFX LEDs off the display back-cover. display back-cover display-board cables (2) display-panel AlienFX LEDs...

  • Page 126: Replacing The Display-Panel Alienfx Leds

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Adhere the display-board cables and the display-panel AlienFX LEDs to the display back-cover.

  • Page 127: Removing The Alienware Alienhead Led Board

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base panel. Remove the wireless card.
  • Page 128 Peel off the mylar to access the Alienware AlienHead LED board. mylar display back-cover camera cable connector camera module...
  • Page 129 Lift the display-board cable and Alienware AlienHead LED board off the display back-cover. display-board cable Alienware AlienHead LED board display back-cover...

  • Page 130: Replacing The Alienware Alienhead Led Board

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Connect the camera cable to the camera module. Adhere the Alienware AlienHead LED board and display-board cable to the display back-cover.

  • Page 131: Removing The Display

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites NOTE: This chapter is applicable only if you have purchased a laptop with non-touchscreen display.
  • Page 132 Peel the display-board and camera cable off the display back-cover. camera cable connector camera module Remove the AlienFX Display light. Remove the AlienFX Alienhead board.
  • Page 133 We are left with the display back-cover. display back-cover...

  • Page 134: Replacing The Display

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure NOTE: This chapter is applicable only if you have purchased a laptop with non-touchscreen display.

  • Page 135: Bios Setup Program

    BIOS setup program Overview CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS setup program. Certain changes can make your computer work incorrectly. NOTE: Before you change BIOS setup program, it is recommended that you write down the BIOS setup program screen information for future reference.
  • Page 136 Main System Time Displays the current time in hh:mm:ss format. System Date Displays the current date in mm/dd/ yyyy format. BIOS Version Displays the BIOS version. Product Name Displays the model number of your computer. Service Tag Displays the service tag of your computer.
  • Page 137 Main AC Adapter Type Displays the type of AC adapter connected to your computer. System Memory Displays the system memory. Extended Memory Displays the extended memory. Memory Speed Displays the memory speed. Advanced Intel(R) SpeedStep (TM) Allows you to disable or enable Intel (R) SpeedStep Technology.
  • Page 138 Advanced Default: Enabled USB PowerShare Allows you to charge USB devices when the computer is turned off or in standby mode. Default: Enabled USB Wake Support Allows you to enable USB devices to wake the computer from standby or to disable the USB wake support feature.
  • Page 139 Advanced-Miscelleneous Devices External USB Ports Allows you to disable or enable the external USB ports. Default: Enabled USB debug Allows you to enable or disable USB port for Windows debugging. Default: Disabled Advanced-Performance options with Alienware Graphics Amplifier Overclocking Feature Allows you to enable or disable global overclocking feature.
  • Page 140 Advanced-Performance options with Alienware Graphics Amplifier Apply New Bus Clock Frequency Applies the new bus clock frequency immediately, temporarily, or permanently. Intel Graphics Turbo Overclocking Allows you to disable or enable the Intel Graphics Turbo Overclocking feature. Memory Override Support Allows you to enable or disable the memory override option support.

  • Page 141: Boot Sequence

    Security HDD password Allows you to set, change, or delete the hard-drives password. Password Change Allows you to permit or deny system password or HDD password changes. Default: Permitted Exit Save Changes and Reset Allows you to exit BIOS setup program and save your changes.

  • Page 142: Changing Boot Sequence For The Current Boot

    Hard Drive — The computer attempts to boot from the primary hard drive. If no operating system is on the drive, the computer generates an error message. CD/DVD/CD-RW Drive — The computer attempts to boot from the optical drive. If no disc is in the drive, or if the disc is not bootable, the computer generates an error message.
  • Page 143 Use the arrow keys to highlight the Boot menu option and press Enter to access the menu. NOTE: Note your current boot sequence in case you want to restore it. Navigate to Set Boot Priority to configure the boot priority. Use the arrow keys to highlight the boot priority and press Enter to display the different devices.

  • Page 144: Flashing The Bios

    You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: Turn on the computer. Go to dell.com/support. If you have your computer's Service Tag, type your computer's Service Tag and click Submit.

  • Page 145: Getting Help And Contacting Alienware

    NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. NOTE: If you are in the United States, call 1-800-ALIENWARE for help...

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