RetroSound Model two User Manual page 17

FREQUENTLY ASKED QUESTIONS
My car originally came with a switch to control my automatic
antenna. Can I use the RetroSound
wire to control my antenna?
No you cannot. Your factory antenna is known as "semi-
automatic." It requires a switch to either extend or retract the
antenna. You must retain this switch to control your antenna; the
RetroSound radio's power antenna wire is for more modern "fully-
®
automatic" antennas not requiring a separate switch.
The sound output is all mid-range, with very little bass and a
strangled-sounding upper range. What is wrong?
One of your speaker wires is connected backwards. This is called
being "out of phase." Check to make sure positive is wired to
positive and negative to negative on all your speakers.
Will cutting or bending the InfiniMount brackets void the warranty
or harm the unit?
No. The RetroSound patented InfiniMount bracket system has
®
been designed specifically to be bent, cut and modified to simplify
radio installation. Modification to the radio's brackets is actually
encouraged to ensure proper fit.
If you have questions about modifying the bracket system,
contact us at support@retrosound.com or call us at 888.325.1555.
How much should I tighten the shaft nuts when installing the
brackets and mounting the radio to the dash?
DO NOT OVERTIGHTEN the shaft nuts. The shaft nuts are NOT the
only means of securing the radio to the dash. There is a back strap
included which works with the shaft nuts to secure the radio to the
dash. Please note that overtightening the shaft nuts could break the
shafts. Retro Manufacturing, LLC will not be responsible for broken
shafts due to overtightening of the shaft nuts.
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radio's remote antenna
®
FREQUENTLY ASKED QUESTIONS
I have your radio with an amp connected, but hear a
whining/buzzing sound through the speakers when I step
on the accelerator.
If you have an external amplifier installed and experience a high-
pitched noise that varies with the engine's RPM, there are many
possible solutions:
• Make sure the amplifier's gain controls are not turned all
the way up. Amplifiers amplify everything, including noise.
• Try grounding the amplifier near where it is installed.
• Try a filter on the amplifier's 12 volt power lead. Make
sure to use a filter that includes a ground wire.
• On rare occasions, noise can be introduced through
the antenna lead. If disconnecting the antenna makes
the noise go away, you need to replace or repair
the antenna plug where it goes into the radio.
When I plug in my flash drive the screen says
and it won't play the files I placed on the drive.
• Make sure the files on the drive are .mp3 or unprotected
.wma (Windows Media Audio) files. iTunes files are
.m4a format and need to be converted to .mp3
format, which can easily be done using iTunes.
• Verify the capacity of the flash drive. Model Two
will play 1 gig up to 32 gig size flash drives.
• Make sure the flash drive is not NTFS formatted. Always
use the FAT32 format (most drives are formatted with
FAT32 from the factory). Be sure to do a full format rather
than a quick format, and check that none of the files or
folders have names longer than 64 characters. It is very
important that none of the audio files have DRM. Use only
MP3 files or unprotected Windows Media format files.
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USB ERR
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