Warranty - HAMPTON BAY greenfire gci60 Technical Manual

WARRANTY

Limited Lifetime Warranty
FPI Fireplace Products International Ltd. and Fireplace Products U.S., Inc. ("FPI") extends the Limited Lifetime
Warranty protection to the original purchaser of this appliance commencing the day of purchase for as long as the
appliance remains in the original place of installation. For items covered under the Limited Lifetime policy, see
table below.
Some conditions apply (see below).
The policy is not transferable, amendable or negotiable under any circumstances.
Pellet Products
Warranty Coverage for Components
and labor is as follows:
Firebox/Heat exchanger
Surrounds, castings, door assembly.
Burn Pot, Log sets, Firebox panels,
Ceramic Glass ( Thermal Breakage)
Pedestals, legs
Burn Pot Liner
Agitator
Auger Motor, Combustion blower,
Convection blower
Wiring, all switches, Wiring harness,
Power cords
Circuit boards, Circuit board ribbon
cable
Vacuum switch, Ignitor, Air pump,
Temperature sensors, Wall
thermostat
Auger
Circuit Board Decals
Conditions:
Warranty protects against defect in manufacture or FPI factory assembled components only, unless herein
specified otherwise.
Any part(s) found to be defective during the warranty period as outlined above will be repaired or replaced at FPI's
option through an accredited distributor, dealer or pre-approved and assigned agent provided that the defective
part is returned to the distributor, dealer or agent for inspection if requested by FPI. Alternatively, FPI may at its
own discretion fully discharge all of its obligations under the warranty by refunding the verified purchase price of
the product to the original purchaser. The purchase price must be confirmed by the original Bill of Sale.
The authorized selling dealer, or an alternative authorized FPI dealer if pre-approved by FPI, is responsible for all
in-field diagnosis and service work related to all warranty claims. FPI is not responsible for results or costs of
workmanship of unauthorized FPI dealers or agents in the negligence of their service work.
At all times FPI reserves the right to inspect reported complaints on location in the field claimed to be defective
prior to processing or authorizing of any claim. Failure to allow this upon request will void the warranty.
32
Component
Coverage
2 years
7 years
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Hampton GCI60 Cast Pellet Insert Technical Manual
Labour Coverage
(Years)
2
2
2
2
2
2
2
2
2
2
2
2
2