HAMPTON BAY greenfire gci60 Technical Manual page 24

• Blocked exhaust / venting system - Have stove and venting cleaned and inspected.
• Check Vacuum levels at the Vacuum Switch, with a Magnahelic Gauge (readings must be above .07"
W.C. on low fire).
7. Light # 4 on Heat output bar flashing.
• Ensure the hopper lid magnet is present. Open the hopper lid and look at the back right corner of the
underside of the lid. (See image on right for magnet location on hopper lid).
• Hopper is open, or hopper switch has failed.
• Reset sensor and determine cause. Was it Convection Blower failure or Circuit board control problems?
The 200 °F (93 °C) high limit temperature sensor has tripped.
•
8. The convection blower will not function normally.
• Check the line fuse to see if it has blown.
• Clean all grill openings at the back and below unit .
• Check the Voltage across the blower wires, It should adjust with the heat output settings. If not
contact your local dealer for service.
9. Ignitor - the pellets will not light.
• Check the line fuse to see if it has blown.
NOTE: The ignitor should be bright orange in color.
• Everything else in the stove operates but the ignitor will not light the pellets.
• Make sure the burn pot liner is up tight and square to the ignitor tube by pulling the ignitor tube out
towards the liner.
• Check to see if the exhaust blower is operating. If not, contact your local dealer for service.
• Verify that the air pump is functioning properly.
10. Control settings (Heat Level) has no effect on the fire.
• Check the line fuse to see if it has blown.
• Check position of the Thermostat slide switch on the Circuit Board.
• If there is no control of the Heat Level button, make sure the thermostat is calling for heat.
• Call your local dealer for service.
11. The stove keeps going out.
If the stove goes out and leaves fresh unburned fuel in the burn pot liner, the fire is going out before
the stove shuts off.
• Trim the combustion air down to decrease the magnahelic pressure.
• Turn the Heat Level up slightly (poor quality fuels will require slightly higher settings).
• Set the auger trim up one setting
If the stove goes out and there are partially burned pellets left in the burn pot liner, the stove has shut
down due to a lack of air, exhaust temperature, or power failure.
• Trim the combustion air to a higher setting to increase the magnahelic pressure inside the stove.
• Check to see if the stove needs a more complete cleaning.
• Turn the Heat Level up slightly (poor quality fuel will require slightly higher settings).
• Did the power go out?
• Contact your local Dealer for service.
24
Troubleshooting
Hampton GCI60 Cast Pellet Insert Technical Manual